We have been regular customers of Hays Travel Chard since the branch opened in Chard, mainly because we find the staff in your branch know us and we trust them to find us the holiday we want at the ri... See more
Company replied
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See what reviewers are saying
The customer Service from the ladies in the Chard branch is outstanding. We have used Hayes, Chard on more than one occasion and each time the service has been exceptional. I would like to give a big... See more
Company replied
Hayes travel personnel are more like friends to my husband and I. They do everything for us and make our passage to the holiday we have chosen smooth and worry free. Just booked another Cruise on b... See more
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Staff at this shop chard Somerset are Very Professional carefully help us find what will be a trip off life time. Good holidays lots of choice so much better to have face-to-face chat with someb... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 Fore Street, TA20 1PP, Chard, United Kingdom
- 01460 298560
4.9
Excellent
442 reviews
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Very helpful and friendly service from…
Very helpful and friendly service from Michelle, she found everything we needed for a successful holiday
June 25, 2025
Reply from Hays Travel - Chard
Thankyou so much for your lovely review. It was nice to meet you both . I am glad I was able to assist you with plans. Welcome to our branch. Kind regards Michele
Reply from Hays Travel - Chard
Thank you for taking the time and trouble to review the customer service experience you received.
It was a pleasure to assist you with your travel arrangements. Please don't hesitate to ask me if you have any questions going forward. Kind regards, Sally
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our service. It was a pleasure to assist you both with your booking and I hope that you have an amazing time. Kind regards, Sally
Reply from Hays Travel - Chard
Thankyou for your review. it was a pleasure to be able to help you with your holiday plans. Kind regards Michele
Booking our holiday was easy
Booking our holiday was easy. We had an idea of where and when and was given a nice selection to choose from. Everything sorted out and completed in an hour. Very much looking forward to our trip abroad.
May 25, 2025
Reply from Hays Travel - Chard
Thank you so much for this lovely review! It was lovely to meet you and we hope you have a great holiday :)
Poppy had a lovely calm manner
Poppy had a lovely calm manner, answered all my questions and despite the fact that I could have paid £40 less per person on the internet I felt the customer service was so good that I booked in store. Very pleased with service provided.
May 8, 2025
Reply from Hays Travel - Chard
Thank you vey much for your kind review. It was a pleasure in assisting you with your holiday booking :)
My request for a booking was dealt with Efficieintly and in a businesslike manner
My request for a booking was dealt with efficiently and the Consultant looked for the best price for the booking
May 3, 2025
Reply from Hays Travel - Chard
Thank you for taking the time to review our service. It was a pleasure to assist you with your booking. I hope you have a very enjoyable trip. Kind regards Sally
Reply from Hays Travel - Chard
Thank you very much for your five star review. We value your continued custom and support very much. I hope you have a very enjoyable holiday. Kind regards, Sally
Great Company
Very friendly, helpful staff. Always go above and beyond to find the best holidays. Great sense of humour which we like.
April 22, 2025
Reply from Hays Travel - Chard
Thank you very much for taking the time and trouble to review our service. It was a pleasure to assist you again with your travel plans. Regards, Sally
MyThank you Sally !!My poMn entering Hayes Tracel in Chard I…
Upon entering Hayes Tracel in Chard I had no idea on where I wanted to holiday with my daughter .
The 2 ladies that greeted me were very friendly and welcoming .
Sally who helped over 3 visits listened to both myself and my daughter as to what we were looking for in our holiday .
Sally was very knowledgeable of different destinations in the world .
Above all Sally was most patient in helping me find the ideal holiday for myself and my daughter .
Sally went through numerous holidays and informed of the various excursions at that destination .
There was no pressure to book until we found our right holiday .
We have booked an all inclusive 7 night stay in Cyprus , where this suited both myself and my daughter
Thank you Sally
April 10, 2025
Reply from Hays Travel - Chard
Many thanks for your lovely five star review. I was very pleased to be able to find a holiday that suited you and your daughter and hope that you have a fabulous holiday. Kind regards, Sally
Friendly and efficient service
Friendly and efficient service, providing all the information we needed to make decisions about our travel plans.
April 7, 2025
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. It was a pleasure to assist you with your travel plans again. I hope you have a very enjoyable trip. Regards, Sally
Listening to what I needed
Michele understood what I wanted; and contacted me within 48 hours with a good deal.
March 27, 2025
Reply from Hays Travel - Chard
Thankyou for your kind review. I am glad I made that call to get you your amazing holiday. Best regards Michele
Cheery and helpful. Tabi was very welcoming and dealt with…
Tabi was very welcoming and dealt with my booking very efficiently. Thank you.
April 1, 2025
Reply from Hays Travel - Chard
Thank you very much for your kind review. It was a pleasure to assist with booking your holiday. Regards, Tabi.
Very informative
Very informative, answered all my questions and nothing too much trouble. Thank you Kelly.
March 30, 2025
Reply from Hays Travel - Chard
Thank you very much for taking the time and trouble to review our service. It was a pleasure to assist you with your forthcoming travel plans. Kind regards, Sally
Very helpful and knowledgeable staff
Sally quickly found the holiday that I was interested in booking and was able to answer any queries that I had.
She always is very helpful in a polite and friendly way.
March 20, 2025
Reply from Hays Travel - Chard
Thank you very much for your review of our service. It was a pleasure to assist you with your forthcoming holiday plans. I hope you have a fantastic time. Regards, Sally
helpful staff
March 21, 2025
Reply from Hays Travel - Chard
Thank you for taking the time and trouble to review our service. I hope that you have a very enjoyable holiday. Kind regards, Sally
Reply from Hays Travel - Chard
Thankyou very much for your amazing review. It was a pleasure to meet you both and assist you in booking your holiday. Best regards Michele
Reply from Hays Travel - Chard
Thankyou for your kind review. I am glad I was able to help you with your amazing holiday. Best regards Michele
Sally was very helpful as we where…
Sally was very helpful as we where quite indecisive and needed some good suggestions to help us narrow down our options.
March 12, 2025
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. I am pleased that I was able to find you a suitable holiday and hope that you have an amazing time. Kind regards, Sally
Very knowledgeable staff
March 12, 2025
Reply from Hays Travel - Chard
Many thanks for your five star review. I hope that you have a very enjoyable trip. Kind regards, Sally
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