Both of the travel agents on duty when we called proved to be extremely efficient,very pleasant and most helpful. We could not have asked for better service!! Louise and Kirsty are a credit to this co... See more
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Friendly greeting, asked what we were after, helpful in finding options. No pressure from Gillian to book there and then. Gave her card, we phoned back to book, unfortunately it had gone but she... See more
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Gillian was absolutely amazing. Her dedication, knowledge, patience were exceptional. Due to family circumstances Gill and I ended up looking at all sorts of places - around the world in 5 days. She d... See more
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So impressed with Gill and Kirsty at Bromborough. Explained exactly what I wanted, and Gill came back within 15 minutes, flight times, price point, absolutely spot on. Gill then rang back to say, brin... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18 The Rake Precinct, CH62 7AD, Bromborough, United Kingdom
- 01514386597
4.9
Excellent
595 reviews
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Girly Getaway
Myself and a few friends visited your Bromborough Branch to talk through ideas for a little getaway for our 60th birthday.
Sarah was extremely helpful and gave us some great ideas to go away and discuss. We decided on a Cruise, Louise kindly arranged to book this for us, very helpful.
Excellent service received and would definitely recommend the team in Bromborough. Thanks
March 4, 2026
Reply from Hays Travel - Bromborough
Thank you Wendy for the lovely review and booking with us here in Bromborough, we really do appreciate it. Gill xx
Reply from Hays Travel - Bromborough
Thanks for your wonderful feedback, Gillian
Hays travel has excellent staff nothing…
Hays travel has excellent staff nothing is too much trouble, we have been assisted by all staff members at some time or another over the years and they have taken all the pressure off booking a holiday, going out of their way to find what we are looking for and making sure we have everything covered.
For us there is no other Travel Agent .
March 3, 2026
Reply from Hays Travel - Bromborough
Thanks for leaving us such a lovely review Ruby. It's always a pleasure for us to help out with your holiday plans :) Sarah & team
Always find booking a hoilday with hays…
Always find booking a hoilday with hays great .they find you the best hoilday for your budget.
February 22, 2026
Reply from Hays Travel - Bromborough
Thank you Ruth :)
Reply from Hays Travel - Bromborough
Thank you for your booking :)
Agent was pleasant and efficient and…
Agent was pleasant and efficient and our holiday was booked very quickly at a good price
February 25, 2026
Reply from Hays Travel - Bromborough
Thanks Christine for your 5* review. you will have a lovely time in Garda. Thanks again Gillian
Always have a great experience in Hays…
Always have a great experience in Hays Travel Bromborough all the girls are amazing
February 15, 2026
Reply from Hays Travel - Bromborough
Thanks for your 5* review
Everyone at Hays Bromborough always…
Everyone at Hays Bromborough always delivers a top quality service, they go above and beyond to taylor your holiday needs. Nothing is too much trouble and always keep you informed and upto date with your booking.
I'd like to thank Louise especially
February 20, 2026
Reply from Hays Travel - Bromborough
Thanks Deb, I am so glad that we managed to book a fabulous trip for you and Grahame we got there in the end. Thanks again Louise
Helpful, as always
As always, the team in the Bromborough branch were friendly & professional. We highly recommend them to family and friends
February 20, 2026
Reply from Hays Travel - Bromborough
Thank you so much for booking again with us , Canada will be amazing after you left was looking for myself. Thanks again Louise
Bookingmontenegro experience made very easy
Booking experience made very easy. Helpful staff very happy with the service
February 11, 2026
Reply from Hays Travel - Bromborough
Thanks for taking the time to share such great feedback with us, Gillian
Sarah was very helpful
Sarah was very helpful, we went knowing what cruise and cabin we wanted and she quickly processed the booking.
As always booking with the Bromborough agency was easy and we felt our requirements were understood and mer
February 14, 2026
Reply from Hays Travel - Bromborough
Thanks again for booking with us & your 5* review. Sarah.
60th wedding anniversary in Madeira
Gillian made our visit exceptional. We thought we wanted to go to Croatia but after we were shown pictures of the terrain we decided against it. Eventually we decided on Madeira and Gillian eventually found a hotel with all the amenities we requested. We booked the hotel but it was after 6:00pm when we left.
Gillian certainly knew her job and we would never go anywhere else to book a holiday. Thank you for your kindness Gillian.
February 13, 2026
Reply from Hays Travel - Bromborough
Thank you Lynda for your 5* review I really appreciate your kind words. Madeira will make a perfect 60th anniversary celebration. Thanks again Gillian.
Review for Bromborough store
Gillian in Bromborough really good. Checked all avenues of insurance.
February 11, 2026
Reply from Hays Travel - Bromborough
Thank you Joan for the lovely review always a pleasure seeing you :) Gillian
The staff at heys were very pleasant…
The staff at heys were very pleasant and helpfull..louise was our booking agent.
February 11, 2026
Reply from Hays Travel - Bromborough
Thanks Donna & Simon for booking with us & for your 5* review we really appreciate it.
Thanks again for booking with us. Louise
We have been to going to Hays Travel in…
We have been to going to Hays Travel in Bromborough for years to book all are holidays .the staff are so nice and friendly . Would like to say many thanks to Kirsty this time for all her help on are cruise
February 4, 2026
Reply from Hays Travel - Bromborough
Thanks so much for the great review :) It was a pleasure to be able to get your cruise booked for you, Kirsty
On arrival to heyes travel we were met…
On arrival to heyes travel we were met by Gillian who was very welcoming, concensious and enthusiastic in finding us the right holiday for my friend and I. Gillian listened to our requirements and got us the best holiday to suit our needs. Excellent service we will return for our future holidays. Thankyou 👌
February 9, 2026
Reply from Hays Travel - Bromborough
Thank you Jan for the lovely review, it was totally my pleasure :) Gillian
The assistant was really brilliant
February 8, 2026
Reply from Hays Travel - Bromborough
Thanks for booking your next cruise with us, we can't wait to hear all about it :) Louise x
Bromborough Branch Service
We went into the Bromborough branch, with no real idea where we wanted to go or when. Kirsty was really patient and really helped us decide where to go, great service.
January 27, 2026
Reply from Hays Travel - Bromborough
Thanks so much for your lovely feedback - I am so pleased I was able to get your family holiday all sorted for you :) the girls are going to love the waterslides, Kirsty
mot helpful A very efficient and friendly…
A very efficient and friendly experience .good advice and help in booking our holiday
February 4, 2026
Reply from Hays Travel - Bromborough
Thank you for the lovely review and for booking your holiday with Hays Travel Bromborough
Sarah
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