Hays Travel - Chelmsford Reviews 

Leah was amazing, so helpful offered good advice and made booking my first cruise an easy experience

Excellent and friendly service, took all the hassle out of booking a cruise and also helped with all the other extras such as parking, travel insurance. Would highly recommend.

Visited Hays Travel knowing what I wanted and Michelle delivered.

Very helpful and patient to find us a great deal

Marney was so helpful done everything for us

Miss Julia Butler, at Chelmsford Hays Travel, just brilliant in sorting out my Cruise in Portugal next September 2027. She made me feel so relaxed and happy with her linking up with Birmingham office to get my friend and I able to get the best way of traveling.

no pressure ready to listen to your requirements, great staff. Ready to help all the way to the day of your holiday , will definately use again.

The staff were very helpfull and polite and patient helping us to go through all of the options to find a suitable holiday for me and my family

Always friendly and willing to help us, thanks Reece, for booking our holiday 🙂

Yeah our travel advisor was very helpful and efficient. Listening to what we required and doing her best to accommodate us. 👍👍

Nice easy booking experience

Victoria, our travel agent was extremely helpful and made our booking experience pleasant

We booked a city break at our local branch where we found the staff very helpful, friendly and gave us some good advice about our location and recommendations on hotels.
My only advice would be to order your currency online because we feel ripped off after being told as we booked our trip with hays we would get a better rate through them in store. After getting home I checked the exchange rates elsewhere and found out we paid £40 more and when I called the store I was told that the online rate is different to the store rate and after complaining I was told I would be met in the middle and get £21 refunded but still done for £20😡

Very helpful and patient

The young lady I dealt with in the office who was booking my holiday was very knowledgeable very kind and very down to earth she knew exactly what she was doing excellent work

Fantastic service, able to book the holiday we wanted with ease and best service. Payment easy and straightforward and all documents received as promised. Thank you so much for this. Plus am already popping spending money onto my Hays card to have my spending money reqdy for ease of payment when I get there.

We always use Hays in Chelmsford
Helpful knowledgeable friendly staff

The Asian lady in High Chelmer shopping centre Chelmsford selling the euro currency, really had me over charging me £3.99 for buy back which was not offered and not needed, and gave me yhe worst rate of 1. 05, also not explained at time of purchase. It wasnt till i left the shop i looked at the reciept to see what awful rate and deal i had been given without explaining to me. How many others are being conned like this. She must be on a great commission bonus in that shop. Its a shame as the holiday sales girls are first class, but now we are put off using this shop again due to the currency lady. I fid email and complain but heard nothing back at all which was dissapointing