We always book with Hays travel. We are pensioners and appreciate the patience of the staff. They are always very helpfull and sort everything under one roof, especially when my husband messes up his... See more
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Called in to Hays in Cleckheaton to book a holiday for the upcoming school summer holiday. I spoke with Claire who after taking my requirements got to work really quickly in finding suitable des... See more
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Great experience booking holiday. All ladies in Cleckheaton are great, very friendly and patient with my daughter who was very excited. Mia who I believe is a new starter is very professional and has... See more
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Our experience was excellent from walking through the door where we were greeted by one of your colleges called Sylvia we didn't have any clue where we wanted to go as long as it was warm in Novembe... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Bradford Road, BD19 5AG, Cleckheaton, United Kingdom
- 01274965964
4.8
Excellent
436 reviews
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Really helpful friendly service
Really helpful friendly service. Love booking holidays with them
July 1, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you again soon! :)
Pensioners who travel
We always book with Hays travel. We are pensioners and appreciate the patience of the staff. They are always very helpfull and sort everything under one roof, especially when my husband messes up his password for the hays travel card on a few occasions THANKYOU
June 30, 2026
Reply from Hays Travel - Cleckheaton
Haha! Thank you for your kind review! We look forward to seeing you again soon
Reply from Hays Travel - Cleckheaton
thankyou so much for your lovely review
Friendly and really straight forward
Called in to Hays in Cleckheaton to book a holiday for the upcoming school summer holiday.
I spoke with Claire who after taking my requirements got to work really quickly in finding suitable destinations. She was great.
I was in and booked in 45mins, simple, hassle free.
June 27, 2026
Reply from Hays Travel - Cleckheaton
Thank you so much for your lovely review
Reply from Hays Travel - Cleckheaton
Thank you for your kind reply, we look forward to seeing you again soon!
Reply from Hays Travel - Cleckheaton
Thankyou you for your lovely feed back .
Hays travel cleckheaton
Great friendly staff
Great friendly staff, always ready to help, and a good laugh every visit 👌
June 13, 2026
Reply from Hays Travel - Cleckheaton
Thank you so much for your lovely review x
Such a positive experience
Such a positive experience. Such a friendly welcoming atmosphere and great staff. Everyone was so friendly and helpful. I definitely recommend the store and their staff to make your holiday booking.
June 12, 2026
Reply from Hays Travel - Cleckheaton
Thankyou so much for your lovely review, we really appreciate your feedback.
the lady that took my booking was very…
the lady that took my booking was very helpful and friendly
June 11, 2026
Reply from Hays Travel - Cleckheaton
Good afternoon Pauline,
We appreciate your kind words! We are delighted to hear you had a positive experience with us.
Kind Regards
Hays Travel
Reply from Hays Travel - Cleckheaton
Thank you so much for your lovely review
Reply from Hays Travel - Cleckheaton
Tracy,
Thanks for your kind words! We're glad you enjoyed your experience with us.
Kind Regards
Hays Travel
Holiday booked 😊
Clare was really friendly and helpful and nothing was too much for her.
June 3, 2026
Reply from Hays Travel - Cleckheaton
Thankyou so much for your lovely feedback hope to see you soon.
Hays travel cleckheaton
the lady janine was really helpful…
the lady janine was really helpful explained everything to us really polite and made our visit very easy
May 30, 2026
Reply from Hays Travel - Cleckheaton
Thankyou for your kind review
Great service
Claire booked my holiday to futurventura. Was very straight forward and claire was a great help and reassured me with my booking .
May 28, 2026
Reply from Hays Travel - Cleckheaton
Thankyou so much for your lovely feedback.
Hays Cleckheaton.
Staff really helpful cannot do enough…
Staff really helpful cannot do enough to make sure your holiday is all you expect
May 26, 2026
Reply from Hays Travel - Cleckheaton
Thankyou for your lovely feedback
Sylvia.
Hays travel cleckheaton
Great experience arranging travel
The Lady we spoke to very knowledgeable and polite.
Arranged our travel to Crete.
May 21, 2026
Reply from Hays Travel - Cleckheaton
thankyou for your lovely feed back,
Hays travel
Reply from Hays Travel - Cleckheaton
Jayne brandwood,
We truly appreciate your kind words.
Kind Regards
Hays Travel
I go in to book a holiday the whole…
I go in to book a holiday the whole time I feel rushed and she didn’t really look through hotels she looked at 3 which I didn’t really find helpful anyways I book the holiday which was very expensive for 3 nights it was extortionate I leave everything booked and later I get a call saying I can’t book because of my age which is fine I understand but they then said I won’t get my deposit back when you guys should know the age limitations, I got annoyed because 1. I can’t book my holiday 2 I have just lost 60£ so I ask her to try get my deposit back anyways I am getting my deposit back but the whole process was rubbish
May 24, 2026
Reply from Hays Travel - Cleckheaton
Anonymous,
We are truly sorry to hear about the difficulties you experienced with your booking. We appreciate you bringing these concerns to our attention. We are reviewing our internal processes to prevent similar situations in the future.
Kind Regards
Hays Travel
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