I would like to say a massive thank you to Brodie for helping me with my travel insurance. Everything was explained clearly and patiently, and I never felt pressured into choosing anything I didn’t n... See more
Location
Switch locationUnit E, Richmondshire Walk, Catterick Garrison, DL9 3EN Catterick, GB
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See what reviewers are saying
All staff are excellent in going above and beyond to ensure you get the best holiday experience for your needs. A special mention to Emilie for patiently looking through deals for us and arranging... See more
Company replied
This is the 3rd holiday I have booked with Brodie's help, nothing is too much trouble, she researches anything I ask for, goes beyond expectations trying to secure the rights dates for us & is very pa... See more
Company replied
I had an excellent experience with Brodie. She was professional, knowledgeable, and helped me find the perfect cruise and place to stay before. Everything was well organized, and the booking process w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit E, Richmondshire Walk, Catterick Garrison, DL9 3EN, Catterick, United Kingdom
- 01748448021
4.9
Excellent
793 reviews
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Staff were professional
Staff were professional, kind, extremely helpful and fun. Beth and Brodie, thank you.
May 30, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this lovely review. We are glad we could help book your holiday and we hope you have an amazing time. Thanks, Beth and Brodie :)
Pleasant and polite staff
June 1, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this review. It is a pleasure getting your holidays booked. Thanks, Brodie :)
The agent was very helpful and…
The agent Beth was very helpful and informative, pleasant, polite and went out of her way to make sure the holiday booked was what we really wanted.
May 31, 2026
Reply from Hays Travel - Catterick
Thank you for taking the time to leave this lovely review. I am glad I was able to get your holiday booked. Thanks Beth :)
Went to Hays catterick to look at
Went to Hays catterick to look at
booking a holiday , met with the lovely Brodie who went straight into action with all the details l gave her which was alot, very informative and kept me on my budget . Many thanks Brodie for booking my holiday will definitely book again with Hays and Brodie.
May 21, 2026
Reply from Hays Travel - Catterick
Thank you so much for taking the time to leave this lovely review. It is always a pleasure having you in store and getting your holiday booked. Thank you, Brodie :)
Great job as usual thanks team
May 24, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this review. I hope you have a great holiday. Thank you, Emilie :)
Brodie was extremely helpful
Brodie was extremely helpful, she looked at all the various options. Listened to what we wanted and found the perfect hotel.
May 31, 2026
Reply from Hays Travel - Catterick
Thank you for your lovely review :) It was a pleasure to book your holiday. I hope you have a great time! Thank you Brodie :)
We were booking a year in advance and…
We were booking a year in advance and your agent arranged everything with helpful suggestions and clearly explained.
May 31, 2026
Reply from Hays Travel - Catterick
Thank you so much for your review :) It was a pleasure to book your holiday for you. Thank you Beth :)
Emilie was excellent
Emilie was excellent. She got the holiday details for me straight away and tailored the holiday to meet my family’s needs
May 30, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this lovely review. I am glad I was able to get your holiday booked. I hope you have a great time. Thanks, Emilie :)
As always greeted with a smile and…
As always greeted with a smile and asked how they could help. Helped with everything we wanted and made booking the holiday a very pleasant time.
May 29, 2026
Reply from Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday. I hope you have a great time. Thank you Emilie
It was our first time booking a family…
It was our first time booking a family holiday and Tyler did an amazing job spending time to show us the hotels and facilities which fit our brief perfect!!
May 18, 2026
Reply from Hays Travel - Catterick
Thank you for taking the time to leave this lovely review. I am happy I could get your holiday booked :) Thanks, Tyler
The staff there are very helpfull
The staff there are very helpfull we dont understand a lot of things and they are very good and liserning to what we want and we keep going back so they must be good thank you
May 19, 2026
Reply from Hays Travel - Catterick
Thank you so much for the lovely review :) It was a pleasure having you in store and I hope you have a lovely time away :) Thank you, Laura
Reply from Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to have you in store. I hope you have a lovely time! Thank you Emilie :)
Excellent service
Excellent service. Listened to our requirements and came up with a great match!
Thanks Daniel
May 18, 2026
Reply from Hays Travel - Catterick
Thank you for taking the time to leave this review. I hope you have a great time away. Thanks, Daniel :)
Brodie at the Catterick shop was very…
Brodie at the Catterick shop was very patient with my swapping and changing of destinations and very helpful with booking very professional I will definitely use them again
May 14, 2026
Reply from Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday. I hope you have a fantastic time away! Thank you Brodie :)
Fantastic staff
Such a lovely lady, really listened to what we wanted and felt she took everything on board to make our family ski holiday exactly what we wanted. We will 100% return to make future books rather that doing ourselves online
May 15, 2026
Reply from Hays Travel - Catterick
Thank you for leaving this lovely review :) I am so glad I was able to help get your ski holiday booked and I hope you have an amazing time Thank you Laura :)
Brodie was very helpful from start to…
Brodie was very helpful from start to finish, she advised me on which cabin and helped with choice of drinks package as I hadn’t booked not booked a cruise before very happy with the service I would definitely call her again to book thanku
May 17, 2026
Reply from Hays Travel - Catterick
Thank you for taking the time to leave this lovely review :) It was a pleasure to get your cruise all booked for you and I am sure you will have an amazing time away. Thank you Brodie :)
Reply from Hays Travel - Catterick
Thank you for taking the time to leave this review. It was a pleasure having you in store and getting your cruise booked. Thanks, Brodie :)
Very good service and achieved our aim…
Very good service and achieved our aim for a good all inclusive deal
May 14, 2026
Reply from Hays Travel - Catterick
Thank you for taking the time to leave me this review :) It was a pleasure having you in store. Many Thanks Danny
Bulgaria sunny beach here we come
Booked a holiday for the fourth to the 11th June with Catterick Garrison Hayes Travel. My friends and I found them extremely helpful going through every detail, the holiday the destination the location the flights the transfers and so on even booked for car park waiting now just for flight tickets hopefully not too long and we will also be exchanging money English to euros. We are so excited and can't wait To get away For warmer weather Relaxation And generally Chilling out Leave all our worries behind for a short period of time
May 6, 2026
Reply from Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to have you in store and to book your holiday. I hope you have a fantastic time away! Thank you Laura :)
Always a warm welcome
We’re always greeted by warm smiling faces at Hays Catterick.
Beth was brilliant at answering our queries & helping us with our latest cruise booking.
May 10, 2026
Reply from Hays Travel - Catterick
Thank you very much for taking the time to leave this lovely review :) Many Thanks Beth
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