We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... See more
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See what reviewers are saying
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... See more
Company replied
Adelle was great. Very patient as we'd been in a few times before eventually booking. She kept smiling and at no point applied any pressure to sell a holiday - she wanted us to be entirely happy with... See more
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We dealt with Adele at the Bridgwater branch and gave her a practically impossible task, however she stuck with it through thick and thin and came up trumps! Her patience, understanding, kindness and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Fore Street, TA6 3NF, Bridgwater, United Kingdom
- 01278588141
4.9
Excellent
363 reviews
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Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Very helpful poppy served us and we got…
Very helpful poppy served us and we got to go where we wanted to back to Cyprus many thanks
March 8, 2025
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Amazing service nothing too much…
Amazing service nothing too much trouble very patient and understanding of the customers needed
March 13, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review and I hope you all enjoy your holiday, Many Thanks Louise
Could not do enough for us very kind…
Could not do enough for us very kind and helpful and if we want anything else just to pop in
March 9, 2025
Reply from Hays Travel - Bridgwater
Hi Mary, I'm so pleased we found you something when you came into us on Saturday. You really brightened up our day and we look forward to you coming to visit us again soon. Clare
Great help
Sarah was a great help and took time to make sure we had the correct cabin for our cruise. Much appreciated.
February 26, 2025
Reply from Hays Travel - Bridgwater
Many thanks for your lovely review and kind words. We are so pleased to book you such a lovely holiday. Kindest Regards, Sarah :)
Helpful member of staff
Helpful member of staff, who was prepared to spend time searching for the right package for me
March 1, 2025
Reply from Hays Travel - Bridgwater
Many thanks for you kind review, I hope you have a lovely time and let me know how it goes! Kindest Regards Charley :)
Sarah was very helpful with helping is…
Sarah was very helpful with helping is with what we wanted
February 28, 2025
Reply from Hays Travel - Bridgwater
Many thanks for your lovely review and kind words. We are so pleased to book you such a lovely holiday. Kindest Regards, Sarah :)
Very good help finding our holiday
Friendly staff, good at her job finding the holiday for us.
February 27, 2025
Reply from Hays Travel - Bridgwater
Many thanks for your lovely review and kind words. We are so pleased to book you such a lovely holiday. Kindest Regards, Sarah :)
Sarah was so patient with us,comparing…
Sarah was so patient with us,comparing different hotels in various resorts and at different times in May. Thanks very much.
February 25, 2025
Reply from Hays Travel - Bridgwater
Many thanks for your lovely review and kind words. We are so pleased to book you such a lovely holiday. Kindest Regards, Sarah :)
Great service did not feel rushed at…
Great service did not feel rushed at all witch is always nice when looking for the right place 😀
February 15, 2025
Reply from Hays Travel - Bridgwater
Good afternoon Nigel, thank you for your kind review. We are pleased we could find something special for you and your family. We look forward to hearing all about it. Many thanks, Clare
Our Lady was brilliant from start to…
Our Lady was brilliant from start to finish..10/10 A*.
February 3, 2025
Reply from Hays Travel - Bridgwater
Hi Andy, thank you so much for your lovely review. It was a pleasure to help, thanks, Adelle :)
Really helpful.
February 11, 2025
Reply from Hays Travel - Bridgwater
Many thanks for your lovely review. We are so pleased to book you such a lovely trip. Kindest Regards, Sarah :)
Very friendly atmosphere
Very friendly atmosphere, lots of brochures and in particular Poppy who has recently booked my holidays has been fantastic. Very good experience.
February 13, 2025
Reply from Hays Travel - Bridgwater
Many thanks for your lovely review Sharon. We are so pleased to book you such a lovely trip. Kindest Regards, Sarah :)
Very helpful staff
February 9, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review. Happy to help :) Poppy
Adelle. Bridgwater Branch.
Adelle at the Bridgwater branch has been great throughout. We asked lots of questions and she answered swiftly and looked at a variety of options for us.
We eventually chose a Caribbean cruise for 2026.
February 16, 2025
Reply from Hays Travel - Bridgwater
Hi Andy, thank you so much for your lovely review. It was a pleasure to help and I'm so glad we got you a great cruise, thanks, Adelle :)
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Louise the agent was so clear in her…
Louise the agent was so clear in her explanation of the options I could have.
February 14, 2025
Reply from Hays Travel - Bridgwater
Thank you for your review, glad I was able to help and I hope you enjoy your holiday, Many thanks Louise
Reply from Hays Travel - Bridgwater
Thank you very much for your kind review, always happy to help! Charley :)
Patience is a virtue
Adelle was very knowledgeable and patient with us all. We have managed to book a cruise with something for everyone
February 3, 2025
Reply from Hays Travel - Bridgwater
Thank you for your lovely review Caroline, happy to help! Adelle :)
Reply from Hays Travel - Bridgwater
Thanks for your review Harry, always a pleasure to help, enjoy your trip! Adelle :)
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