Hays Travel - Carlisle Reviews 

Bethan was super helpful and very knowledgeable about what holidays were on offer and coming up. She took time to find out exactly what we wanted and made sure we were happy with our choice. Beats buying online any day.

Brilliant as always,the Carlisle shop staff are so helpful

Very helpfull very proffesioal,gave advice just so friendly and kind

friendly helpful staff every time to help you pick the holiday that you want

The lady in the shop was very helpful and very patient with me

As ever went to Hayes’s travel (wouldn’t go to anyone else) with no clue where we wanted to go. this time it’s a big shout out To Martin who like the rest of the team has the patience of a saint, after a couple of hours finally sorted us with another holiday .
I would say keep up the good work but absolutely no need as each member of staff are brilliant infact we are now on first names basis which to me means a lot
So see you all when we get back from this holiday !

Happy with the service we received when calling in at the Carlisle store,however if we hadn't quired the price we would have paid approximately £250.00 more for the holiday.Why is Jet2 payment date a month later than your payment date? I would propose we pay half the balance on 20/8 and the remainder on the20/9. Your sales assistant Bathne was most pleasant and helpful.

All very professional, efficient, and informative, also very helpful.
Bethan was really lovely.

Hayley professional. Gave us some great advice. Thankyou

Friendly, knowledgeable staff made booking easy, everything explained simply. Will definitely use again.

Always helpful, and friendly staff who listen to what you are looking for and help get the best holiday available.

Rachel was very helpful on arranging not one but two wonderful city breaks for us, when we undecided on location and had very limited dates! Would recommend. We'll be back to book another soon.

Martin listened to what we wanted and in no time he had us booked up and ready for another trip

We had an excellent booking experience. From the moment we walked into Hays, girl who served us (can't remember her name unfortunately) was brill. We told her where we wanted to go & when, she compared prices, showed us the different prices between weeks. chatted to us, explained everything, went through everything. Any questions I had, she answered, nothing was to much trouble.
We had an excellent booking experience in Hays last year, this is why we returned to Hays this year & once again had excellent service.
Would very highly recommend Hays. Customer service is exceptional

Staff. Service. booking process

We feel that the customer service we get from Lucy at your Carlisle Branch is very professional, she’s always at hand to help quickly with any queries or booking another holiday,

Lucy from Hays has been amazing booked us 2 holidays wont go anywere else. Very helpful at any time very satisfied with the service!

Bethan was very welcoming and helpful.

As always the search for and the booking of our holiday was seamless and very efficient. Hayley is very professional and knowledgeable and is always approachable and helpful.