We found Rachel to be very helpful, she really did her best to put our cruise package together for us, very happy with the service received. Usually book travel myself over Internet, but I could not... See more
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Very attentive service from Zoe. We were looking for inspiration for a land holiday as we normally cruise and we fancied a change. We wanted to go to mainland Spain but to somewhere we had never bee... See more
Company replied
Have used Hays a few times now and always recommend them! Ellen who helped with my most recent booking was brilliant, so helpful and patient as I wanted to get my children's first holiday abroad just... See more
Company replied
Booked a few holidays at Hays and each time all the staff within brighouse branch were amazing. Really knowledgeable, friendly, helpful and genuinley listen to your needs to provide the outcomes you d... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
19 Commercial Street, D6 1AF, Brighouse, United Kingdom
- 01484 818694
4.9
Excellent
1K reviews
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Very helpful knew what they where…
Very helpful knew what they where talking about and very informative
January 10, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! It is always a pleasure to book your next break away and appreciate your loyalty with me :) See you again soon, Zoe x
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I really appreciate your feedback and great to hear you found Ellen friendly & I will make sure to pass your feedback on to her :)
Reply from Hays Travel - Brighouse
Thank you for leaving a 5* review! It was a pleasure to book your celebrity cruise and I look forward to seeing you again soon :) Zoe
Lanzarote trip
Told the travel consultant Rachel what we wanted, she did all the comparisons and came up with best price.
January 7, 2026
Reply from Hays Travel - Brighouse
I'm happy to hear that I was able to help you find the best price by doing the comparisons you wanted. Thank you for your review! I hope you have a wonderful time and will look forward to seeing you again soon. Rachel
Zoe at the brighouse Branch was so…
Zoe at the brighouse Branch was so helpful.
She went through the holiday methodically with Elaine & myself. Jet 2 had put voucher codes on line which Zoe used. The savings were quite impressive, example, seats on the plane. To sit at the front, extra legroom, going & coming back saved Elaine & myself £120.00 in total. Thank you Zoe.
January 6, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving a 5* review! I am really pleased to hear you found me helpful and we was able to get you some really good discount! See you again soon :) Zoe
we have never booked with hays travel…
we have never booked with hays travel before as we usually fly with tui however we wanted to use jet 2 holidays and we was recommended to use hays. We used the Brighouse branch and was helped by Rachel who couldn't have been anymore helpful nothing was too much trouble for her even though it was busy she spent time explaining everthing .We will definitely use them again. Excellent service
January 5, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I really appreciate your feedback and great to hear that Rachel helped you through the process and nothing was too much trouble, I will make sure to pass your lovely feedback on to her :) Zoe
Hays for wonderful holiday days
Ellen who looked after us was really professional and friendly very very helpful sorted our insurance everything I AV been in selling most of my working life and Ellen was one of the best all staff very friendly 🙂
January 3, 2026
Reply from Hays Travel - Brighouse
Thank you so much for your lovely review! It was a pleasure helping you plan your next holiday. We look forward to welcoming you back in-store soon. 😊
Best wishes, Ellen
Excellent service from Zoe at the…
Excellent service from Zoe at the Brighouse branch found what I was looking for gave me three allter prices to match my requirements.
January 2, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am really pleased to hear you found my service excellent and was lovely to book you your next adventure. I look forward to seeing you again soon :) Zoe
Hayes Brighouse team - absolute stars 🌟
Another trip to see my favourite team. All the staff are so friendly and helpful whenever we go in. Nothing is ever too much for them. The knowledge they have is second to none. It really is my happy place - well after the holiday!!
December 28, 2025
Reply from Hays Travel - Brighouse
Thank you so much for leaving a 5* review! Its always a pleasure to have you in store & book your next trip away! We are grateful for you loyalty with us and look forward to seeing you again soon :) Zoe x
All the girls are great very friendly…
All the girls are great very friendly and knowledgeable.
Zoe book our holiday
January 3, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am really pleased you found us friendly & knowledgeable and appreciate you booking with me, I look forward to seeing you again :) Zoe
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am pleased to hear you found our staff friendly and helpful and I will make sure to pass your lovely words on! Zoe :)
Reply from Hays Travel - Brighouse
Thank you so much for leaving a 5* review! I am really pleased to hear you found Rachel knowledgeable and courteous and I look forward to seeing you again soon :)
Reply from Hays Travel - Brighouse
I appreciate your continued support and I'm happy to hear you were once again pleased with my service, Merry Christmas and I will look forward to seeing you again in the New year. Rachel :) x
It's always a pleasure happy holidayo see the…
It's always a pleasure to see the Brighouse staff, they are so welcoming and make any booking feel easy and just popping in to say hello your made welcome.
December 21, 2025
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! We appreciate your kind words! It means a lot to us that you feel so welcome and at ease when booking with our team. We are happy to hear that. I look forward to seeing you again soon :) Zoe x
Professional and friendly
Zoe is really friendly and professional - after a phone call to shortlist a few options our visit to the shop was only ten minutes and all booked! Very helpful - always!
December 12, 2025
Reply from Hays Travel - Brighouse
“Thank you so much for your kind words! We’re thrilled to hear Zoe made the process quick and easy for you. We’ll be sure to share your feedback with her – she’ll be delighted! If you need anything else or have any questions about your booking, don’t hesitate to get in touch. Safe travels!”
Reply from Hays Travel - Brighouse
Thank you for the review, I will pass your kind words onto rachel x
Fabulous friendly staff
Fabulous friendly staff, nothing too much trouble. Booked our favourite hotel and from our local airport thank you.
December 10, 2025
Reply from Hays Travel - Brighouse
Thank you so much for your lovely feedback! We’re thrilled to hear that our team made your booking experience smooth and enjoyable. It’s always our goal to ensure everything is just right, from your favorite hotel to flying from your local airport. We truly appreciate your trust in us and look forward to helping you plan your next getaway!
Holiday booking
Really helpful and knowledgeable on our visit to book a holiday for next year. Nothing was too much trouble.
December 6, 2025
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am really pleased to hear you found me helpful & knowledgeable and it was lovely to see you again. Take Care. Zoe :)
Found me the best deal for what I…
Found me the best deal for what I wanted!
Very friendly and polite
Thank you Zoe
November 28, 2025
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am really pleased we managed to get you a fab deal and look forward to speaking to you again soon :) Zoe x
Reply from Hays Travel - Brighouse
Thank you for leaving this review, I am pleased you once again found me helpful whilst booking your holiday, I hope you have a wonderful time and will look forward to you soon. Rachel
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