Experienced staff. Helped me with choosing the right package deal. Efficient and very knowledgeable. Friendly staff, did not make me rush into making a decision.
Company replied
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See what reviewers are saying
Wendy was so helpful and full of suggestions and information about our choices of destination. She checked all of our holiday ideas and gave us options and we were impressed with her knowledge. She wa... See more
Company replied
Wendy from bury branch is so committed in giving her best to her customers she gives the best info and best prices thanks again Wendy you never disappoint us 🩷
Company replied
Thanks to Keeley and her vast knowledge we came we saw and now have booked our holiday for 2027 so thank-you
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Central St, The Rock, BL9 0JN, Bury, United Kingdom
- 01614645568
4.9
Excellent
799 reviews
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What service, fabulous.
Gaynor at your bury branch did her homework and found everything we required re holls. Excellent knowledge and a credit to your company as all staff at this office. Staff training is A1. Had 40 plus holls so speaks for itself.
January 5, 2026
Reply from Hays Travel - Bury
We're happy to hear that you had such a positive experience at our branch. It's great to know the team's expertise and training met your needs so well. Thank you for your kind words!
Reply from Hays Travel - Bury
We appreciate you highlighting our friendly and efficient service; it means a lot to us that you had such a positive experience.
We have never used Hays before but we…
We have never used Hays before but we will definitely use them again. Jenny was extremely helpful and professional, she got us the holiday we were looking and at a very reasonable price. Keep up the great work.
January 11, 2026
Reply from Hays Travel - Bury
We're happy to hear that you had such a positive experience and found our service helpful. Thank you for your kind words; we appreciate your feedback and are glad we could find you a great holiday at a reasonable price.
Reply from Hays Travel - Bury
We're happy to hear that all of your requirements were sorted out. Thank you for your positive feedback; we appreciate it.
Very helpful friendly young lady.
January 7, 2026
Reply from Hays Travel - Bury
Hi Anne,
Many thanks for your lovely review, I'll make sure to pass on your comments to the team.
Kind regards,
Team Bury
Jenni was absolutely amazing helping us…
Jenni was absolutely amazing helping us book our trip. Friendly, understanding and made it personalised for us x
January 4, 2026
Reply from Hays Travel - Bury
thankyou for your lovely review, I will pass your message onto jenni!
Jenni was extremely helpful and…
Jenni was extremely helpful and understanding of our needs.
December 31, 2025
Reply from Hays Travel - Bury
thankyou for your lovely review, I will pass your message onto jenni!
Excellent great staff especially Izzy…
Excellent great staff especially Izzy who we booked with
December 31, 2025
Reply from Hays Travel - Bury
Hi Diane. Thank you so much for your lovely review :) I'll make sure to pass on your comments to Izzy and the team.
Many thanks,
Team Bury
So helpful taking time to look at…
So helpful taking time to look at different options and dates
December 20, 2025
Reply from Hays Travel - Bury
Hi Joan. Thank you so much for your lovely review :) I'll make sure to pass on your comments to Gaynor and the team.
Many thanks,
Team Buryx
Reply from Hays Travel - Bury
We appreciate your kind words and are so happy that our staff made you feel welcome during your visit with us.
Staff in our Bury Branch (Gaynor) were…
Staff in our Bury Branch (Gaynor) were very knowledgable,efficient and friendly.Nothing was too much trouble for them.Would definitely recommend Hays to any of my friends and family .
December 6, 2025
Reply from Hays Travel - Bury
We appreciate your kind words! It's great to hear that our team's knowledge and friendly service made your experience so positive. We value your recommendation!
Jenni was a polite lady helpful with…
Jenni was a polite lady helpful with are booking couldn’t ask more made the experience wonder
November 30, 2025
Reply from Hays Travel - Bury
Hi Teresa,
Many thanks for your lovely review, I'll make sure to pass on your comments to Jenni.
Kind regards,
Team Bury
Holiday of a lifetime
Staff were very friendly and helpful. They had been to where I wanted to book and could give me lots of information about it. They informed me about the food plans and told me about applying for ETA.
November 29, 2025
Reply from Hays Travel - Bury
Hi Claire, thank you so much for your lovely review :) I'll make sure to pass on your comments to the team. Kind regards, Shannon x
The agents were really friendly and…
The agents were really friendly and helpful.
They were very knowledgeable and and gave really good reviews of holiday resorts
Would definitely recommend and will definitely use them again.
December 2, 2025
Reply from Hays Travel - Bury
Hi Clare, thank you so much for your lovely review:) I'll make sure to pass on your comments to team.
Kind regards,
Shannon x
Jennifer who booked my holiday was…
Jennifer who booked my holiday was exceptionally good at her role.
I have booked with the bury branch numerous times and all the staff are great!
Thank you hays travel for being the best travel agents and catering to all my holiday needs 😁
December 2, 2025
Reply from Hays Travel - Bury
Hi Keeley,
Many thanks for your lovely review :D I'll make sure to pass on your comments to Jenni.
Kind regards,
Shannon x
Very helpful Shannon was brilliant 1st…
Very helpful Shannon was brilliant 1st class service thank you
November 30, 2025
Reply from Hays Travel - Bury
Hi Glenn, thank you so much for your lovely review and hope you're looking forward to your holiday.
Many thanks,
Shannon
Bury Shop
The 2 members of Staff (Jenny and Shannon,I think) very helpful,polite and efficient.
November 29, 2025
Reply from Hays Travel - Bury
Hi Nick, thank you so much for your lovely review :) I'll make sure to pass on your comments to the team. Many thanks, Shannon x
Very happy and positive experience and would recommend to others
The experience of booking a special holiday for mine and my husbands 50th birthdays next year has been a very easy process. Your staff were very helpful and approachable. We explained what we wanted and when and Isabel sorted out all the details for us to take away and think about. I returned the following week to book it and pay the deposit, sorry I didn’t catch the name of your staff member who sorted this for me but again, she was very helpful and friendly.
November 25, 2025
Reply from Hays Travel - Bury
Good Morning Angela,
Thank you for your lovely review :) I'll make sure to pass on your comments to Isabelle.
Many thanks,
Team Hays Bury
It was so easy and quick to book our…
It was so easy and quick to book our family holiday going to Egypt on Christmas day would definitely recommend thank you
November 24, 2025
Reply from Hays Travel - Bury
Good Morning Lynne,
Thank you for your lovely review :) I'll make sure to pass on your comments to Jennie.
Many thanks,
Team Hays Bury
Very knowledgeable travel agent
Very knowledgeable travel agent. Very helpful. Even after our booking they responded Very quickly to any queries we had.
September 23, 2025
Reply from Hays Travel - Bury
Hi Lynn,
Thank you so much for your lovely review :)
I'll make sure to pass on your comments to Wendy and the team.
Kind regards,
Team Bury x
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