Hays Travel - Buxton Reviews 

742
TrustScore 5 out of 5

5.0

76 Spring Gardens, SK17 6BZ Buxton, GB


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Rated 5 out of 5 stars

Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... See more

Company replied

Rated 5 out of 5 stars

Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... See more

Company replied

Rated 5 out of 5 stars

We are not tech savvy but that has not - to date- prevented any of the staff helping us to achieve our goals where holiday bookings etc are concerned We walk into a calm and friendly environment w... See more

Company replied

Rated 5 out of 5 stars

Thanks to Olivia who booked our last holiday in Lanzarote and our holiday that we are going to in a few weeks to Cyprus. she printed stuff out and explained everything easily for us and thanks to the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 76 Spring Gardens, SK17 6BZ, Buxton, United Kingdom

  • 01298807506

5.0

Excellent

TrustScore 5 out of 5

742 reviews

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5.0

All reviews

(742)

125,552 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful, and researched

August 8, 2026
Hays Travel - Buxton logo

Reply from Hays Travel - Buxton

Thank you for taking the time to write this lovely review. It was a pleasure to book your holiday for you - Claire

Rated 5 out of 5 stars

I knew where I wanted to go

I knew where I wanted to go
Olivia was very professional and very helpful

July 29, 2026
Hays Travel - Buxton logo

Reply from Hays Travel - Buxton

Thankyou for your time taken to write this lovely review. It was a pleasure to book your trip for you.

Rated 5 out of 5 stars

Erin was very helpful with getting us…

Erin was very helpful with getting us the holiday we wanted,

July 31, 2026
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Reply from Hays Travel - Buxton

Stephen,

Thank you so much for your wonderful review! We are so pleased to hear that our team member was very helpful in arranging your desired holiday. We truly appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very pleasant lady called Alex helped…

Very pleasant lady called Alex helped us arrange our trip to Benidorm, she was very thorough in checking details and ensuring everything was documented properly.🙂

August 4, 2026
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Reply from Hays Travel - Buxton

Thank you so much for the review - It was a pleasure to assist you with another lovely holiday - Alex

Rated 5 out of 5 stars

Alex at Buxton was brilliant

Alex at Buxton was brilliant, so well organised and an excellent communicator.

July 28, 2026
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Reply from Hays Travel - Buxton

Thank you so much for the review - It was a pleasure to assist you with another lovely holiday - Alex

Rated 5 out of 5 stars

I found there service very good and…

I found there service very good and informative which helped me to choose my holiday very quickly .Also the girls are always plesant and helpful when ive been in on many occasions.

August 4, 2026
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Reply from Hays Travel - Buxton

Thank you for your time taken to write this lovely review. It was a pleasure to book your trip for you - Claire

Rated 5 out of 5 stars

We have booked with this company a few…

We have booked with this company a few times now. We much prefer to deal with people face to face. Always very friendly and helpful.

August 1, 2026
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Reply from Hays Travel - Buxton

Thank you for your wonderful review! We are so pleased to hear that you appreciate our face-to-face service and find our team friendly and helpful. We look forward to assisting you again. Thanks Tina

Rated 5 out of 5 stars

Really friendly member of staff and…

Really friendly member of staff and brilliant in helping me book some car parking for Man airport

July 30, 2026
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Reply from Hays Travel - Buxton

We are so pleased to hear that our team was brilliant in helping you with your car parking booking. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Agent very helpful

Agent very helpful. Easy to book and price matched.

July 30, 2026
Hays Travel - Buxton logo

Reply from Hays Travel - Buxton

Thank you so much for taking the time to write a review - It was a pleasure to assist you with another lovely holiday - Alex

Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Nothing was too much trouble.

July 14, 2026
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Reply from Hays Travel - Buxton

Diane ,

Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our team to be helpful and knowledgeable, and that nothing was too much trouble.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful staff

Erin was friendly and helpful throughout and made very useful suggestions. She took the time to make sure I got what I wanted.

July 29, 2026
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Reply from Hays Travel - Buxton

Jo,

Thank you for your wonderful feedback! We are so pleased to hear that our team member was friendly and helpful, and took the time to ensure you found exactly what you were looking for.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Erin was brilliant

Erin was brilliant. Set up everything for me and explained what I have to do. A huge thank you

July 28, 2026
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Reply from Hays Travel - Buxton

Dr David Wilkinson,

Thank you so much for your lovely review. We are so pleased to hear that everything was set up for you and clearly explained. We really appreciate your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful as always

Very helpful as always

July 28, 2026
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Reply from Hays Travel - Buxton

Thank you so much for the review - It was a pleasure to assist you , as always - Claire

Rated 5 out of 5 stars

Excellent service from Alex @ Buxton

Excellent service from Alex @ Buxton. She was bsolutely straight on it when I had to get home asap. Very personal service that just helps in a very stressful situation. Thank you again!

July 26, 2026
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Reply from Hays Travel - Buxton

Thank you so much for the review Sarah - It was no problem at all - I hope all is well at home
Alex

Rated 5 out of 5 stars

Cruise

Alex was very helpful in booking our cruise.

July 25, 2026
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Reply from Hays Travel - Buxton

Thank you so much for taking the time to write a review - It was a pleasure to assist with your cruise booking - Alex

Rated 5 out of 5 stars

Very helpful and listened to what we…

Very helpful and listened to what we wanted

July 26, 2026
Hays Travel - Buxton logo

Reply from Hays Travel - Buxton

Micheal Dodd,

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be helpful and attentive to your needs. We truly appreciate you taking the time to share your positive experience.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent service

Excellent service, as always.

July 14, 2026
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Reply from Hays Travel - Buxton

Thank you so much for the review - It was a pleasure to assist you , as always - Alex

Rated 5 out of 5 stars

Claire the best salesperson

Claire the salesperson that helped me. She was excellent and really helped me to get a great last minute holiday. Was patient and didn’t rush me . Would definitely recommend going to her again.

July 19, 2026
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Reply from Hays Travel - Buxton

Thank you so much for your lovely review! I am happy that we found you your holiday and look forward to assisting you again in the future _ Claire

Rated 5 out of 5 stars

Putting together an itinerary that…

Putting together an itinerary that suited me , been very patient while we tweeked my holiday. Very friendly and helpful staff who were just as excited as I was about my up and coming holiday . Will be back soon to book another one

July 14, 2026
Hays Travel - Buxton logo

Reply from Hays Travel - Buxton

Thank you so much for your lovely review! I am so pleased that we found you your holiday and look forward to assisting you again in the future -Claire

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