Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... See more
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See what reviewers are saying
Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... See more
Company replied
Erin made the booking process really easy. I advised what I wanted and she came back with a few options. The one we chose was really competitive so we had no hesitation in booking. All sorted by pho... See more
We are not tech savvy but that has not - to date- prevented any of the staff helping us to achieve our goals where holiday bookings etc are concerned We walk into a calm and friendly environment w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
76 Spring Gardens, SK17 6BZ, Buxton, United Kingdom
- 01298807506
4.9
Excellent
747 reviews
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Top Class
Top Class
All the staff who worked with me were very well informed and helpful. They listened carefully to what I wanted and found me appropriate information to help me make an informed choice.
June 13, 2026
Reply from Hays Travel - Buxton
Thank you so much for your kind comments - It was a pleasure to be of service
Claire is fantastic as always we only…
Claire is fantastic as always we only use Hays Travel
June 5, 2026
Reply from Hays Travel - Buxton
Thank you for taking the time to write a review - It is a pleasure to assist with booking your holidays - Claire
Fabulous service again from Hays Travel…
Fabulous service again from Hays Travel in Buxton. Thank you Tina!
June 11, 2026
Another great visit to Hays Travel it…
Another great visit to Hays Travel it is a joy to spend a good hour booking another holiday all of the staff are great and very helpful.
June 3, 2026
Reply from Hays Travel - Buxton
It is always a pleasure to see you and help with your holiday plans. Thank you for your loyal custom. If you need any more help, please let me know. Thanks Tina and Team
Alex at Hays travel Buxton is always so…
Alex at Hays travel Buxton is always so helpful & very good at her job
Excellent service
June 3, 2026
Reply from Hays Travel - Buxton
Thank you for your kind comments - It was a pleasure to assist you with another lovely holiday - Alex
Reply from Hays Travel - Buxton
Thank you for your positive review - It is much appreciated - Alex
The staff were very welcoming and…
The staff were very welcoming and chatty. We went in to pick up our travel tickets and our Euro’s but decided to book a holiday for 2027 too.
May 31, 2026
Reply from Hays Travel - Buxton
Mrs Hill,
We're so glad our team made your visit enjoyable and that you decided to book your 2027 holiday with us! Thank you for your kind words.
Kind Regards
Erin
Erin was fantastic
Erin was fantastic, very knowledgeable about destinations and hotels etc. So polite and friendly and worked very hard to get flights and hotel within my preferred budget. Such a lovely experience and booked 2 holidays in one day, didn't feel rushed or pressured into decision making.
May 30, 2026
Reply from Hays Travel - Buxton
Sara,
Thankyou so much for taking the time to leave this review and for your kind words. It was a pleasure booking your lovely holidays for you and your family.
Kind Regards,
Erin
Tina was very patient and helpful.
May 29, 2026
Reply from Hays Travel - Buxton
It was my pleasure to help you with your holiday plans. Thanks for taking the time to leave us a review and if you need any more help don't hesitate to contact us. Thanks Tina
Great assistance
The company was very helpful and really assisted us when we had to change 2 members of our party.
May 21, 2026
Erin has been simply fabulous at…
Erin has been simply fabulous at finding me two holidays for this summer!!! Two totally different holiday requirements.
I am delighted and will be back to book my November holidays x
May 16, 2026
Reply from Hays Travel - Buxton
Thankyou for taking the time to leave this kind feedback! It was a pleasure to book your holidays for you!
-Erin x
Very good service our agent was very…
Very good service our agent was very patient and answered all questions asked. Nothing was too much trouble and she found out everything we needed to know. Sure we will have a special holiday and feel confident with jet 2.
May 22, 2026
Reply from Hays Travel - Buxton
Thankyou for taking the time to leave this kind feedback. It was a pleasure booking you all on your holiday! -Erin
Tina at Buxton is a delight to deal…
Tina at Buxton is a delight to deal with, found various options for us made booking so much easier than doing yourself. We are looking forward to our holiday in a few weeks time and highly recommend using Hayes and big shout out to Tina excellent Customer Service!
May 13, 2026
Reply from Hays Travel - Buxton
Thanks for taking the time to leave me a lovely review. It is my pleasure to help you with your holiday plans and I hope you have a wonderful holiday. Thanks Tina
Reply from Hays Travel - Buxton
Thankyou so much for the kind feedback and taking the time to leave this review. Any questions just let me know .
-Erin
Lovely friendly staff,very helpful and…
Lovely friendly staff,very helpful and knowledgeable.
We have never booked a cruise before and they guided us through it brilliantly 👏
May 17, 2026
Reply from Hays Travel - Buxton
We appreciate you taking the time to share your kind words. It Was a pleasure to organise this brilliant cruise for you both.
Kind Regards
Erin
Olivia is really helpful
Olivia is really helpful and not at all pushy, a pleasure to do business with.
May 10, 2026
Reply from Hays Travel - Buxton
Thank you for taking the time to write a review - It was a pleasure to assist with your cruise! - Olivia
When ever we go in to the branch in…
When ever we go in to the branch in Buxton we are always made welcome and feel valued.
April 30, 2026
Reply from Hays Travel - Buxton
Beryl Robinson,
We appreciate you taking the time to share your kind words. It's great to know you feel valued when visiting our Buxton branch.
Kind Regards
Erin
Knowledgeable and helpful staff made…
Knowledgeable and helpful staff made the whole process very easy and enjoyable. Walked in with little idea where we wanted to go and were guided very professionally to a suitable holiday.
May 2, 2026
Claire was as pleasant and helpful as…
Claire was as pleasant and helpful as always as are rest of the staff making the booking process so straight forward. Thanks
May 1, 2026
Reply from Hays Travel - Buxton
Thank you for taking the time to leave a review, we all hope you have a great holiday! - Claire
Great suggestions
Great suggestions based on what I’d already found out. Pleasant booking experience.
April 11, 2026
Reply from Hays Travel - Buxton
Thank you for taking the time to write a review - It was a pleasure to assist with your holiday arrangements - Alex
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