Trinity that works in the Chelmsford office is amazing, she helped us last year with our cruise, she was so helpful we booked again this year with her, there wasn't anything she wouldn't do for us,... See more
Company replied
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Trinity that works in the Chelmsford office is amazing, she helped us last year with our cruise, she was so helpful we booked again this year with her, there wasn't anything she wouldn't do for us,... See more
Company replied
Marney was incredibly helpful over our 2 visits. We went in not really knowing where we wanted to go. Her excellent knowledge about the different locations resulted in us booking a holiday in Italy. N... See more
Company replied
Our experience was made great by Evita. It was mostly your travel consultant, EVITA. I had spoken to her three times prior to actually booking. A solo trip to Australia is completely out of my co... See more
Company replied
We always try to book with Hays. Excellent customer service and always so helpful and price match where possible. We booked another holiday yesterday through Chelmsford with Marney and Joanne. Both... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
19-20 High Chelmer, CM1 1XL, Chelmsford, United Kingdom
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Reece was very professional and went the extra mile to help me get the correct holiday for my requirements.

Reply from Hays Travel - Chelmsford
Evita was very helpful and patient with our needs.
She was able to give us information about the areas we were interested in which enabled us to make informed decisions.
Polite and respectful and friendly in equal measures.

Reply from Hays Travel - Chelmsford
Reece was brilliant, very patient with us and looked thoroughly into all aspects of what we wanted.
Overall he took all the work from our shoulders, making us feel much less stressed.
Very satisfied, thank you Reece 👏👏👏

Reply from Hays Travel - Chelmsford
I decided to fly from Cornwall to Stansted after visiting a friend. The young lady who helped me
navigate setting up an app on my old telephone
was so patient with me.
Unfortunately I did not take a note of her name.
Whenever I decide to book a holiday I will be certain
to use Hays Travel.

Reply from Hays Travel - Chelmsford
As always outstanding service from Hays. So helpful and efficient.

Reply from Hays Travel - Chelmsford
Made very welcome Julia was quite knowledgeable and we booked the holiday

Reply from Hays Travel - Chelmsford
I was made to feel very welcome and Rhys from the Chelmsford branch was very understanding and helpful when I run into some technical phone issues. Highly recommend this store

Reply from Hays Travel - Chelmsford
Hays Travel in High Chelmer is brilliant for booking any kind of holiday. Reece was amazing as always and never fails to find us the exact kind of holiday we are looking for. He is patient and thorough in what he does and does it well. Thanks so much Reece, we are so looking forward to our trip to Dubai.

Reply from Hays Travel - Chelmsford
We've been using Hays for the last 5 years now. They just make everything so easy, especially Julia at Chelmsford. We wouldn't go anywhere else!

Reply from Hays Travel - Chelmsford
Michelle at Hays travel Chelmsford was patient with our questions no matter how trivial and on a busy day with computer challenges was able to still get our holiday details and destinations promptly. Michelle was also as good as her word with personalised care communicating promptly by phone and email . Would highly recommend the staff at Hays travel Chelmsford and use them again

Reply from Hays Travel - Chelmsford
We didn’t have to spend hours sitting in the shop. We visited told them our requirements; Then a few days later we were contacted with exactly our requested holiday

Reply from Hays Travel - Chelmsford
Great help from Julie, in finding us just what we were looking for.
Always a good experience at Hays and all staff very friendly and helpful.

Reply from Hays Travel - Chelmsford
Jo has been really helpful and friendly in booking our trip to Australia.
We had a bit of a problem with some of our flights (Cathy Pacific informed me that my 4 business class flights were cancelled) but Jo immediately looked into it and sorted it out.
So very happy and we’ll definitely use Hays again for any big trips we do.

Reply from Hays Travel - Chelmsford
Great experience staff extremely helpful made it so easy .
Trinity was knowledgeable and very helpful.

Reply from Hays Travel - Chelmsford
Friendly helpful staff. Understood our requirements and was patient!

Reply from Hays Travel - Chelmsford
Trinity as always, was so helpful sorting out a holiday for the family. We took a long time deciding but she was very patient and talked us though our best options. She has done all the paperwork and will be checking us in, ensuring a stress free experience for us all.

Reply from Hays Travel - Chelmsford

Reply from Hays Travel - Chelmsford
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