Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. S... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. S... See more
Company replied
Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... See more
Company replied
Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... See more
Company replied
Erin made the booking process really easy. I advised what I wanted and she came back with a few options. The one we chose was really competitive so we had no hesitation in booking. All sorted by pho... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
76 Spring Gardens, SK17 6BZ, Buxton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Claire Hill knowledgeable, friendly and efficient once again.
Booking with Hays Travel in Buxton is a pleasure. I have absolute confidence in all the staff to provide the maximum service.
Thank you

Reply from Hays Travel - Buxton
Very helpful friendly advice, which was much appreciated.

Reply from Hays Travel - Buxton
Always use and have the best experience in the Buxton branch with Claire.

Reply from Hays Travel - Buxton
I had spoken to Olivia a few times either email or phone before we went into the shop, she came across polite and professional. I thought the team in the shop were very helpfull.

Reply from Hays Travel - Buxton
We frequently use Hayes Travel because we are happy with the service and the way we are looked after.

Reply from Hays Travel - Buxton
Excellent service and support from Alex Ingham when booking our holiday to Barbados next February

Reply from Hays Travel - Buxton
I always enjoy booking my holiday at Buxton hay’s travel the ladies are always smiling and very helpful.
They always find me a lovely holiday .
A wonderful experience 😁

Reply from Hays Travel - Buxton
We always choose to go to hays Travel Buxton because the staff are always very helpful and polite,we look forward in booking our trips as the staff are very friendly,helpful and any questions we have they are very helpful in answering our questions. They also give us advice which we value thank you all keep up the good work you are all doing a wonderful job and are valued

Reply from Hays Travel - Buxton
Alex was very patient and professional. She found us the holiday we wanted and answered all our questions.
All the staff were really friendly and helpful.

Reply from Hays Travel - Buxton
Excellent service as usual, just sent an email what we wanted to book, all sorted with ease, deposit paid and all ready for our Jet2 holiday for 2027 to Greece

Reply from Hays Travel - Buxton
Excellent service from Alex as always. Even though I rang to book near to closing time I was dealt with in an extremely professional and friendly manner.

Reply from Hays Travel - Buxton

Reply from Hays Travel - Buxton
We went in to Hays travel to get some info on cruises and decided to book there and then. The lady who dealt with is was very professional and friendly. If there was anything she wasn't sure of she contacted the company we are going to travel with to get the info we needed. There wasn't anything that was to much trouble for her. We were able to pay in installments which was great for us. We're all paid up and just waiting now for the journey of a lifetime.
Thank you to all at Hays Travel in Buxton Derbyshire for your help and efficiency.

Reply from Hays Travel - Buxton

Reply from Hays Travel - Buxton
My experience at Hays Travel is always excellent. The advisers are always helpful and friendly and it is a pleasure to book my flights with them.

Reply from Hays Travel - Buxton
Great pleasent helpful staff.made the whole experience easy and efficient.made us feel very welcome

Reply from Hays Travel - Buxton
Full confidence in Hays Travel whether you book flight only holidays or cruises in my experience is the only way to travel is to book through Hays Travel

Reply from Hays Travel - Buxton
Excellent service from Tina. Nothing was too much trouble. Superior knowledge of resort.

Reply from Hays Travel - Buxton
The staff were very helpful,patient and understanding. Erin made the booking giving me peace of mind

Reply from Hays Travel - Buxton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.