We have booked 2 holidays with hays travel Buckie and Vykky has been amazing each time! Worked with us when we hand no clue where in the world we wanted to visit next. And there price match with compe... See more
Company replied
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We have booked 2 holidays with hays travel Buckie and Vykky has been amazing each time! Worked with us when we hand no clue where in the world we wanted to visit next. And there price match with compe... See more
Company replied
It was pleasant to go into shop to book holiday, staff were very nice especially Trisha, who guided us through everything we were looking for.
Company replied
Very professional, understood what we were looking for , exceptional service nothing was to much bother even booked our seats . So easy no need to be on the Internet for hours sorting our holiday ou... See more
Company replied
Listened to what we wanted and came up with several options.Even helped get the boarding passes . Dealt with us politely and proficiently.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
15 East Church street, AB56 1EX, Buckie, United Kingdom
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Reply from Hays Travel - Buckie
Patricia was so helpful and friendly. Took the time to go through things, find me the best options, nothing was too much trouble. Highly recommend

Reply from Hays Travel - Buckie

Reply from Hays Travel - Buckie
Trisha and the Team @ Buckie are brilliant, they are always so helpful and quick to respond to my email requests for ideas/suggestions
Keep up the great work!

Reply from Hays Travel - Buckie

Reply from Hays Travel - Buckie

Reply from Hays Travel - Buckie
The girl that made the booking for me was very friendly, helpful & informative.

Reply from Hays Travel - Buckie
The young lady Iona from your Buckie branch was very polite friendly and helpful .

Reply from Hays Travel - Buckie

Reply from Hays Travel - Buckie
So helpful understanding to additional needs
Personal touch goes along long way
Thankyou

Reply from Hays Travel - Buckie
I went in to Hays Travel, Buckie, to try to book Travel Insurance for husband and myself. (Coach holiday had been booked by different company who did not offer Travel Ins.) I was immediately welcomed and dealt with by a very efficient assistant (sorry, did not catch her name). Fifteen minutes later I left with my Travel Insurance. Top Class Service! (especially as I had not booked a holiday with Hays Travel).

Reply from Hays Travel - Buckie
Always a good experience booking a holiday with them.
Went in with only the dates we could go away and how far we would travel to fly, great help to show amazing options to go away.
Booked before and they know us well, good knowledge on what we look to do on holiday.
We wouldn't go anywhere without them. :-)

Reply from Hays Travel - Buckie
Poland is a new destination for us . and after this holiday ,we made the right choice .flew out on 14 th April , We were not to sure what the weather would be like .. But , It was , t.shirt and shorts , sun every day , nice People , nice food , lots to do , all good ,nothing bad . every one was /still is happy . Thank you Hays Travel ,Buckie .. B.W.

Reply from Hays Travel - Buckie
The girls in the Buckie shop always go above and beyond to find us what we’re looking for in our budget.

Reply from Hays Travel - Buckie
Friendly efficient staff always willing to help.

Reply from Hays Travel - Buckie
The lady we dealt with at the Buckie store was helpful, factual & really helped me to pull together a city break package with all pricing etc. clear & concise.

Reply from Hays Travel - Buckie
Iona was very pleasant and helpful. Found exactly the holiday we were looking for.

Reply from Hays Travel - Buckie
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