Andrew was so informative and was extremely knowledgeable about the different holiday destinations. He helped us find the perfect holiday in only an hour after we had been looking for months on our... See more
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See what reviewers are saying
Great personal service delivered at Hays Travel in Bromsgrove - again. After discussing our holiday requirements with friends we called into Hays Travel who swiftly organised our Winter Break in Tene... See more
Company replied
Easy to walk in, have a chat, get exactly what we want, pay and walk out again! Nice people, professional and efficient, no messing around swearing at the laptop!
Company replied
Demi was excellent Great knowledge of the area we were going places to visit. Guides to the culture and advice on local adventures. Making sure all aspects were covered, advice would be available... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 High Street, B61 8EX, Bromsgrove, United Kingdom
- 01527903968
4.9
Excellent
823 reviews
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You can't beat Hays
Excellent Customer Service with very knowledgeable Travel Agents. Nothing was too much trouble. Helpful and friendly shop. Competitive prices too.
January 7, 2026
Reply from Hays Travel - Bromsgrove
We appreciate your kind words! We're happy to hear that you found our travel agents knowledgeable and helpful, and that you were pleased with our service and prices.
Reply from Hays Travel - Bromsgrove
Many thanks for your lovely review if you need anything else , please just let us know.
My experience with hays travel has…
My experience with hays travel has always been very good 👍 The staff in bromsgrove are very helpful 😉
January 10, 2026
Reply from Hays Travel - Bromsgrove
Thats so great to hear - thank you so much for giving us a review
Caribbean getaway Birthday celebration
The agent was polite, engaging very knowledgeable and considerate while researching our options. We could ask for nothing more.
January 10, 2026
Reply from Hays Travel - Bromsgrove
Thank You Mr Tulloch for leaving such a fabulous review - I am so pleased that we booked such a wonderful holiday for you both. Have a fantastic time- can't wait to hear all about it. Natalie.
Sorted out all queries quickly
Sorted out all queries quickly, covered everything we needed
January 4, 2026
Reply from Hays Travel - Bromsgrove
Glad to be of service - Thank You for leaving us a review. Hays Travel Bromsgrove
The service was excellent Donna that…
The service was excellent Donna that served us was excellent a credit to hays travel.
January 7, 2026
Reply from Hays Travel - Bromsgrove
Thank you for leaving such a great review! We are so pleased to hear you had such a pleasant experience in store.
Excellent Service from Scott Newman who…
Excellent Service from Scott Newman who is very helpful, knowledgable and efficient
January 9, 2026
Reply from Hays Travel - Bromsgrove
Thank you ever so much Mr Butler, we appreciate your return bookings and we are ever so pleased that you now have a winter break all secured and booked. If you need any further assistance, please get in contact with myself as I will be more than happy to help! ~ Scott
Holiday booking for Sicily
Attentive staff who listened to what I wanted and dealt with my request efficiently and professionally.
January 7, 2026
Reply from Hays Travel - Bromsgrove
Thank You for taking the time for your thoughts and review - Regards Hays Travel Bromsgrove
Natalie was friendly and very helpful
Natalie was friendly and very helpful, giving us some options with our holiday to ensure we have a better stay and utilise our time.
January 2, 2026
Reply from Hays Travel - Bromsgrove
thank you for your review Donna :) we appreciate your feedback and your booking
As always great staff very helpful and…
As always great staff very helpful and a good service,They take all the little niggly things that can trip you up when trying to do it yourself on line ,
we won’t go anywhere else to book flights or holidays
Phil and Sue Hewson
December 31, 2025
Reply from Hays Travel - Bromsgrove
Thank You for taking the time to give your review. We are pleased that you won't go anywhere else Regards Hays Travel Bromsgrove
Have always booked holidays through…
Have always booked holidays through Hays of bromsgrove, firstly because of the welcoming friendly staff, their knowledge of destinations and have never been disappointed.
December 29, 2025
Reply from Hays Travel - Bromsgrove
Thank you ever so much for your kind words. We hope you have a lovely time on this fantastic fly cruise! If you have any further questions or queries, please don't hesitate to get back in contact with us as we are more than happy to help! ~ Scott
Reply from Hays Travel - Bromsgrove
thank you so much for booking with us again :) Merry Christmas to you both
Yhe staff go far and beyond to make…
Yhe staff go far and beyond to make sure you have the best experience weekend away for son and daughter in law very helpful
December 16, 2025
Reply from Hays Travel - Bromsgrove
Thank you ever so much for your kind words, we are pleased that we have have sorted this holiday out for your Son and Daughter-In-Law. If any of you have questions or queries, our friendly team will be more than happy to help! ~ Scott
Winter get away …
Called in to enquire about a holiday shown on display was dealt with by Scott. Phoned when home to book was dealt with efficiently holiday booked by Scott. Bromsgrove staff always very polite and helpful
December 12, 2025
Reply from Hays Travel - Bromsgrove
Thank you for leaving such a lovely review. We are so pleased you were happy with the service provided whilst booking your holiday!
My Holiday
Scott was helpful polite and helped me choose the hotel and suitable flights .
Thankyou Hays travel.
I look forward to my holiday knowing everything has been booked?!
November 30, 2025
Reply from Hays Travel - Bromsgrove
Thank you for your lovely review and for booking with Hays Travel Bromsgrove, we look forward to seeing you again soon.
Fantastic shop and fantastic staff and…
Fantastic shop and fantastic staff and nothing is to much to
November 30, 2025
Reply from Hays Travel - Bromsgrove
Thank You June for taking the time out to write a review, we are so pleased that you enjoy booking your holidays through us... Can't wait for a piece of Christmas Cake :) Team Bromsgrove
It's always a pleasure to visit the…
It's always a pleasure to visit the bromsgrove branch. Staff are always knowledgeable and very attentive.
December 3, 2025
Reply from Hays Travel - Bromsgrove
Dear Mr Wilkes
Thank You for taking the time to give us your review and that you are happy with the service.
Scott was extremally helpful with my…
Scott was extremally helpful with my booking, with communication between Hays, myself and Cunard, which is still ongoing , right the way through to the final booking.
November 14, 2025
Reply from Hays Travel - Bromsgrove
thank you so much for your lovely review Mr Horton!
Norway and Iceland cruise
Debbie helped us book our cruise to Norway and Iceland. She showed us available cabins, prices and dining options. She was patient and friendly. Thank you.
November 26, 2025
Reply from Hays Travel - Bromsgrove
Thank you so much for your lovely review and for booking with us again, it is greatly appreciated!
Reply from Hays Travel - Bromsgrove
Many thanks for your lovely review regards Andrew
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