We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... See more
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See what reviewers are saying
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... See more
Company replied
Adelle was great. Very patient as we'd been in a few times before eventually booking. She kept smiling and at no point applied any pressure to sell a holiday - she wanted us to be entirely happy with... See more
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We dealt with Adele at the Bridgwater branch and gave her a practically impossible task, however she stuck with it through thick and thin and came up trumps! Her patience, understanding, kindness and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Fore Street, TA6 3NF, Bridgwater, United Kingdom
- 01278588141
4.9
Excellent
363 reviews
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Reply from Hays Travel - Bridgwater
Thank you so much for your kind review. I am pleased we could find you something to look forward to and look forward to seeing you again in branch soon. Adelle
Reply from Hays Travel - Bridgwater
Thank you for your review, I'm glad I was able to help you. Thanks Louise :)
Very helpful
Very helpful, quick and easy no hassle thanks guys for helong book our first holiday
June 23, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review, I'm glad I was able to help get your first holiday booked. Thanks Louise
Reply from Hays Travel - Bridgwater
Thank you for the lovely review, it was a pleasure! Many Thanks, Adelle :)
Reply from Hays Travel - Bridgwater
Thank you so much for your lovely review! It was a pleasure to assist you, I hope you have a lovely time. Charley :)
Great service really efficient I only…
Great service really efficient I only like to book my holidays face to face not over the phone, we were offered tea/coffee never had that in Tui didn't have to wait walked straight in and booked all in all a fantastic service thank you
June 7, 2025
Reply from Hays Travel - Bridgwater
Thanks for your lovely review Tracy, it was a pleasure to help and book your family holiday. The kettle is always on here! Thanks again Adelle :)
Excellent service
The service we received was great thank you Adelle for explaining everything to us so we could understand everything Excellent service Thank you
June 5, 2025
Reply from Hays Travel - Bridgwater
Thank you so much for your lovely review! It was a pleasure to assist you, I hope you have a lovely time. Adelle :)
Excellent experience with Poppy.
Excellent experience with Poppy who sorted out our requirements.
June 4, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
As usual staff were very helpful and…
As usual staff were very helpful and made the process of booking yet another holiday very easy.
June 3, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review, I'm glad I could help getting your holiday arranged, Many Thanks
Adelle
Staff was very friendly and helpful…
Staff was very friendly and helpful poppy
Gave me so many different options of places but just stuck to turkey in the end she was very polite and posh and I’d definitely be going back to book again very soon
May 15, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review, I'm glad I could help getting your holiday arranged, Many Thanks
Poppy
Louise made our large group bookings…
Louise made our large group bookings very easy. Took her time to make sure everything we asked for was booked with her help and suggestions after some problems where sorted everyone was happy to be going on a P&O cruise in 2027. Many thanks.
May 3, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review, I am glad I was able to help in booking your Cruise.
Many Thanks, Louise
Nice & easy to do.Poppy was exceptional…
Nice & easy to do.Poppy was exceptional & patient whilst dealing with us.
May 1, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
We went into Hays travel to enquire about a holiday …
We went into Hays travel to enquire about a holiday. We saw Sarah who was friendly and so helpful. We asked lots of questions as I need assistance at the airport. I'm sure all the staff are helpful but is was Sarah that we saw
April 22, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review. It was my pleasure to help with booking your holiday. I bet you can not wait now. Many thanks Sarah :)
A complex trip
The staff at the Bridgwater Branch are knowledgeable and always welcoming.
Charley, our main Consultant was patient and did her best to answer all queries over a period of time. Throughout our contact she remained courteous and professional. Finally she sought a creative solution which met our needs.
The connective services such as booking a coach to the airport were also very much appreciated.
Highly recommended.
Paula
April 10, 2025
Reply from Hays Travel - Bridgwater
Thank you so much for your lovely words! It was a pleasure to assist you both and I am looking forward to hearing all about it, Thanks Charley :)
We dealt with Adele at the Bridgwater…
We dealt with Adele at the Bridgwater branch and gave her a practically impossible task, however she stuck with it through thick and thin and came up trumps! Her patience, understanding, kindness and above all professionalism was the best. Thank you Adele you excelled yourself. Well done 👏🏼
April 16, 2025
Reply from Hays Travel - Bridgwater
Thank you so much for your lovely review! It was a pleasure to assist you, I hope you have a lovely time. Adelle :)
Reply from Hays Travel - Bridgwater
Thankyou so much for your lovely review! It was a pleasure to assist you, have a lovely time. Thanks' Charley :)
Excellent service from Poppy Rawle at Hays Travel BridgwaterMy husband and I booked a Sky Princess…
My husband and I booked a Sky Princess Cruise with Hays Travel in Bridgwater, Somerset. Our date of travel was from Southampton on the 24th March 2025.
Our travel agent, Poppy Rawle was extremely informative and very supportive, infact, nothing was too much trouble. It is this sort of service that gives us the confidence to book another holiday, which we will be doing in the very near future.
March 24, 2025
Unprompted review
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you had a lovely time away!
Thanks - Poppy
Very efficient service with Poppy who…
Very efficient service with Poppy who was very professional and polite.
April 6, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Very knowledgeable assistant helped with our booking making the experience easy
Very knowledgeable assistant helped
March 23, 2025
Reply from Hays Travel - Bridgwater
It was a pleasure Stephen, always happy to help! Adelle :)
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