We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... See more
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See what reviewers are saying
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... See more
Company replied
Adelle was great. Very patient as we'd been in a few times before eventually booking. She kept smiling and at no point applied any pressure to sell a holiday - she wanted us to be entirely happy with... See more
Company replied
We dealt with Adele at the Bridgwater branch and gave her a practically impossible task, however she stuck with it through thick and thin and came up trumps! Her patience, understanding, kindness and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Fore Street, TA6 3NF, Bridgwater, United Kingdom
- 01278588141
4.9
Excellent
362 reviews
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Let the search be done for you
A lovely hour spent sourcing a holiday .. great attentive service, good advice & a lovely cup of tea
September 30, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Helpful
Sarah was knowledgeable and very patient. She listened to what we wanted and found an ideal holiday.
October 1, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review, glad i was able to help with your holiday, Sarah
Exellenr experience.Very helpful advice.they listened to…
Very helpful advice.they listened to our requirements and did their very best to meet them and indeed bettered them.nothing was to much trouble.you weren't rushed.they had so much time for you.
September 27, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you.
Thanks - Poppy
From entering the shop we were made to…
From entering the shop we were made to feel welcome and nothing was too much hassle for them with what we were asking. We came out with a holiday that was tailored to us. Well done Louise
September 20, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review, i'm glad i was able to help in getting your holiday arranged 😊
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you.
Thanks - Poppy
Travel advisor was friendly & helpful…
Travel advisor was friendly & helpful as usual, all our questions answered & the booking went smoothly, we were very happy with the service & definitely use again
September 3, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
The young lady was
The young lady was very helpful in guiding me through the process of making a booking. I left very happy that I was able to book a one day trip to Paignton.
August 29, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review, I'm glad I was able to assist you. Thanks Charley :)
The minute you walk through the door…
The minute you walk through the door you feel comfortable thanks to the staff and their attitude .
The young lady Poppy who welcomed us and got us seated asked us what we wanted and where?
The next hour was brilliant,Poppys knowledge and advice was exceptional and she never tried to badger us into anything but made suggestions and provided all the information that we needed and answered all the questions such as cost and the best values etc .
We returned the next day after some thought etc and decided to purchase the travel offered which was a good and good value . Thank you Poppy and HaysTravel . We strongly support this company In Bridgwater if you are looking for a Travel location .
August 25, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Louise in your Bridgwater Branch was…
Louise in your Bridgwater Branch was extremely helpful from start to finish with our booking. She replied promptly to my email enquiries and when we went into the branch, she was friendly and knowledgeable. She dealt with our booking and we bought our Euros through the branch and Euros for our travel card. I used the same branch last July, when I booked to go to Kos through Adele.
Sarah also helped me today, via email and a telephone call. Excellent service, thank you.
Lovely team and we will definitely be back again next year.
Thank you
August 30, 2025
Reply from Hays Travel - Bridgwater
Thank you for you review, we are happy that we were able to help in getting your Holiday booked, Hope you have a lovely time😊
Excellent service from Poppy
August 29, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Sarah was Determined to get us the best…
Sarah was Determined to get us the best deal possible.
August 19, 2025
Reply from Hays Travel - Bridgwater
What a lovely review. Thank you :) It was our pleasure to help you book such a wonderful trip. Very exciting. Many thanks, Sarah
Lovely assistant named Poppy .
August 17, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
The staff are very friendly and helpful.
August 20, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review, I'm glad I was able to help you. Thanks Louise :)
Charlie is friendly and patients.
August 15, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review, it was my pleasure to assist you. Thanks, Charley :)
Louise was great just as all the…
Louise was great just as all the staff.Theyare all friendly knowledgeable and will do anything to help.This is the reason we will only use Hays Travel in Bridgwater
August 9, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review, I'm glad I was able to help you. Thanks Louise :)
HONESTY
Of course i am honest - why wouldn't i be? Your use of the w0rd GREAT is not a word i would use in this instance i would rather use the word EXCELLENT because the lady who helped us was 'excellent' at her job and very patient.
August 13, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review, it was my pleasure to assist you. Thanks, Charley :)
Great service
Great, friendly service. Very knowledgeable and approachable staff. Helped us with difficult choices. Super support with issues raised following our booking. I can't recommend highly enough. Thank you Hays!
August 10, 2025
Reply from Hays Travel - Bridgwater
Wow! What a lovely review. Thank you :) It was our pleasure to help you book such a wonderful trip. Very exciting. Many thanks, Sarah
The young lady who helped us was very…
The young lady who helped us was very helpful and friendly and took notice of what we wanted from a holiday she took her time to select options for our selection. Her name was Charlie
August 9, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review, it was my pleasure to assist you. I'm so pleased we sorted you such a lovely holiday. Thanks, Charley :)
Reply from Hays Travel - Bridgwater
My pleasure as always, glad to have booked you such a fantastic trips :) Kind Regards, Sarah
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