Very happy with the assistance from Janine when our river cruise was cancelled and she found us another holiday for the days we had planned to be away. Enjoying it very much now. 😊
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See what reviewers are saying
Really lovely staff all the girls but Faye had booked two holidays within the last eight weeks for us she's very patient.
Company replied
We book most of our holidays with you at the Cleckheaton branch. We know most of the staff who are very helpful and friendly. They always find what we are looking for and have recommended some g... See more
Company replied
We always book with Hays travel. We are pensioners and appreciate the patience of the staff. They are always very helpfull and sort everything under one roof, especially when my husband messes up his... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Bradford Road, BD19 5AG, Cleckheaton, United Kingdom
- 01274965964
4.8
Excellent
455 reviews
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Great customer service.
We were very happy with the service when we called into the store. Mia was very helpful, friendly and answered all of our questions.
March 15, 2026
Reply from Hays Travel - Cleckheaton
thank you so much for your kind words, we hope you enjoy Ibiza!
Mia :)
Great service as always
Booked a second holiday, this one for next year. I spoke with Sylvia in the Cleckheaton shop. Once again excellent service, everything explained clearly ensuring the holiday I was booking was perfect for me. Thank you Sylvia.
March 5, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon! :)
very friendly staff Sylwia
very friendly staff Sylwia , patient , priced well, efficient
February 22, 2026
Reply from Hays Travel - Cleckheaton
Thank you! We look forward to seeing you again soon
The staff at hays Cleckheaton were very helpful but also the atmosphere was very cheerful
The staff at
March 1, 2026
Reply from Hays Travel - Cleckheaton
We are so glad you enjoyed your time with us! Have a lovely holiday!
Hays Travel Cleckheaton
The travel consultant was very welcoming…
The travel consultant was very welcoming and charmimg. She explained everything in a nice manner. We felt looked after.
February 28, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon! :)
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we are glad you had a good experience with us!
Hays Travel Cleckheaton
Reply from Hays Travel - Cleckheaton
Thank you for your kind review!
Have a fabulous time and we can't wait to hear your stories!
Hays Travel Cleckheaton
Reply from Hays Travel - Cleckheaton
We appreciate your kind words and are so glad that you had a positive experience with our team member Claire!
Claire really enjoyed her time with you!
Hays Travel
left details with Mia and Faye for our…
left details with Mia and Faye for our trip . Both looked after us and were able to find exactly what we wanted for a great price . Used Hayes for several holidays now and nothing is too much trouble .
February 22, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind reply, we look forward to seeing you again soon :)
Very helpful staff
February 20, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review!
Hays Travel Cleckheaton
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to hearing about your fabulous trip!
Hays Travel Cleckheaton
Very welcoming from when we walked in
Very welcoming from when we walked in, and helpful in making our decision for our holiday, we had Poppy to assist us and she was very friendly and professional and did a great job in booking our holiday. We usually book online but will be using Hays in future.
February 11, 2026
Reply from Hays Travel - Cleckheaton
We are so happy to hear that you felt welcomed and that we were helpful in planning your holiday. We appreciate your kind words and look forward to seeing you again!
The Girls @ Hays Travel Cleckheaton :)
Very patient and knowledgeable advisor…
Very patient and knowledgeable advisor I hope the holiday lives up to the sales patter
January 30, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review :)
Has mentioned earlier
Has mentioned earlier. Very patient staff Fay & all the girls are excellent. Always leave with something we are looking for.
January 31, 2026
Reply from Hays Travel - Cleckheaton
thank you for your kind review, we look forward to seeing you again soon :)
So easy dealing with Faye ,she was very…
So easy dealing with Faye ,she was very thorough in showing us everything.
January 19, 2026
Reply from Hays Travel - Cleckheaton
We're so glad dealing with Faye was easy for you, and that she made you're experience great! Thank you.
Hays Travel
Helpful Hays staff
I was not sure of where I wanted to go.. but I wanted somewhere sunny in Jan or Feb this year. I wrote down a shortlist of destinations: Malta, southern Spain, etc. Your kind and experienced lady Sylvia helped me choose a good 7-day break in Gozo staying at a quality hotel.
January 17, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind words, we hope to see you again soon :)
Cruise booking
Very helpful and knowledgeable manager in the shop helped us choose everything we needed for rhe cruise...
January 24, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you soon! :)
Hays Travel Cleckheaton Brilliant !
Faye put us at ease & was very helpful and informative about the holiday & the area we are travelling to. The booking of the holiday was easy. Thankyou
January 19, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you soon :)
Helpful and friendly with good advice
January 12, 2026
Reply from Hays Travel - Cleckheaton
Lesley D,
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our team helpful and friendly.
Hays Travel
Because you have took two payments from…
Because you have took two payments from my bank account
January 12, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your review. I do appologise for the issue taking the payments, we did manage to get this corrected in branch but I do understand the inconvenience of this as discussed in store.
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