Hays Travel - Chard Reviews 

442
TrustScore 5 out of 5

4.9

17 Fore Street, TA20 1PP Chard, GB


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Rated 5 out of 5 stars

We have been regular customers of Hays Travel Chard since the branch opened in Chard, mainly because we find the staff in your branch know us and we trust them to find us the holiday we want at the ri... See more

Company replied

Rated 5 out of 5 stars

The customer Service from the ladies in the Chard branch is outstanding. We have used Hayes, Chard on more than one occasion and each time the service has been exceptional. I would like to give a big... See more

Company replied

Rated 5 out of 5 stars

Hayes travel personnel are more like friends to my husband and I. They do everything for us and make our passage to the holiday we have chosen smooth and worry free. Just booked another Cruise on b... See more

Company replied

Rated 5 out of 5 stars

Staff at this shop chard Somerset are Very Professional carefully help us find what will be a trip off life time. Good holidays lots of choice so much better to have face-to-face chat with someb... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

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4.9

All reviews

(442)

125,148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tabi was cheerful

Tabi was cheerful, very helpful, tried lots of different hols to give us a choice to suit our family

January 30, 2025
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Reply from Hays Travel - Chard

Thank you for your kind review. It was a pleasure to assist you with your booking your holiday :) Kind regards, Tabi.

Rated 5 out of 5 stars

Helpful and obliging staff

I have been a customer of Hayes Travel, Chard, for
many years and have always found the staff to be most helpful and obliging. They are always ready to reassure me if I have a query, and if they don't know the answer immediately they will find out for me.

January 22, 2025
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Reply from Hays Travel - Chard

Thankyou for your kind review. It was lovely to see you both and book your dream holiday. Kind regards Michele

Rated 5 out of 5 stars

Very helpful throughout the whole booking

Very helpful throughout the whole experience when booking our trip, checking out as much as possible to give us plenty of options. The staff were very friendly and made us feel comfortable.

January 29, 2025
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Reply from Hays Travel - Chard

Thankyou for your amazing review. I am glad I was able to help you with your requirements to see your family. I look forward to assisting you in the future. Lovely to meet you both. Kind regards Michele

Rated 5 out of 5 stars

Michelle

We were served by Michelle, who has arranged holidays for us before. We particularly wanted to be served by her as we have always found her to be knowledgeable, friendly and helpful.

January 15, 2025
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Reply from Hays Travel - Chard

Thankyou so much for your amazing review. I am so pleased I was able to help you with your amazing holiday. It is nice to know that you value my service. Kind regards Michele

Rated 5 out of 5 stars

Your consultant Michelle was extremely…

Your consultant Michelle was extremely helpful, efficient and no request was too much trouble.

January 14, 2025
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Reply from Hays Travel - Chard

Thankyou for amazing review. I am so glad I managed to help you find the holiday you were looking for. Kind regards Michele

Rated 5 out of 5 stars

Very helpful

Sally was really helpful and knew what I needed to make my booking experience easier

January 15, 2025
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Reply from Hays Travel - Chard

Thank you for taking the time to review our service. I hope that you have a safe trip. Many thanks for your support. Kind regards, Sally

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable

January 13, 2025
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Reply from Hays Travel - Chard

Thankyou so much for your kind review. I am glad I was bale to help you with your amazing family

Rated 5 out of 5 stars

The lady we dealt with was excellent

The lady we dealt with was excellent. She gave us plenty of information about cruises and did not rush us. It made the task of choosing the right cruise for us so much easier.

January 11, 2025
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Reply from Hays Travel - Chard

Many thanks for your lovely review. It was a pleasure to help you to choose a cruise that ticked all the boxes for you. I hope you both have a wonderful time. Please don't hesitate to ask if you have any further questions. Kind regards, Sally

Rated 5 out of 5 stars

Sally is so helpful

Sally is so helpful. She went through several options for us to make the whole experience easier. We are all booked up and looking forward to our holiday. BTW sally booked our last years holiday too. That’s why we went back again.

January 10, 2025
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Reply from Hays Travel - Chard

Many thanks for your lovely review. It was such a pleasure to assist you with your travel plans again. I hope you all have a lovely holiday. Kind regards, Sally

Rated 5 out of 5 stars

The service was very good and the team…

The service was very good and the team in the Chard office were fantastic m,Thank you so much

December 24, 2024
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Reply from Hays Travel - Chard

Thankyou for your kind review, I am glad I was able to assist you with your holiday. Look forward to helping you again in the future. Kind regards Michele

Rated 5 out of 5 stars

Great service and following up.also all…

Great service and following up.also all done with a good sense of humour

December 1, 2024
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Reply from Hays Travel - Chard

Thankyou for your amazing review, I really appreciate it. I am glad I was able to assist you with your holidays. Kind regards Michele

Rated 5 out of 5 stars

Very friendly and knowledgeable a good…

Very friendly and knowledgeable a good experience

December 3, 2024
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Reply from Hays Travel - Chard

Many thanks for taking the time to review our service. It was a pleasure to assist you with your booking. I hope you have a very enjoyable time. Kind regards, Sally

Rated 5 out of 5 stars
Hays Travel - Chard logo

Reply from Hays Travel - Chard

Many thanks for taking the time and trouble to review our service. It was a pleasure to assist you again with your travel plans. I hope you have a fabulous time. Kind regards, Sally

Rated 5 out of 5 stars

Michelle and Sally from Chard are…

Michelle and Sally from Chard are always most helpful with good advice

November 24, 2024
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Reply from Hays Travel - Chard

Many thanks for taking the time and trouble to review our service. Apologies I was not available when you made your booking, but thank you so much for your continued support. Kind regards, Sally

Rated 5 out of 5 stars

Sally at

Sally at Chard worked really hard to get the holiday for us, as it was not straight forward. She even managed to save us money. So well done.

November 21, 2024
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Reply from Hays Travel - Chard

Thank you very much for taking the time and trouble to review our service. I am pleased that we were able to find a suitable holiday and price for you. Kind regards, Sally

Rated 5 out of 5 stars

Great experience when booking our first…

Great experience when booking our first holiday in 8 years. We had lots of worries however they were all eased during the booking process. We were not made to feel picky or as if we were asking for too much because we had so much to juggle when picking our location and dates. Will definitely return to book any future holidays! Thankyou for all of your help :)

November 10, 2024
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Reply from Hays Travel - Chard

Thank you so much for taking the time and trouble to review our service. It was a pleasure to assist you with finding a suitable holiday and I hope you all have an amazing time. Kind regards, Sally

Rated 5 out of 5 stars

Excellent experience.

Excellent experience.
Michelle at Hays in Chard is always Excellent, very efficient and super helpful.

November 12, 2024
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Reply from Hays Travel - Chard

Thankyou for your lovely review,it was a pleasure helping you find the best holiday for your family. Kind regards
Michele

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