Hays Travel - Buxton Reviews 

747
TrustScore 5 out of 5

4.9

76 Spring Gardens, SK17 6BZ Buxton, GB


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Rated 5 out of 5 stars

Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. S... See more

Rated 5 out of 5 stars

Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... See more

Company replied

Rated 5 out of 5 stars

Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... See more

Company replied

Rated 5 out of 5 stars

Erin made the booking process really easy. I advised what I wanted and she came back with a few options. The one we chose was really competitive so we had no hesitation in booking. All sorted by pho... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 76 Spring Gardens, SK17 6BZ, Buxton, United Kingdom

  • 01298807506

4.9

Excellent

TrustScore 5 out of 5

747 reviews

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4.9

All reviews

(747)

116,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Olivia had great patience as we were…

Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. She is a great asset to your company. Thank you Olivia

September 2, 2026
Rated 5 out of 5 stars

Top notch service …

The wonderful experience of booking with Clare. It is always pleasure to be served by Clare. She has such a wealth of knowledge and full of good advice. Well done Clare and thankyou.

August 30, 2026
Rated 5 out of 5 stars

Erin made the booking process really…

Erin made the booking process really easy. I advised what I wanted and she came back with a few options. The one we chose was really competitive so we had no hesitation in booking. All sorted by phone and email. All very efficient.

August 23, 2026
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Reply from Hays Travel - Buxton

Joanne,

Thank you for your fantastic 5-star review! We are so pleased to hear that the booking process was easy and efficient for you. We hope you have a wonderful trip!

Kind Regards
Hays Travel

Rated 5 out of 5 stars
Hays Travel - Buxton logo

Reply from Hays Travel - Buxton

customer,

Thank you so much for your kind words! We are delighted to hear that you had such a positive experience with our team. We truly appreciate your feedback.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Extremely helpful staff.

Extremely helpful staff.. easy to book

August 18, 2026
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Reply from Hays Travel - Buxton

Thank you for the time taken to write your review. It was a pleasure to book your holiday for you! - Claire

Rated 5 out of 5 stars

Claire was fantastic.

Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holidays/on the beach ". But Claire got the flight times I requested, plenty of luggage allocation, the hotel we've got is one that we didn't see on the sites and to honest it took all the hassle and worry outta the process so was worth the slight additional cost.
We have no issues recommending both Claire and Hays. Was a smooth easy process and will be returning there for our next jollies.

August 23, 2026
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Reply from Hays Travel - Buxton

Thank you for the time taken to write this lovely review. It was a pleasure to book your holiday for you! - Claire

Rated 5 out of 5 stars

Alex worked really hard to find us the…

Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice and insight into the different islands. She was able to plan our holiday staying within our budget and was thoughtful about things such as arrival and departure times and transfers. Can’t wait to go in a couple of weeks time!

August 13, 2026
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Reply from Hays Travel - Buxton

Thank you for your kind words - I love Greece , so it's always a pleasure to help plan a holiday there . I'm sure you will have a fabulous time ! - Alex

Rated 5 out of 5 stars

Informative and knowledgeable staff

Informative and knowledgeable staff. All pleasant and work together as a team. Well done

August 20, 2026
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Reply from Hays Travel - Buxton

Thankyou for the time taken to write this lovely review. It was a pleasure to book your cruise for you! - Olivia

Rated 5 out of 5 stars

First cruise booking

I needed a lot of help with my booking as booked my first ever cruise. I was in the travel agents quite a while sorting a suitable balcony and was not rushed or pressured into making a quick decision.

August 20, 2026
Rated 5 out of 5 stars

Clare was once again very informative

Clare was once again very informative, helpful, and again first class service.🌟🌟

August 19, 2026
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Reply from Hays Travel - Buxton

Thank you for the time taken to write this lovely review! It was a pleasure to book your holiday for you both - Claire

Rated 5 out of 5 stars

Thanks to Olivia who booked our last…

Thanks to Olivia who booked our last holiday in Lanzarote and our holiday that we are going to in a few weeks to Cyprus. she printed stuff out and explained everything easily for us and thanks to the other lady that helped us the other day when we came in and Olivia was busy with other customers,I can't remember her name sorry.so the other lady sorted airport car parking and travel insurance for us

August 14, 2026
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Reply from Hays Travel - Buxton

Thankyou so much for the time taken to write this lovely review. It was a pleasure to book your trip for you - Olivia & Erin

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service
Claire is brilliant 🤩

August 15, 2026
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Reply from Hays Travel - Buxton

Thank you for the time taken to write this lovely review! It was a pleasure to book your trip for you - Claire

Rated 5 out of 5 stars

How polite friendly no pressure

How polite friendly no pressure. Olivia is so lovely.

August 13, 2026
Hays Travel - Buxton logo

Reply from Hays Travel - Buxton

Thankyou so much for the time taken to write this lovely review. It was a pleasure booking your holiday for you!

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