Very happy with the assistance from Janine when our river cruise was cancelled and she found us another holiday for the days we had planned to be away. Enjoying it very much now. 😊
Company replied
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See what reviewers are saying
Really lovely staff all the girls but Faye had booked two holidays within the last eight weeks for us she's very patient.
Company replied
We book most of our holidays with you at the Cleckheaton branch. We know most of the staff who are very helpful and friendly. They always find what we are looking for and have recommended some g... See more
Company replied
We always book with Hays travel. We are pensioners and appreciate the patience of the staff. They are always very helpfull and sort everything under one roof, especially when my husband messes up his... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Bradford Road, BD19 5AG, Cleckheaton, United Kingdom
- 01274965964
4.8
Excellent
455 reviews
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Usual great service
Use Hays Travel all the time so as usual we received the best service.
April 30, 2026
Reply from Hays Travel - Cleckheaton
Thank you or your booking and kind review, we look forward to seeing you again soon :)
The staff were well informed and the…
The staff were well informed and the process was very easy
April 30, 2026
Reply from Hays Travel - Cleckheaton
thank you for such kind words, we hope to see you again soon :)
Reply from Hays Travel - Cleckheaton
Thankyou so much for your review. So glad you have had a good experience with us.
Faye and Silvia always look after us…
Faye and Silvia always look after us very well all staff give a warm welcome
April 30, 2026
Reply from Hays Travel - Cleckheaton
Thankyou so much for your lovely feedback.
hope to see you soon.
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you again soon! :)
Faye at Cleckheaton is fabulous
Faye at Cleckheaton is fabulous! Superb experience, would highly recommend! will certainly be going again!
April 29, 2026
Reply from Hays Travel - Cleckheaton
Thank you for booking with us and thank you for your kind review! We look forward to seeing you again soon! :)
I got a young girl called faye in the…
I got a young girl called faye in the cleckheaton branch what a lovely person she was very efficient looked at all prices until we got the best results has this is going to be my first solo travel
April 18, 2026
Reply from Hays Travel - Cleckheaton
Thak you for your booking with us and thank you for kind review, we look forward to seeing you again soon! :)
Patient and helpful
Sylvia was very good very helpful tool time to listen and help us pick out a destination very happy with the service recieved
April 22, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review!
Started with me just messaging for some…
Started with me just messaging for some availability, Mia contacted me and asked my requirements, she got me several different quotes and destinations to whitch i booked one on Saturday with Claire. Every step was clear and very professional great team at Cleakheaton.
April 19, 2026
Reply from Hays Travel - Cleckheaton
thank you for your kind review!
mia(travel agent)
overall great service with our booking, quick an easy made the experience with mia travel agent very good
April 12, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kine review, we look forward to seeing you again soon!
Very good experience
Very good experience. Mia was extremely helpful and very professional
Our travel documents were photocopied for us at the time of booking and Mia gave us some helpful advice. We were not rushed into a booking. All in all we found the experience simple and easy.
April 19, 2026
Reply from Hays Travel - Cleckheaton
Thank you for you kind review!
Holiday booked quickly& easily & Mia…
Holiday booked quickly& easily & Mia even added both the hays
& jet2 app onto my phone!
April 12, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon!
We were welcomed by all the staff in…
We were welcomed by all the staff in the Cleckheaton branch. Faye made our booking making sure it was everything that we needed.
April 12, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you again soon!
Staff always friendly
Staff always friendly. Always happy and smiling and a pleasure to deal with.
April 8, 2026
Reply from Hays Travel - Cleckheaton
Thank you!
Best travel agents !
We knew what we wanted and Mia helped us sort it out ! She was friendly and efficient as always. Nothing is ever too much trouble for any of the staff.
April 5, 2026
Reply from Hays Travel - Cleckheaton
Thank you for you kind review! We look forward to seeing you again soon! :)
Reply from Hays Travel - Cleckheaton
Thank you for your kind review we look forward to seeing you again soon :)
I've booked about 15 holidays here in…
I've booked about 15 holidays here in the last 3 year's great service excellent staff 100% book here
March 29, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your recent booking and kind review, we look forward to seeing you again soon! :)
Great staff always very helpful and…
Great staff always very helpful and friendly.
Mia was very helpful. She is a credit to the shop.
March 21, 2026
Reply from Hays Travel - Cleckheaton
thank you so much for your kind words, we hope to see you again soon! :)
Brilliant the girls in Cleckheaton shop…
Brilliant the girls in Cleckheaton shop are very helpful
March 17, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon :)
Reply from Hays Travel - Cleckheaton
thank you for your kind words we hope to see you again :)
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