Very happy with the assistance from Janine when our river cruise was cancelled and she found us another holiday for the days we had planned to be away. Enjoying it very much now. 😊
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See what reviewers are saying
Really lovely staff all the girls but Faye had booked two holidays within the last eight weeks for us she's very patient.
Company replied
We book most of our holidays with you at the Cleckheaton branch. We know most of the staff who are very helpful and friendly. They always find what we are looking for and have recommended some g... See more
Company replied
We always book with Hays travel. We are pensioners and appreciate the patience of the staff. They are always very helpfull and sort everything under one roof, especially when my husband messes up his... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Bradford Road, BD19 5AG, Cleckheaton, United Kingdom
- 01274965964
4.8
Excellent
455 reviews
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Reply from Hays Travel - Cleckheaton
Thank you fro your kind review, we look forward to seeing you again soon! :)
Our booking went extremely well
Our booking went extremely well. All the help and advice given .
January 18, 2026
Reply from Hays Travel - Cleckheaton
We appreciate your fantastic review and are so glad that our assistance and recommendations were helpful for your booking. Thank you for coming back to see us!
Hays Travel
Luvly girls can’t do enough for u to…
Luvly girls can’t do enough for u to find your holiday that u want xx
January 15, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon!
Brilliant service welcoming friendly…
Brilliant service welcoming friendly make you feel comfortable and go beyond to find what you want
January 7, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind words, we hope to see you again soon - hays cleck :)
The girls were very helpful getting …
The girls were very helpful getting us the holiday we wanted
January 14, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind words, we hope to see you again soon:)
Cleckheaton may be a small town, but the team are excellent and work well together to get you the holiday you are looking for.
Staff, store atmosphere, friendly helpful and relaxing.
We have been using the shop in Cleckheaton for 4 years and have had excellent assistance from all the staff in particular Sylvia who has managed our bookings with a great deal of care and professionalism.
January 11, 2026
Reply from Hays Travel - Cleckheaton
We appreciate your kind words regarding our team and the atmosphere of our Cleckheaton shop. We're happy to hear that you've consistently received excellent assistance and that your bookings have been managed with care :)
Very helpful and lovely staff
Very helpful and lovely staff , my second holiday booked with them and will definitely be back again
January 8, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you again soon!
Great experience booking holiday
Great experience booking holiday. All ladies in Cleckheaton are great, very friendly and patient with my daughter who was very excited. Mia who I believe is a new starter is very professional and has a good knowledge (assisted by another lady who is very knowledgeable). I had quite a specific need as my daughter uses a wheelchair and they didn't rush and double checked everything.
January 6, 2026
Reply from Hays Travel - Cleckheaton
Thank you so much for your kind words, we hope you book with us again :)
Great experience…
Easy going agent (Poppy) took great care to make sure we got the deal we wanted. We had a good rapport with her.
January 6, 2026
Reply from Hays Travel - Cleckheaton
Thank you for your kind review, we hope to see you again soon ;)
Reply from Hays Travel - Cleckheaton
We appreciate your kind words and are so happy that you found our advice helpful and friendly during your booking experience with us.
Reply from Hays Travel - Cleckheaton
Thankyou for your kind feed back .
Hays Cleckheaton
Great service from Hays Travel
Great service from Hays Travel. Friendly, helpful staff who made booking easy and stress-free. Everything was clearly explained and I’d happily use them again.
December 31, 2025
Reply from Hays Travel - Cleckheaton
Thankyou for our lovely feedback looking forward to seeing you soon.
Hays travel cleckheaton
From calling in to ask about a chosen…
From calling in to ask about a chosen hotel to booking the holiday Sylvia did everything for me & went through the whole package all within the time i had. Now looking forward to the holiday.
December 20, 2025
Reply from Hays Travel - Cleckheaton
Thank you for your kind review!! Have a good Christmas and we look forward to seeing you again soon!
Helpful and friendly as always
December 13, 2025
Reply from Hays Travel - Cleckheaton
Thank you for your kind review and thank for booking with us again. We look forward to seeing you again soon! :)
The staff were friendly and helpful
The staff were friendly and helpful. Would use them again..
December 3, 2025
Reply from Hays Travel - Cleckheaton
Thank You for your lovely feedback.
Hays Cleckheaton :)
Hi get great service a hay travel in…
Hi get great service a hay travel in cleckheaton poppy did our booking always very friendly and very helpful as is all the staff I thank them
December 2, 2025
Reply from Hays Travel - Cleckheaton
Thank You for your lovely feedback.
Hays Cleckheaton :)
We have been going to hays a few years…
We have been going to hays a few years the staff are always friendly and helpful and sort a holiday for you 🙂
November 18, 2025
Reply from Hays Travel - Cleckheaton
Thankyou for your lovely feedback
Hays Cleckheaton
Was made comfortable and at ease …
Was made comfortable and at ease discrbe what kind of holiday I wanted ,put details in computer found several with the help of the assistant we found the right holiday ,we then went threw what I would need for the holiday on which I had forgot about thankyou HAYS CLECKHEATON
November 21, 2025
Reply from Hays Travel - Cleckheaton
thankyou for your lovely feedback
Hays cleckheaton
EXELENT SURVIC
November 6, 2025
The staff in the Cleckheaton branch are…
The staff in the Cleckheaton branch are very welcoming and helpful
November 9, 2025
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! We can't wait to see you again soon :)
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