Hays Travel - Bridport Reviews 

664
TrustScore 5 out of 5

4.9

19 East Street, DT6 3JX Bridport, GB


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Rated 5 out of 5 stars

Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more

Company replied

Rated 5 out of 5 stars

A very professional service. After we explained what we wanted, Kayleigh arranged everything, clearly outlined what we needed to know, and ensured we understood all the details and how the holiday ar... See more

Company replied

Rated 5 out of 5 stars

The service we received was very professional Ally was very helpful as always. We did have issues with paperwork when we looked through it at home but after a few emails these were all sorted out... See more

Company replied

Rated 5 out of 5 stars

We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 19 East Street, DT6 3JX, Bridport, United Kingdom

  • 01308 456333

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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4.9

All reviews

(664)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

A warm welcome

A warm welcome. Professional service and found the type of holiday we wanted. So far, everything has gone smoothly...

January 9, 2026
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Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Walked in off the street

Walked in off the street. No wait. Staff very helpful and patient. In less than an hour we were on our way, holiday booked and paid for. The agent that attended to us was called Ally. She was very professional and polite. We have used Hays before and have always been impressed irrespective of the Branch we have visited.

January 11, 2026
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Reply from Hays Travel - Bridport

Thank you for your kind words :)

Rated 5 out of 5 stars

Hays are just the best

We always book with Hays they are so efficient helpful and friendly they go out of their way to help get the best holiday.

January 6, 2026
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Reply from Hays Travel - Bridport

Thank you for your kind words. Lucy

Rated 5 out of 5 stars

A very pleasant and helpful assistant…

A very pleasant and helpful assistant did her very best to resolve a small problem with a item on the Tui web sight that they could not offer.

January 11, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind words and being such loyal customers :)

Rated 5 out of 5 stars

We were looked after very well by one…

We were looked after very well by one of the team as always , nothing was to much trouble and it took the hassle away when booking online
Brilliant Service which is unusual these days

January 10, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

The staff are bright

The staff are bright, helpfull and welcoming

January 8, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind words :)

Rated 4 out of 5 stars

The travel agent Ally

The travel agent Ally was very knowledgeable and helpful, accommodating our requirements with no fuss,making valuable suggeztion

January 7, 2026
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Reply from Hays Travel - Bridport

Hi Angela, thank you for your kind words :) Look forward to seeing you both again! Ally

Rated 5 out of 5 stars

Millie was very helpful though out our…

Millie was very helpful though out our booking she washelpful me with my disabled needs which I needed with our holiday

December 30, 2025
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Reply from Hays Travel - Bridport

Thank you for leaving such a kind review! We hope you have an amazing holiday :)

Rated 5 out of 5 stars

Excellent service

My husband and I saw an offer on the window and popped in to enquire. Lucy was so helpful and answered all our questions. We have booked and looking forward to our trip

November 29, 2025
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Lovely feedback, thank you ever so much :)

Rated 5 out of 5 stars

Attention to detail…

Attention to detail by Tracy and her supervisor was especially useful to two oldies like us.

November 23, 2025
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you so much for your kind review :)

Rated 5 out of 5 stars

I knew what i wanted and had been sent…

I knew what i wanted and had been sent a quote from Millie the day before. Went in Bridport Branch next day and it got booked.
Staff there are always very helpful.

November 23, 2025
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind review - Millie :)

Rated 5 out of 5 stars

Kayleigh was very helpful

Kayleigh was very helpful, everything went smoothly, and she gave us lots of useful information, we prefer to book our holidays at Hays Travel in person as they are always very good

November 29, 2025
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind words, we are very glad Kayleigh managed to find everything you wanted :)

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