We have been regular customers of Hays Travel Chard since the branch opened in Chard, mainly because we find the staff in your branch know us and we trust them to find us the holiday we want at the ri... See more
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The customer Service from the ladies in the Chard branch is outstanding. We have used Hayes, Chard on more than one occasion and each time the service has been exceptional. I would like to give a big... See more
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Hayes travel personnel are more like friends to my husband and I. They do everything for us and make our passage to the holiday we have chosen smooth and worry free. Just booked another Cruise on b... See more
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Staff at this shop chard Somerset are Very Professional carefully help us find what will be a trip off life time. Good holidays lots of choice so much better to have face-to-face chat with someb... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 Fore Street, TA20 1PP, Chard, United Kingdom
- 01460 298560
4.9
Excellent
442 reviews
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Most helpful and engaging travel agentVery helpful and experienced staff…
Very helpful and experienced staff member, very knowledgeable and very willing to assist with any questions or requests. I would highly recommend this particular branch, my husband and I came away with only compliments as to how we were served.
March 4, 2025
Reply from Hays Travel - Chard
Thank you so much for your lovely review. It was a pleasure to assist you with your forthcoming holiday plans. I hope you have a wonderful time. Kind regards, Sally
Reply from Hays Travel - Chard
Thank you for your kind reply. It was a pleasure to assist with booking your trip :) Tabi.
Sally James was outstanding
Sally James was out point of contact. So helpful and nothing was too much trouble. Very patient listening to our wants and needs. A real asset to your team. First time we have used a travel agent but we will be back, and certainly if Sally is there.
February 25, 2025
Reply from Hays Travel - Chard
Thank you so much for your lovely review. It was a pleasure to help with your travel arrangements. I hope you have a lovely time. If there is anything I can help with in the future please do not hesitate to let me know. Kind regards, Sally
Friendly and helpful
February 25, 2025
Reply from Hays Travel - Chard
Thankyou so much for your review. I am glad i was able to help you with your holiday. Kind regards Michele
Absolutely fantastic service I’ve not…
Absolutely fantastic service I’ve not used a travel agent in 20 years but Sally has done lots of research for me and came up with the best travel options as well as personal experience of the place I want to visit. I cannot recommend her highly enough.
February 17, 2025
Reply from Hays Travel - Chard
Thank you so much for your lovely review.
It was an absolute pleasure to assist you with your travel plans. Please do not hesitate to ask if you have any questions before your trip. Kind regards, Sally
Reply from Hays Travel - Chard
Thankyou for your kind review, I am glad I was able to help you with your holiday plans. I look forward to assisting you in the future,
Michele
Sally is always very helpful when we…
Sally is always very helpful when we book our holidays with Hayes travel in chard. Sally is always the person we see but all the staff in store are very friendly and make you feel welcome, nothing is ever to much trouble.
Hayes travel in chard is a asset to your company.
February 8, 2025
Reply from Hays Travel - Chard
Thank you so much for your lovely review. It was a pleasure to assist you with your travel plans. I hope you both have an amazing time. Kind regards, Sally
Very considerate
Very considerate. Listened to what I wanted. Very enjoyable experience.
February 8, 2025
Reply from Hays Travel - Chard
Thankyou so much for your kind review. I am glad I was able to help you find a holiday to suit your requirements have a great time. Best regards Michele
Our travel consultant Michele was…
Our travel consultant Michele was wonderful, we had a few issues with members of our group , she was very helpful and understanding.
February 8, 2025
Reply from Hays Travel - Chard
Thankyou so much for your amazing review. I am glad I was able to sort your holiday .Best regards Michele
Easy face to face booking.
After giving the lady a brief idea of what I wanted and when, the coach trip to Scotland was all sorted easily.
February 7, 2025
Reply from Hays Travel - Chard
Thankyou for your kind review. I am glad I was able to assist you with your requirements. Bes Regards Michele
Great and supportive
Great and supportive, went above and beyond to help us book our holiday.
January 30, 2025
Reply from Hays Travel - Chard
Many thanks for your lovely review. It was a pleasure to assist you with your travel plans. I hope you have an amazing time.
Kind regards, Sally
Reply from Hays Travel - Chard
Thank you very much for your booking and continued support. It was a pleasure to assist you again with your travel plans. Kind regards, Michele
Very helpful with good advice
January 30, 2025
Great staff all the information I need…
Great staff all the information I need and can ask about anything I’m not sure about all round great experience
January 29, 2025
Reply from Hays Travel - Chard
Thankyou very much for your kind review. It was a pleasure to be able to assist you with everything. Best regards Michele
Always a pleasure to book a holiday…
Always a pleasure to book a holiday with such knowledgeable staff and always hear to help in anyway AAA
February 5, 2025
Reply from Hays Travel - Chard
Many thanks for your lovely review. It was a pleasure to assist you with your travel arrangements again. Thank you for your continued support, it is much appreciated. Kind regards, Sally
Booking a cruise…
Sally booked us our first cruise in June. She was extremely helpful and was able to answer the questions we asked, efficiently and politely. Sally recommended several options and made us feel relaxed about the whole process.
Highly recommend Sally for help and advice when booking your holiday. Thank you Sally.
January 31, 2025
Reply from Hays Travel - Chard
Thank you very much for your lovely review. It was a pleasure to assist you with making your cruise booking. Please don't hesitate to ask if you have any questions before you travel. I hope you have an amazing time. Kind regards, Sally
So helpful
So helpful, did everything so well and quickly, nothing was too much problem give me some information to help with the holiday
February 1, 2025
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our service. I am pleased that we managed to find you a suitable holiday and hope that you all have a fantastic time. Kind regards, Sally
Special holiday to celebrate my 60th!
We went to see Sally because she always come up with something great and value for money. She is very patient and willing to explore different ideas! Her knowledge of hotels and places is vast and she understands what we like/don’t like in a holiday. Really looking forward to our trip to Antigua now :-)
January 30, 2025
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our customer service. Your continued support is very much appreciated.
I hope you both have a fantastic holiday.
Kind regards, Sally
Great advertising and communication!
Holidays are being advertised really well. I had great communication with Sally at the Chard Branch, who was was happy to answer my questions via message. Because of the good communication we went to her branch to book.
January 25, 2025
Reply from Hays Travel - Chard
Many thanks for your five star review. We really value the fact that you have taken the time to give us feedback. I hope you have an amazing time . Thank you for your support. Regards, Sally
Tabi was cheerful
Tabi was cheerful, very helpful, tried lots of different hols to give us a choice to suit our family
January 30, 2025
Reply from Hays Travel - Chard
Thank you for your kind review. It was a pleasure to assist you with your booking your holiday :) Kind regards, Tabi.
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