Very happy with the assistance from Janine when our river cruise was cancelled and she found us another holiday for the days we had planned to be away. Enjoying it very much now. 😊
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See what reviewers are saying
Really lovely staff all the girls but Faye had booked two holidays within the last eight weeks for us she's very patient.
Company replied
We book most of our holidays with you at the Cleckheaton branch. We know most of the staff who are very helpful and friendly. They always find what we are looking for and have recommended some g... See more
Company replied
We always book with Hays travel. We are pensioners and appreciate the patience of the staff. They are always very helpfull and sort everything under one roof, especially when my husband messes up his... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Bradford Road, BD19 5AG, Cleckheaton, United Kingdom
- 01274965964
4.8
Excellent
455 reviews
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Jannnine at Cleckheaton branch was…
Jannnine at Cleckheaton branch was extremely helpful and very patient to help me plan our perfect holiday from flights, resort selection to the accommodation. Throughout she was friendly, professional and genuinely wanting to help me.
August 20, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you again soon :)
Great help with finding alternative when our booking was cancelled
Very happy with the assistance from Janine when our river cruise was cancelled and she found us another holiday for the days we had planned to be away. Enjoying it very much now. 😊
August 13, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again son :)
Wonderful Staff
Really lovely staff all the girls but Faye had booked two holidays within the last eight weeks for us she's very patient.
August 20, 2026
Reply from Hays Travel - Cleckheaton
Thankyou so much for kind review
Always a fantastic experience at hays…
Always a fantastic experience at hays travel cleckheaton x amazing staff knowledgeable and friendly x
August 18, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon :)
First time booking with Hays Travel
First time booking with Hays Travel , found Claire to be nice and welcoming . We knew where we wanted to go on our holiday , but were still impressed by how quickly it was done ! Didn’t have to worry about the car park !! Claire went through everything with us and explained things clearly .
August 14, 2026
Reply from Hays Travel - Cleckheaton
Thankyou so much for your lovely feedback hope to see you again soon.
Hays travel cleckheaton
Friendly ,caring and understanding my…
Friendly ,caring and understanding my requirements
August 6, 2026
Reply from Hays Travel - Cleckheaton
Mr Greenwood,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be friendly, caring, and understanding of your needs. Your kind words are greatly appreciated.
It was a pleasure to meet you both and I hope you have an amazing holiday. Janine
Kind Regards
Hays Travel Hastings
Excellent service
Excellent service
Faye and Sylvia were great in helping plan our trip to Japan
Couldn’t be happier with service and knowledge
👍
July 30, 2026
Reply from Hays Travel - Cleckheaton
David Cheetham,
Thank you so much for your wonderful feedback! We are so pleased to hear that Faye and Sylvia were great in helping you plan your trip to Japan. We appreciate your kind words about their service and knowledge.
Kind Regards
Hays Travel
Excellent service
Excellent service, booked a few holidays through them and always been great.
July 30, 2026
Reply from Hays Travel - Cleckheaton
Thankyou so much for your kind review
Reply from Hays Travel - Cleckheaton
Thankyou for your kind review
Polite friendly and patient staff
July 22, 2026
Reply from Hays Travel - Cleckheaton
customer,
Thank you for taking the time to leave such a lovely review. We are so pleased to hear that our team was polite, friendly, and patient.
Kind Regards
Hays Travel WhiteRose
We book most of our holidays with you…
We book most of our holidays with you at the Cleckheaton branch.
We know most of the staff who are very helpful and friendly.
They always find what we are looking for and have recommended some great holidays we have had and would not normally have chosen.
Entirely satisfied with their service.
July 25, 2026
Reply from Hays Travel - Cleckheaton
Thank you so much for your kind review
We always recieve the best advise from…
We always recieve the best advise from the staff at our Hays Travel cleckheaton they are always cheerful.
July 16, 2026
Reply from Hays Travel - Cleckheaton
Thankyou so much for your kind review
Sylvia is really friendly and gave me…
Sylvia is really friendly and gave me great advice on the booking, she’s such a lovely person with a fantastic personality, enjoyed the experience
July 18, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon :)
Reply from Hays Travel - Cleckheaton
thank you so much for your kind review
Always a great experience thanks to the…
Always a great experience thanks to the amazing people who work there
July 15, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon!
Really helpful,didn’t feel rushed and…
Really helpful,didn’t feel rushed and everything was explained really well Service was 100% as was the booking process
July 12, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon!
Hays Cleckheaton booking experience
Clare was very friendly from the start. New exactly what we wanted as previous customers had requested the same holiday earlier in the week. I had a query later in the day and she rang back with exactly what I needed to know
July 5, 2026
Reply from Hays Travel - Cleckheaton
Thank you so much for your kind review, we really do appreciate them
Really helpful friendly service
Really helpful friendly service. Love booking holidays with them
July 1, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you again soon! :)
Pensioners who travel
We always book with Hays travel. We are pensioners and appreciate the patience of the staff. They are always very helpfull and sort everything under one roof, especially when my husband messes up his password for the hays travel card on a few occasions THANKYOU
June 30, 2026
Reply from Hays Travel - Cleckheaton
Haha! Thank you for your kind review! We look forward to seeing you again soon
Reply from Hays Travel - Cleckheaton
thankyou so much for your lovely review
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