As always we always rely to deal with Cheryl and she didn't let us down. We told her what we wanted, including flying from Bournemouth, and in no time she had brought up options. Between us we wer... See more
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See what reviewers are saying
Megan, is always helpful and informative when we call at the shop.The other members of the team also make you welcome. A pleasure to book a holiday with. Nice clean shop.
Company replied
What was achieved in 45 minutes with Denise had taken upwards of 5hrs on line trying to book direct with P & O and with no success. Denise was patient and understanding of all our needs and was able... See more
Company replied
Kayla was absolutely lovely. We were undecided about where we wanted to go as we had 2 different destinations in mind. Kayla looked up both destinations for us and found us a beautiful hotel in St Luc... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Saxon Square, BH23 1AQ, Christchurch, United Kingdom
- 01202 473663
4.9
Excellent
846 reviews
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Megan was knowledgeable
Megan was patient knowledgeable and friendly, we had no idea where exactly we wanted to go, she offered many choices and guided us. I suppose the most important attribute she had was knowledge about the resorts
February 19, 2026
Reply from Hays Travel - Christchurch
We appreciate your kind words. It's wonderful to hear that our team member's patience, knowledge, and friendly guidance helped you find the perfect resort!
Hays travel in Christchurch are always…
Hays travel in Christchurch are always very helpful,we are looked after by Megan Turner and she is always extremely helpful and friendly and makes sure we get the best deals available and is always willing to go that extra mile to help.
February 19, 2026
Reply from Hays Travel - Christchurch
We're happy to hear that you find the team in Christchurch helpful. It's great to know that you feel well-cared for and that their efforts are appreciated!
Good experience The young girl that helped us with our…
The young girl that helped us with our booking was just great and helpful.
February 17, 2026
Reply from Hays Travel - Christchurch
We appreciate you sharing your feedback. We are so happy to hear that you found our service great and helpful for your booking!
Reply from Hays Travel - Christchurch
We're glad our assistance has been helpful to you, and we appreciate your positive feedback. We will look forward to assisting you in the future!
Reply from Hays Travel - Christchurch
We're happy to hear that your requests were fulfilled. We appreciate your positive feedback and are grateful for your time!
Always very friendly and helpful
Always very friendly and helpful, quick to respond and quick to book!
February 13, 2026
Reply from Hays Travel - Christchurch
Lesley-anne Randell-turner,
We appreciate that you find us friendly and efficient. It is great to know you are always happy with our quick service and responses.
Hays Travel
Reply from Hays Travel - Christchurch
D J Pateman,
We appreciate you taking time to share your experience, and we are so glad you found our service to be good and nice.
Hays Travel
Hassle free experience
Took away the hassle of trying to ensure the online enquiry was correct! All completed in 30 minutes
February 10, 2026
Reply from Hays Travel - Christchurch
Thomas,
We're happy to hear that our service helped streamline your enquiry process! Thank you for your positive feedback; we appreciate your time.
Hays Travel
Time for another sunny experience
As usual we had amazing help with booking our holiday. Cheryl spent a lot of time with us looking at various destinations in order to find something we are both going to enjoy.
Thank you yet again.
February 8, 2026
Reply from Hays Travel - Christchurch
Thank you so much for your lovely feedback:-) We’re delighted to hear you had another sunny experience with us. Cheryl will be thrilled to know her time and care in exploring different destinations helped you find the perfect holiday to enjoy together. We really appreciate your continued trust and look forward to helping you plan your next adventure.
Very happy with the way my enquiry and…
Very happy with the way my enquiry and the resulting booking was handled by Kayla
February 8, 2026
Reply from Hays Travel - Christchurch
Thank you for taking the time to share your feedback :-) . We’ll be sure to pass your kind words on to Kayla—she’ll be thrilled to hear them.
Reply from Hays Travel - Christchurch
Ms R Hope,
We're so happy to hear that we could be extra helpful. Thank you for your brilliant feedback!
Hays Travel
Everything very good
January 29, 2026
Reply from Hays Travel - Christchurch
Thank you for taking the time to provide such kind feedback - we really appreciate this! We will look forward to assisting you in the future :)
Helping us get perefect holiday
Very personable service backed up by good strong knowledge. As soon as entered shop we felt very well looked after and in good hands. We were asking about a cruises having never done such a holiday before but Megan guided us through the process and gave us good options followed up with calls later on to confirm. Very eficient and friendly service.
February 2, 2026
Reply from Hays Travel - Christchurch
We appreciate you sharing your experience. We're happy to hear that you felt well looked after and guided through the cruise booking process. Thank you for your positive feedback regarding our efficient and friendly service! :)
The staff at Hays Christchurch are all…
The staff at Hays Christchurch are all brilliant. Nothing is too much trouble. I have booked through them a lot
And feel confident everytime I book.
January 25, 2026
Reply from Hays Travel - Christchurch
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you feel confident when booking with us
Extremely helpful and knowledgeable
Diane was extremely helpful and knowledgeable, booking was made easy and we are excited for our holiday
January 24, 2026
Reply from Hays Travel - Christchurch
“Thank you for your lovely review! We’re so pleased to hear the booking process easy and that you’re excited for your holiday. Wishing you a fantastic trip!”
Reply from Hays Travel - Christchurch
Thank you for taking the time to provide such kind feedback - we really appreciate this! We will look forward to assisting you in the future :)
Professional service with a competent…
Professional service with a competent young lady, Kayla Barton handled our holiday with kindness and efficiency, another one to look forward to.
January 28, 2026
Reply from Hays Travel - Christchurch
We appreciate you sharing your experience! We're happy to hear that you received professional and kind service while booking your holiday. We hope you enjoy it!
Helpful and friendly
January 14, 2026
Reply from Hays Travel - Christchurch
Thank you for taking the time to provide such a kind review. We shall pass this on and look forward to assisting you in the future :)
All of my queries fully answered and…
All of my queries fully answered and excellent experience in the Christchurch branch from Kayla.
January 20, 2026
Reply from Hays Travel - Christchurch
We appreciate you sharing your experience in the Christchurch branch. We're so happy that all your queries were fully answered.
Denise was very knowledgeable and…
Denise was very knowledgeable and helpful.
All our questions answered.
Seems a very efficient company to deal with.
January 25, 2026
Reply from Hays Travel - Christchurch
Thank you for your kind feedback :-) We’re delighted to hear that Denise was so knowledgeable and helpful, and that all your questions were answered. We appreciate your comments and look forward to assisting you again in the future.
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