Hays Travel - Chester Reviews 

As always good service explored all options very good

This is my 2nd Holiday booked with Hays.
The Staff are really helpful and go through everything about the booking process making sure you are happy with your holiday.
Very professional and very friendly.

quick response to enquiries and very helpful staff.

Staff are so helpful, and don't give up . They understand the needs that are required and do their utmost to get them.

Senen went above and beyond to help us book two holidays and insurance today.

She was very attentive, professional and comprehensive

Fantastic experience- Thank you so much

Geraint and Lynne

I'm Gordon not John, but my experience with Louis in Hays Travel was 1st class

Excellent service from Faye, very helpful and knowledgeable in helping me find a cruise. Would recommend and use Hays Travel again.

The booking process was very easy, the staff were very friendly, and made the whole experience brilliantly. 5 stars from us.

Lovely staff and very helpful, thank you

Excellent customer service from Brad and Ruby, made my booking effortless, highly recommend Hays travel Chester 😊

Visited Chester Hays travel recently Senen dealt with us again
Senen is always polite & professional & engages really well with her customers hence our return visit
You never feel rushed & she even she finds the time to engages in a social chat & never you never feel under pressure to purchase a holiday
Other team member are also customer focused even getting us a glass of water when they not involved in this specific transaction
Selen is a asset to Hays & Chester branch is an excellent ambassador for Hays

All the staff, were very friendly, knowledgeable and professional. They have travel experience and give good service. I will be happy to book with them again in the future.

Great service from Nicola at the Chester branch. Nothing too much trouble sorting our F1 Grand Prix at Monza this September.

Staff are always amazing. We have just booked a holiday with Nicola to Norway for next year, she put our minds at ease as she had been to the places that we are visiting and was knowledgeable about the area, Hays is always the first place we visit to book a holiday, already thinking about 2027!!!! Thanks again Nicola 👍

We have always used hays to book our annual holidays, Chester branch are always relaxed and happy to help us with our enquiries. Convenient as we live in chester.
Staff are friendly and helpful and in all thd holidays we have had they always recommend good places for us.

Nicola Roberts consistently delivers exceptional service, earning a five-star rating. My fiancée and I were undecided about our honeymoon destination, and Nicola provided invaluable assistance throughout the entire process. Her expertise and experience were evident from our initial consultation to the completion of our trip. We are incredibly grateful for her support and anticipate utilizing her services again in the near future.

Just booked our 5th holiday with Nicola at Chester Hays Travel and once again she went above and beyond to help us find a suitable holiday and all that goes with it. All the Chester staff are informative and helpful with holiday information but Nicola is special.

Welcoming arrival in the store with very friendly staff

Very good service, as all of my previous visits . Lovely pleasant staff.
Best Euro rates around are a bonus.

Nicola was amazing, giving us the right amount of attention without the pushy sales behaviour.
Great knowledge, understanding what we like and more importantly what we do not. Recommended 100%