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Hays Travel - Chorley Reviews 

674
•
TrustScore 5 out of 5

4.9

Travel Agency
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38 Chapel Street, PR7 1BW Chorley, GB

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01257698034

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Rated 5 out of 5 stars

We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily... See more

Rated 5 out of 5 stars

Excellent. Travel Consultant Carrie listened to our requirements and repeated them spot on, presumably to make sure she understood exactly what we wanted. Researched a number of options to find the b... See more

Company replied

Rated 5 out of 5 stars

A great welcome from Carrie, remembers us and our likes from previous visits, got us booked on a cruise super quick, made sure we knew exactly what we were buying, tried her hardest to find further in... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful. Carrie was so helpful and went above and beyond. Also thanks to Paul who booked our seats. Definitely use Hays again

Company replied

Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.

Contact info

  • 38 Chapel Street, PR7 1BW, Chorley, United Kingdom

  • 01257698034

4.9

Excellent

TrustScore 5 out of 5

674 reviews

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4.9

All reviews

(674)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

City break - Lauren & Lily

We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily booked the trip efficiently and professionally for us. Additionally she gave us some really useful tips and suggestions about the Airport & City. Both Lauren and Lily are a credit to the Company.

August 22, 2026
Rated 5 out of 5 stars

Jade was excellent

Jade was excellent, helpful with her first hand knowledge and very professional

August 19, 2026
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Reply from Hays Travel - Chorley

Thanks for your kind feedback and booking your holiday with me - Jade

Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful. Carrie was so helpful and went above and beyond. Also thanks to Paul who booked our seats. Definitely use Hays again

August 19, 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thanks so much for your kind feedback and booking this wonderful holiday with me - Carrie

Rated 5 out of 5 stars

Made booking our holiday very easy

Made booking our holiday very easy, carrie was very helpful and a lovely lady.

August 11, 2026
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Reply from Hays Travel - Chorley

Thanks for your kind feedback and booking your holiday with me -Carrie

Rated 5 out of 5 stars

Excellent Service

It is always like a very personal service when in the chorley branch of Hayes. Nothing is to much trouble and a solution is always found

August 16, 2026
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Reply from Hays Travel - Chorley

Thanks so much for your kind feedback and booking another wonderful cruise with me - Carrie

Rated 5 out of 5 stars

We saw an advert for a 3 week holiday…

We saw an advert for a 3 week holiday to Thailand
We went in an booked it there and then
With the lady called Cassie I think
She was very helpful and lovely

August 14, 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thanks for your kind feedback and it was my pleasure booking your holiday - Carrie

Rated 5 out of 5 stars

Staff customer service excellent

Staff customer service excellent. Knew exactly what we wanted, completed our booking transaction smoothly and quickly, also at a great price.
Would highly recommend.

August 13, 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thanks for your kind feedback and booking your holiday with me - Carrie

Rated 5 out of 5 stars

Staff are always helpful but Jade was…

Staff are always helpful but Jade was even more so, and took the time to find the right hotel, flights and price for my short trip to Benidorm.

August 7, 2026
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Reply from Hays Travel - Chorley

Thanks so much for kind feedback and booking your holiday with me - Jade

Rated 5 out of 5 stars

We book most of our holidays with our…

We book most of our holidays with our local Hays Travel Chorley we get excellent service and advise by Carrie and her team.

August 4, 2026
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Reply from Hays Travel - Chorley

Thanks for your kind feedback and booking another wonderful holiday with me, I do appreciate it - Carrie

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