Such a lovely lady, really listened to what we wanted and felt she took everything on board to make our family ski holiday exactly what we wanted. We will 100% return to make future books rather that... See more
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Location
Switch locationUnit E, Richmondshire Walk, Catterick Garrison, DL9 3EN Catterick, GB
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See what reviewers are saying
We’re always greeted by warm smiling faces at Hays Catterick. Beth was brilliant at answering our queries & helping us with our latest cruise booking.
Company replied
We always use Hayes as the staff are so welcoming, professional and very efficient. Nothing is too much trouble. They ensure you leave with peace of mind that your holiday needs are met to both your a... See more
Company replied
Booked a holiday for the fourth to the 11th June with Catterick Garrison Hayes Travel. My friends and I found them extremely helpful going through every detail, the holiday the destination the locatio... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit E, Richmondshire Walk, Catterick Garrison, DL9 3EN, Catterick, United Kingdom
- 01748448021
4.9
Excellent
717 reviews
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Fantastic staff
Such a lovely lady, really listened to what we wanted and felt she took everything on board to make our family ski holiday exactly what we wanted. We will 100% return to make future books rather that doing ourselves online
May 15, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this lovely review :) I am so glad I was able to help get your ski holiday booked and I hope you have an amazing time Thank you Laura :)
Brodie was very helpful from start to…
Brodie was very helpful from start to finish, she advised me on which cabin and helped with choice of drinks package as I hadn’t booked not booked a cruise before very happy with the service I would definitely call her again to book thanku
May 17, 2026
Reply from Hays Travel - Catterick
Thank you for taking the time to leave this lovely review :) It was a pleasure to get your cruise all booked for you and I am sure you will have an amazing time away. Thank you Brodie :)
Reply from Hays Travel - Catterick
Thank you for taking the time to leave this review. It was a pleasure having you in store and getting your cruise booked. Thanks, Brodie :)
Very good service and achieved our aim…
Very good service and achieved our aim for a good all inclusive deal
May 14, 2026
Reply from Hays Travel - Catterick
Thank you for taking the time to leave me this review :) It was a pleasure having you in store. Many Thanks Danny
Bulgaria sunny beach here we come
Booked a holiday for the fourth to the 11th June with Catterick Garrison Hayes Travel. My friends and I found them extremely helpful going through every detail, the holiday the destination the location the flights the transfers and so on even booked for car park waiting now just for flight tickets hopefully not too long and we will also be exchanging money English to euros. We are so excited and can't wait To get away For warmer weather Relaxation And generally Chilling out Leave all our worries behind for a short period of time
May 6, 2026
Reply from Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to have you in store and to book your holiday. I hope you have a fantastic time away! Thank you Laura :)
Always a warm welcome
We’re always greeted by warm smiling faces at Hays Catterick.
Beth was brilliant at answering our queries & helping us with our latest cruise booking.
May 10, 2026
Reply from Hays Travel - Catterick
Thank you very much for taking the time to leave this lovely review :) Many Thanks Beth
Catterick hays
Staff are friendly and helpful Danny and Brodie was very helpful in finding me prices for the holidays. booking took a little bit of time but to be expected holiday booked and happy with.
May 1, 2026
Reply from Hays Travel - Catterick
Thank you for your lovely review and patience in store. We hope you have a fantastic cruise :) Thank you Brodie and Danny
Tyler and Beth were brilliant helping…
Tyler and Beth were brilliant helping us with our booking.
April 30, 2026
Reply from Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday. We hope you have a fantastic time! Thank you Beth and Tyler
Thoroughly checked details
Thoroughly checked details, explaining packages available, very knowledgeable, professional and friendly.
May 5, 2026
Reply from Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a great time! Thank you Brodie
Reply from Hays Travel - Catterick
Thank you for leaving this lovely review :) It was a pleasure to book this holiday for you :) I hope you have a lovely time away - Thank you Brodie
Brodie dealt with our bookings…
Brodie dealt with our bookings superbly. She priced up several options for us, nothing was too much trouble, excellent service, shall continue to make any future bookings via Brodie, thank you.
April 26, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this lovely review, It has been a pleasure booking you holidays for you :) I hope you have a lovely time away - Thank you Brodie
We always use Hayes as the staff are so…
We always use Hayes as the staff are so welcoming, professional and very efficient. Nothing is too much trouble. They ensure you leave with peace of mind that your holiday needs are met to both your and their satisfaction.
May 3, 2026
Reply from Hays Travel - Catterick
Thank you so much for taking the time to leave this lovely review. It is always a pleasure having you in store and getting your holidays booked. I hope you have a great time. Thanks, Brodie :)
Two lovely young girls helped booked…
Two lovely young girls helped booked our first cruise. One learning who did really well. The other had a fabulous knowledge and gave us so may option.
Thanks
May 2, 2026
Reply from Hays Travel - Catterick
Thank you for the lovely message and your patience in store while I was able to book your first cruise :) I hope you have an amazing time away. Thank you Tyler
Staff are very helpful and go out of…
Staff are very helpful and go out of their way to ensure that you get the holiday you want.
Patient, listen to your needs, and ensure you leave the office happy and looking forward to the holiday.
April 30, 2026
Reply from Hays Travel - Catterick
Thank you so much for leaving a lovely review. It was my pleasure to get our holiday booked and I hope you have an amazing time. Kind Regards, Laura :)
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish and did everything I asked for
April 28, 2026
Reply from Hays Travel - Catterick
Thank you so much for your kind review. It was a pleasure having you in store and getting your holiday booked. Kind Regards, Brodie :)
Fantastic relevant advice & extremely…
Fantastic relevant advice & extremely helpful.
Special thanks to Emilie.
April 19, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this lovely review. I hope you have a great time away. Kind Regards, Emilie :)
Reply from Hays Travel - Catterick
Thank you for leaving this review Veronica, glad we could you get both sorted on a little trip back north of the border and to the lovely Bamburgh!
Danny
The experience was excellent mainly…
The experience was excellent mainly because of the tour agent. Emillie, was extremely pleasant, considerate and very competent. She answered all the questions I asked and appeared to be very knowledgeable about the booking procedure.
We both felt very comfortable when we were talking to her and did not feel ‘pushed’ to book a holiday.
April 23, 2026
Reply from Hays Travel - Catterick
Thank you very much for your kind comments. It was a pleasure having you in store and getting your holiday booked for you. I hope you have an amazing time. Thanks, Emilie :)
Great customer service and always feel…
Great customer service and always feel staff go above and beyond to get exactly what’s needed.
We book full package holidays usually it this time I just needed flights only and Daniel found the best deal.
Highly satisfied
April 23, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this lovely review Sharon! I'm glad we could get it sorted and all set up on the app for you
Danny
THE STAFF WERE POLITE AND FRIENDLY …
THE STAFF WERE POLITE AND FRIENDLY WHEN I ASK QUESTIONS
April 14, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this review. I am glad I was able to get this all booked for you. Kind Regards, Tyler :)
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