Carla is fabulous. She is friendly and professional and always has great prices. Thank you chick, would definitely recommend.
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We have booked through Carla two times previously when she organised two fabulous holidays for us. This time we wanted to book on the same holiday with another couple who were already booked. We thou... See more
We have booked our honey moon through Carla Blount at hays travel, she has gone above and beyond for us. Answering any questions we have had even late at Night, she is always there at the end of th... See more
I went on holiday with my friend in may this year and it went seamlessly from getting there to coming home, she made amendments to the holiday beforehand everything was was all done. I asked who she b... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Carla Blount, WF9, Pontefract, United Kingdom
- 01977 878668
4.9
Excellent
342 reviews
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I have now booked 3 holidays with Carla…
I have now booked 3 holidays with Carla and she has answered all my questions and always found me the best deals.
November 2, 2025
Carla is just fab
Carla is just fab! Thank you again for organising our holiday! We will definitely be coming to you again!
October 3, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great value holidays and weddings
I wanted to book my wedding in an amazing location as i am 57 and never been married and wasn't too sure where to go and Carla helped me immensely to pick a place and hotel and I am so excited. She is absolutely amazing at her job doesn't stop until she finds what you want. I will always book my holidays with her. It's not my first holiday iv booked with Carla and we are always happy with everything. She actually cares about people and goes above and beyond.
September 30, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for your amazing review and for booking your dream wedding day with me xx
Very easy to book the cruise
Very easy to book the cruise, with quick replies to messages and questions
September 29, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for booking with me - Carla
Reply from Hays Travel - Carla Blount
Thank you for booking with me Carla
Brilliant service by Carla Blount @ Hays Travel
Fantastic service by Carla, booked the holiday I requested at a superb better than online price - quite frankly, why go anywhere else ? Thanks Carla !!
September 23, 2025
Reply from Hays Travel - Carla Blount
Thank you for booking your holiday with me.
MSC CRUISE
Saw Carla's post about the cruise offer . Sent a message, got a quick reply and cruise was booked the next day with no fuss and the same deal offered Great service
September 16, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for booking your cruise with me x
Carla was very knowledgeable about our…
Carla was very knowledgeable about our booking and answered all my questions in a timely manner. Booking with her took all the stress out and made it very easy and fantastic value
September 6, 2025
Reply from Hays Travel - Carla Blount
Thank you much for your lovely review x
Carla was very quick with her…
Carla was very quick with her Communication and made it very easy to book
September 14, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for your lovely feedback x
Impressive service
Carla was extremely helpful and knowledgeable and quickly answered all my queries
September 12, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for booking with me x
Carla was exceptionally helpful with….every aspect of our booking.
Carla was exceptionally helpful with booking our holiday and secured us a great discount on our chosen deal. I would thoroughly recommend using Carla for your bookings as nothing was too much trouble and she made sure all the relavent documentation was passed to us.
August 10, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for booking your holiday with me and for your kind words x
Great holiday for reasonable price.
August 19, 2025
Reply from Hays Travel - Carla Blount
Thank for booking with me x
Quick response to my request very…
Quick response to my request very happy with booking
August 12, 2025
Reply from Hays Travel - Carla Blount
Thank you so much x
Carla got us a great deal and was…
Carla got us a great deal and was really lovely and helpful! Thankyou xx
August 23, 2025
Reply from Hays Travel - Carla Blount
Thank you for booking with me xx
Amazing service 👌
Carla has arranged our disney cruise that we are currently on board waiting to set off from Southampton. She has offered an amazing service and answered everything quickly. We also have another holiday booked for next year through Carla, would 100% recommend
August 18, 2025
Reply from Hays Travel - Carla Blount
Thank you so much Catherine for your lovely review xx
Reply from Hays Travel - Carla Blount
Thank you so much for booking with me x
Great service as always
Great service as always, helpful, knowledgeable
Responds well to any queries.
July 17, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for your booking x
Reply from Hays Travel - Carla Blount
Thank you so much for booking with me xx
Fantastic
Carla mount has booked our last few holidays and is fantastic! So helpful and patient thank you and we always get the holiday to suit us
July 6, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for booking with me again xx
I have booked my last couple of…
I have booked my last couple of holidays through Carla at hayes travel .
She honestly makes it so simple for me and is so helpful I fully trust in her advice.
I also think she’s great at price matching or even better saving me something on our holidays .
I’m loving using the direct debit scheme too don’t even notice I’m paying for our holidays 😊
June 26, 2025
Reply from Hays Travel - Carla Blount
Thank you so much for booking with me again x
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