Hays Travel - Bridlington Reviews 

1,429
TrustScore 5 out of 5

5.0

45 Promenade, YO15 2QE Bridlington, GB


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Rated 5 out of 5 stars

I went to my local Hays Travel in Bridlington on 24/08/26 to see about booking a holiday for next year. I was warmly welcomed by Aimee and she was so helpful. I went in with a 'blank canvas' and I tol... See more

Company replied

Rated 5 out of 5 stars

I went in hays travel Bridlington in a slight rush, ready to book a holiday for next week and unfortunately the system was having technical issues. However the lady who served me managed to get every... See more

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Rated 5 out of 5 stars

Hayley in Bridlington shop listened to where we wanted to go and price and delivered on both. All the staff are friendly and cooperate with each other. Very good experience and friendly atmosphere.

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Rated 5 out of 5 stars

Annie found us the perfect holiday. We gave her dates, budget, airports and times we’d like to fly. As we unsure of the destination we wanted she went through all options until we found the right on... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 45 Promenade, YO15 2QE, Bridlington, United Kingdom

  • 01262 679772

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,429)

117,250 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff in there are always…

The staff in there are always brilliant, so friendly, helpful & always give you plenty of support.
Amy sorted out our complicated booking & made it fun to book.
Thank you, we will definitely book again..

May 23, 2026
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Reply from Hays Travel - Bridlington

Thank you so much it was a pleasure :) It will be an amazing cruise !

Rated 5 out of 5 stars

Excellent service

Kelly listened to the sort of holiday we wanted and searched for ones to match. She was efficient in her use of the computer showing us what she had found and printing off details when appropriate so that we could study them as she searched further. She was knowledgeable about the companies. She told us what sort of experience we could expect and whether the company might be considered expensive. When we selected a holiday she went through the booking process with efficiency, keeping us informed at all stages. She also booked insurance, making it clear we could cancel if necessary. Although the shop was busy, we felt we had her undivided attention and she maintained her good humour throughout. She could not have been more pleasant, helpful and professional.

May 20, 2026
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Reply from Hays Travel - Bridlington

Thank you so much for taking the time to leave Kelly such a lovely review it is really appreciated ! :) It is going to be a fantastic cruise :)

Rated 5 out of 5 stars

Courteous polite friendly service.

Courteous polite friendly service.
Less stress for me having an expert doing the booking. Very quick and good communication.

May 16, 2026
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Reply from Hays Travel - Bridlington

Thank you so much :)

Rated 5 out of 5 stars

Excellent service by the colleague

Excellent service by the colleague. Didnt waffle or try to upsell. Answered all our questions and was very pleasant and helpful. Explained the process fully. The coffee was a lovely touch too.

May 9, 2026
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Reply from Hays Travel - Bridlington

Thank you very much :) The cruise sounds amazing ! :)

Rated 5 out of 5 stars

Always a pleasure popping into hayes

Always a pleasure popping into hayes. The staff are always welcoming, friendly and know what they are doing and think of the whole package for your holidays.

May 1, 2026
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Reply from Hays Travel - Bridlington

Thank you so much we really appreciate it :)

Rated 5 out of 5 stars

We love Hays Travel Bridlington!

We've been booking our holidays at Hays Travel in Bridlington for about 15 years. The staff are really knowledgeable, patient and very friendly. Nothing is too much trouble. We wouldn't go anywhere else!

May 3, 2026
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Reply from Hays Travel - Bridlington

Thank you so much for your continued support :) It is always lovely seeing you in the office :)

Rated 5 out of 5 stars

Fast, easy and service with a smile

The process was so easy to navigate. Sophie went through all our options and gave us tips and advice. It’s our first cruise so I was quite overwhelmed but Sophie assured us we could go back in and ask any questions and she would be on hand to help. She was very knowledgeable and extremely friendly and helpful

May 3, 2026
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Reply from Hays Travel - Bridlington

Thank you very much :) It is going to be an amazing trip :)

Rated 5 out of 5 stars

Best Travel Agents…

Having booked with the Bridlington branch before it was definitely the place to go and book again. All the staff are very helpful and nothing is too much trouble for them. I would recommend everyone to use them. A big thankyou to Aimee for sorting our cruise out ☺️

May 2, 2026
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Reply from Hays Travel - Bridlington

Thank you so much :) It is always lovely to see you in the office :)

Rated 5 out of 5 stars

2028 cruise pre reg & booking…

Aimee took all the details we required for our 2028 cruise & then Christian booked it for us (she was having some family time) & then he phoned me to tell me it was done. Thanks & appreciation all round

April 23, 2026
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Reply from Hays Travel - Bridlington

Thank you so much both of you once again :) It will be an amazing cruise!

Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service

We had a change is circumstances and fully expected Jet2 to retain most of the money paid, the team calledJet2, explained the situation and within 30 minutes we had the holiday totally changed and rebooked, couldn't ask for better service from Hays Bridlington

April 10, 2026
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Reply from Hays Travel - Bridlington

Thank you very much :) We are so glad we managed to get all sorted :)

Rated 5 out of 5 stars

It’s my first time on a solo trip with…

It’s my first time on a solo trip with very limited experience. The lady who helped me was just fab. Really going above and beyond in making sure my trip is as easy as possible and that i have a great time. The shop had a lovely atmosphere. All the staff were lovely and helpful.

April 13, 2026
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Reply from Hays Travel - Bridlington

Thank you so much :) It was lovely chatting with you :)

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