Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more
Company replied
A very professional service. After we explained what we wanted, Kayleigh arranged everything, clearly outlined what we needed to know, and ensured we understood all the details and how the holiday ar... See more
Company replied
The service we received was very professional Ally was very helpful as always. We did have issues with paperwork when we looked through it at home but after a few emails these were all sorted out... See more
Company replied
We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
19 East Street, DT6 3JX, Bridport, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from travel advisor in Bridport office can't fault the young lady very professional well done 👍

Reply from Hays Travel - Bridport
I really thought the young lady was very helpful

Reply from Hays Travel - Bridport
A very friendly , intelligent person who was highly professional served me as soon as I walked into the busy store.
She helped me find a return ticket to the USA. She will also check me in to the airport when I fly out.
My decision to go to USA to visit relatives had been made suddenly.
She was so supportive & helpful.
As ever, I received perfect service at Hays travel. Thank you again!

Reply from Hays Travel - Bridport
Great assistance, patience and helpful, found us a great holiday for husbands 60th birthday

Reply from Hays Travel - Bridport
Really helpful and friendly and clear information

Reply from Hays Travel - Bridport
Lucy was really helpful with my enquiry and found what I wanted

Reply from Hays Travel - Bridport
The team were very helpful and knowledgeable. They were very patient with a package holiday novice. Thanks

Reply from Hays Travel - Bridport

Reply from Hays Travel - Bridport

Reply from Hays Travel - Bridport
We booked our next cruise with Hays travel at Bridport and were delighted with how easy and efficient the process was.
We were lucky enough to be with Lucy [Manager] who knows the job inside out and has the customers best interest in mind throughout the booking process.
A valued member of staff I would hope.

Reply from Hays Travel - Bridport
Lucy in the Bridport Dorset Branch was very helpful and friendly when we made our booking to Australia.

Reply from Hays Travel - Bridport

Reply from Hays Travel - Bridport
Welcomed, arranged what I wanted, fully explained. All very professional and great experience

Reply from Hays Travel - Bridport
Friendly staff but professional and very knowledgeable about what they are doing and happy to check things out about your holiday before you book would use them again lovely team

Reply from Hays Travel - Bridport
Absolutely brilliant as always and very helpful staff who go above and beyond
Thank you

Reply from Hays Travel - Bridport
Staff were helpful and understanding when I failed to get money transferred on Monday. Booked the next day

Reply from Hays Travel - Bridport
Very good attentive and efficient service from Lucy at Bridport over the telephone. All our questions were answered and hopefully our requests implemented. We are looking forward to meeting Lucy to thank her when we collect our documentation and currency from the Bridport Agency in due course.

Reply from Hays Travel - Bridport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.