Hays Travel - Carla Blount Reviews 

341
TrustScore 5 out of 5

4.9

Personal Travel Consultant Carla Blount, WF9 Pontefract, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Carla is fabulous. She is friendly and professional and always has great prices. Thank you chick, would definitely recommend.

Rated 5 out of 5 stars

We have booked through Carla two times previously when she organised two fabulous holidays for us. This time we wanted to book on the same holiday with another couple who were already booked. We thou... See more

Rated 5 out of 5 stars

We have booked our honey moon through Carla Blount at hays travel, she has gone above and beyond for us. Answering any questions we have had even late at Night, she is always there at the end of th... See more

Rated 5 out of 5 stars

I went on holiday with my friend in may this year and it went seamlessly from getting there to coming home, she made amendments to the holiday beforehand everything was was all done. I asked who she b... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Carla Blount, WF9, Pontefract, United Kingdom

  • 01977 878668

4.9

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(341)

118,901 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carla Blount is always extremely

Carla Blount is always extremely helpful, professional and friendly, and always finds the best price for the holidays we are interested in. Carla has arranged all our holidays over the years and I highly recommend her.

January 24, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much amy for booking with me again xx

Rated 5 out of 5 stars

Amazing agent, Carla I’ll be booking with you again.

Carla is excellent and made my holiday booking really exciting and enjoyable. Can’t wait to book another holiday with her, because I will be doing that, so easy to book, easy to get what you require. Absolutely amazing experience.

January 23, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me x

Rated 5 out of 5 stars

Carla makes booking a holiday so simple…

Carla makes booking a holiday so simple & easy, she's quick to reply even tho she's a one man band, highly recommended 👌

January 19, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking x

Rated 5 out of 5 stars

Highly recommend! Thank you

Carla made everything so easy with booking our first cruise. Really helpful and answers any questions quickly. Thank you so much for your help. Highly recommend :)

January 20, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me xx

Rated 5 out of 5 stars

Amazing as always

Amazing as always. I asked Carla if she could match the holiday I'd seen online and she was able to offer it at a cheaper rate. From messaging with my query to booking up within a few hours. Very fast and efficient 😍

January 11, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking x

Rated 5 out of 5 stars

Professional

Quick, responsive and professional

January 17, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you Brian for your lovely review x

Rated 5 out of 5 stars

Really good

Booked a holiday with Carla as I had previously booked with her before and nothing is too much trouble for her she is very helpful and friendly. I will definitely be booking my next holiday with her.

January 15, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me again Elaine x

Rated 5 out of 5 stars

Absolutely fantastic from start to…

Absolutely fantastic from start to finish .. easy communication. Will defo book through this lady again

January 6, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Charlene,

I’m happy to hear that you had a fantastic experience and found my communication easy. I look forward to assisting you again in the future!

Rated 5 out of 5 stars

Very helpful

Very helpful. Nothing to much trouble. Quick and efficient

January 12, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Natasha,

I appreciate you sharing your experience. I am so happy to hear that you found our service helpful, quick, and efficient.

Rated 5 out of 5 stars

Carla was absolutely fantastic from…

Carla was absolutely fantastic from start to finish. She was friendly, patient, and incredibly knowledgeable, taking the time to understand exactly what we were looking for and offering great options to suit our needs and budget. Nothing was too much trouble, and her communication was clear and prompt throughout the whole process. She made booking our holiday stress free and enjoyable. I wouldn’t hesitate to book with Carla again and would highly recommend her to anyone looking for excellent service.

January 3, 2026
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much ,

I appreciate you sharing your experience. I am so glad to hear that the service you received met your expectations and that you found the booking process stress-free and enjoyable. It's great to know you felt supported throughout.


Thank you for booking x
carla

Rated 5 out of 5 stars

Brilliant service

This is the third holiday we have booked with Carla and we can not thank her enough. She always comes up with exactly what we want, and gives us something to always look forward to. She has so much knowledge and this really puts us at ease when booking with her. Her communication and attention to detail is amazing. Thank you Carla!

December 1, 2025
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me again xx

Rated 5 out of 5 stars

Carla has been great and very helpful

Carla was great in helping us book our holiday.
Nothing is ever too much trouble when you need to ask questions.
I will definitely be using Carla again to book our holidays in the future.

November 17, 2025
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me again, I hope you have an amazing time xx

Rated 5 out of 5 stars

Would definitely recommend Carla Blount

This is the 3rd holiday I have booked with Carla. She is brilliant, I wouldnt book with anyone else. Nothing is too much and she is always there on the other end to help. I would definitely recommend Carla she is the best!!

November 23, 2025
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me again, I hope you have an amazing time xx

Rated 5 out of 5 stars

Amazing service!

So easy to book, talked through a the options and made it a very smooth process! Will definitely use again!

November 12, 2025
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me x

Rated 5 out of 5 stars

Carla had been fantastic throughout the…

Carla had been fantastic throughout the booking process. She is always quick to respond to messages and nothing is too much trouble for her. I would have no hesitation in booking through Carla again and would definitely recommend her to family and friends.

November 15, 2025
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me , I hope you have an amazing time xx

Rated 5 out of 5 stars

Superb holiday deal booked

Superb holiday deal booked for next year,
super easy with Carla, responded quick to messages,
Answered all questions I needed for the booking ie flight times, etc , very efficient, and friendly, Link sent for deposit very easy to do, all booked within 10 mins and all documentation received,
I will certainly be looking through her fabulous deals and would not hesitate to book again, thank you so much x x

November 10, 2025
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me, I hope you have an amazing time xx

Rated 5 out of 5 stars

Fantastic at her job

Carla is great at what she does she’s always so helpful and gets the best deals I think I’ve booked 4 or 5 holidays with her now. Will always use Carla to help with our holidays 🙂

October 24, 2025
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me again, I hope you have an amazing time xx

Rated 5 out of 5 stars

Tenerife

Carla is so great. We would not use anyone else now the time and patience she gives us is amazing, we love booking our holiday with Carla x

October 23, 2025
Hays Travel - Carla Blount logo

Reply from Hays Travel - Carla Blount

Thank you so much for booking with me again, I hope you have an amazing time xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look