We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily... See more
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Excellent. Travel Consultant Carrie listened to our requirements and repeated them spot on, presumably to make sure she understood exactly what we wanted. Researched a number of options to find the b... See more
Company replied
A great welcome from Carrie, remembers us and our likes from previous visits, got us booked on a cruise super quick, made sure we knew exactly what we were buying, tried her hardest to find further in... See more
Company replied
Absolutely wonderful. Carrie was so helpful and went above and beyond. Also thanks to Paul who booked our seats. Definitely use Hays again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38 Chapel Street, PR7 1BW, Chorley, United Kingdom
- 01257698034
4.9
Excellent
674 reviews
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Very helpful and provided us with…Better than others
Very helpful and provided us with exactly what we wanted
July 17, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking your with me - Jade
Reply from Hays Travel - Chorley
thanks for booking your holiday with me - Lauren
Good service
Carrie was friendly, helpful and efficient.
She not only sorted our holiday, but gave us information that will enhance our city break experience.
Thank you.
July 22, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking another holiday with me, I do appreciate it - Carrie
Hayes travel chorley ,fantastic.
Hayes travel chorley ,fantastic staff ,jade booked our holiday very helpful explained everything ,good advice ,Lauren helped and explained about the travel cards ,help me download the app all lovely friendly staff ,first time booking with hayes but definitely book again with them.
July 18, 2026
Reply from Hays Travel - Chorley
Thanks so much for you kind feedback, it was my pleasure booking your holiday - Jade
Jade
Jade, no more no less. Jade was very friendly & efficient. Went to look into a holiday in the window, but didn't like the carrier. While I was talking to the wife for about 30 seconds, Jade found a holiday same resort same hotel a little cheaper. We booked it and added 4 additional days. Even though I live in a town with a Heys travel in it, I am thinking I will drive the 70 mile round trip to see Jade. 10/10
July 16, 2026
Reply from Hays Travel - Chorley
Thanks so much for you kind feedback, it was my pleasure booking your holiday - Jade
We saw advertisement in window for…
We saw advertisement in window for Egypt. So we went inside, to inquire. The lady (Jade) that served us was polite, and very helpful.
July 10, 2026
Reply from Hays Travel - Chorley
Thanks for you kind feedback and booking your holiday with me - Jade
Carrie book holiday for me always has a…
Carrie book holiday for me always has a smile 😃
July 16, 2026
Reply from Hays Travel - Chorley
Thanks so much for you kind feedback Susan, it was my pleasure as always, booking another wonderful holiday for you - Carrie
Very helpful found the holiday…
Very helpful found the holiday destination what we wanted the time of flights that suited us best definitely recommend hays travel very helpful staff I’m
July 8, 2026
Reply from Hays Travel - Chorley
Thanks for you kind feedback and booking your holiday with me - Jade
Happy Customer
Very thorough giving me all the relative information in a competent and professional manner.
July 8, 2026
Reply from Hays Travel - Chorley
Thanks for you kind feedback and booking your holiday with me - Jade
Excellent advice about the cruise we…
Excellent advice about the cruise we were interested in.Help offered in downloading apps and checking in online.
June 19, 2026
Reply from Hays Travel - Chorley
Thanks for you kind feedback and booking your cruise with me - Jade
Easy to book with
June 28, 2026
Reply from Hays Travel - Chorley
Thanks for you feedback and booking your holiday with me - Lauren
Reply from Hays Travel - Chorley
Thank you for your kind feedback and booking your holiday with me - Lily
Good to deal with and they understand…
Good to deal with and they understand my requirements
Carrie has been fantastic on both bookings and will definitely be booking with them again
June 9, 2026
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and booking your holiday with me - Carrie
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback - Lauren
Friendly and helpful service
We were made welcome and although we had no real idea where or what we wanted in a holiday, the agent, Lily, was very helpful and patient. She helped us arrange one overseas holiday and one UK excursion. Very good service.
July 1, 2026
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and booking your holiday with me - Lily
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and booking your holiday with me - Carrie
Always book our holidays with hays but…
Always book our holidays with hays but not been to chorley store before as usual staff always helpful and friendly jade who served me was lovely spent time looking for good deal and so friendly
July 1, 2026
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and booking your holiday with me - Jade
Staff are always friendly and heloful
Staff are always friendly and heloful. Just booked another off my bucket list. Lauren went out of her way to make sure it was exactly what we wanted.
June 29, 2026
Reply from Hays Travel - Chorley
Thanks for your kind feedback and booking another holiday with us, so glad we got you something booked! Have a lovely time in Costa Rica! - Lauren
The service was first class
The service were provided was first class, not just one staff member but all, nothing was to much trouble and we were guided through the service required with lots of smiles and patience, keep up the good work.
June 21, 2026
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and booking your holiday with me - Jade
Lauren immediately ticked every box for…
Lauren immediately ticked every box for us including the price. What more could you ask for?
Another great experience at Hays Travel Chorley.
Thank you again
June 28, 2026
Reply from Hays Travel - Chorley
Thank you so much for you review and booking your holiday with me, i hope you have a lovely time in Gdansk :) - Lauren
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