Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... See more
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See what reviewers are saying
Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... See more
Company replied
Erin made the booking process really easy. I advised what I wanted and she came back with a few options. The one we chose was really competitive so we had no hesitation in booking. All sorted by pho... See more
We are not tech savvy but that has not - to date- prevented any of the staff helping us to achieve our goals where holiday bookings etc are concerned We walk into a calm and friendly environment w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
76 Spring Gardens, SK17 6BZ, Buxton, United Kingdom
- 01298807506
4.9
Excellent
747 reviews
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FIRST TIME CRUISERS
It is the first time we have booked a cruise and there were so many questions!
Claire was brilliant
She was very patient and went through all aspects of the cruise the various options and giving us some valuable advice
Thank you Claire ( and all the team )for the usual excellent professional customer service that we always find at Hays Travel in Buxton
April 19, 2026
Reply from Hays Travel - Buxton
Thanks for booking with us again and for your lovely feedback. If you need any more help, please let me know. Many Thanks Claire
Very helpful staff member who helped me…
Very helpful staff member who helped me to download a apo
April 28, 2026
Reply from Hays Travel - Buxton
Thanks for booking with us. We're happy to hear that our staff was helpful in assisting with your download. Thank you for your feedback. If you need any more help please let me know. Thanks Tina
always willing to help with all travel…
always willing to help with all travel queries and booking. Hays story keeps me using them.
April 19, 2026
Reply from Hays Travel - Buxton
Thank you for booking with me again and for your lovely feedback. If you need any more help, please let me know. Many Thanks Claire
Holiday choice
Very helpful helped us to pick our holiday very pleased with the way they all went out of there way 😀
April 28, 2026
Reply from Hays Travel - Buxton
Thank you for the review - We were delighted to assist you with another lovely holiday - Alex
Great experience from the buxton…
Great experience from the buxton branch. Georgia was really helpful guiding us through our holiday, she really is a credit to the branch
April 17, 2026
Reply from Hays Travel - Buxton
Thank you for your lovely feedback - Georgia
Great service yet again from Hays at Buxton
We have used Hays, Buxton branch numerous times and have always received a first class service. All the staff are helpful and knowledgeable. Would highly recommend.
April 16, 2026
Helpful precise and friendly staff.
Helpful precise and friendly staff.
Explained and showed alternative options.
April 14, 2026
Reply from Hays Travel - Buxton
Thank you for booking with me again and for your lovely feedback. If you need any more help, please let me know. Many Thanks Claire
Claire our advisor was very helpful &…
Claire our advisor was very helpful & knowledgeable.
Booking process was quick & easy and she kept us informed in the following days with answers from the tour company that could not be answered at the time of booking.
April 11, 2026
Reply from Hays Travel - Buxton
Thanks for booking with me again and for your lovely feedback. If you need any more help, please let me know. Many Thanks Claire
Holiday shopping
Went into the shop with details of where we wanted to go & Erin sorted it all out for us, great service & will definitely use again thanks 😊
April 5, 2026
Reply from Hays Travel - Buxton
Thankyou for the kind feedback and taking the time to fill this in. Have a lovely time. Any questions let me know !-Erin
Excellent service
Very friendly staff. Very helpful and knowledgeable which made the experience quick and easy
April 12, 2026
Reply from Hays Travel - Buxton
Thanks so much for your booking and leaving a review. If you need any more help, please let me know. Thanks Tina
As usual very helpful friendly staff
As usual very helpful friendly staff, Erin who dealt with us listened to what we wanted and we booked our holidays. She was very patient with us oldies!
April 9, 2026
Reply from Hays Travel - Buxton
Thankyou for the kind feedback and taking the time to fill this in. Have a lovely time. Any questions let me know !-Erin
The lady we saw in Buxton was very…
The lady we saw in Buxton was very helpful and friendly and was able to find a flight we wanted.
March 31, 2026
Tina
Tina, and the gang as always were so helpful. Would'nt go anywhere else. whatever wages they are paid, they deserve all they get & more. Thankyou Tina, see you again soon.
April 5, 2026
Reply from Hays Travel - Buxton
Thanks for booking with me again and your feedback. If you need any more help, please let me know. Many Thanks Tina
Brilliant service!
Tina was really helpful in finding us the perfect extra break in the right place at the right price. We hadn't intended to book a holiday at all yesterday but came away smiling at the prospect as a result of the support we got!
April 4, 2026
Reply from Hays Travel - Buxton
Thanks for taking the time to leave me a review. Was lovely to see you. It was my pleasure to help you find a holiday you were not looking for!!! If you need any more help please let me know. Take care thanks Tina
Reply from Hays Travel - Buxton
Thank you for your lovely comments - It is always a pleasure to assist you with your holidays - Claire
Reply from Hays Travel - Buxton
Thank you for your lovely comments - It is always a pleasure to assist you with your holidays - Claire
Good staff pleasant and friendly could…
Good staff pleasant and friendly could not fault it
April 3, 2026
Reply from Hays Travel - Buxton
Christopher,
We appreciate you sharing your positive experience with our team; we are so glad that you found them helpful and pleasant. Thanks Olivia
Good overall but not for package holidays.
Generally very good. But find it more difficult to deal with than dealing direct with package holiday companies. Hence four stars. Woonsocket use again for package holidays.
April 2, 2026
Unprompted review
Reply from Hays Travel - Buxton
Thank you for your feedback
Georgia was very pleasant and helpful…
Georgia was very pleasant and helpful and booked our holiday very quickly and efficiently
March 18, 2026
Reply from Hays Travel - Buxton
Thank you for your lovely comments - It was a pleasure to assist you with your holiday - Georgia
No question too silly or too big to solve...
Tina and the team have always been very helpful in providing a wide range of options for us to go away and consider, any questions were quickly answered and it helped us to book for the second time with Hays.
March 28, 2026
Reply from Hays Travel - Buxton
We appreciate you taking the time to leave us such a complimentary review. We're so glad that we could provide you with great options and answer your questions, leading to your second booking with us! It was my pleasure to help you. If you need any more help , please let me know. Thanks Tina
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