Hays Travel - Clydebank Reviews 

614
TrustScore 5 out of 5

4.9

56 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

Carol at Hays Travel in Clydebank. was really nice & polite, she helped me book my holidy to Turkey. Which i've never been to, she even sorted special assistance for my daughter who has special need... See more

Company replied

Rated 5 out of 5 stars

We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising t... See more

Company replied

Rated 5 out of 5 stars

Thank you for your email, we decided to tried Hays travel, because Carol Harvey moved from Stewart travel to Hays, we know Carol for many years she does know what we like, we normally go to lanzaro... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 56 Sylvania Way, G81 2TL, Clydebank, United Kingdom

  • 01415301550

4.9

Excellent

TrustScore 5 out of 5

614 reviews

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4.9

All reviews

(614)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Becky was very helpful with all the…

Becky was very helpful with all the information for our holiday
She explained everything and was very knowledgeable which was good for us
To understand
She was polite courteous and a lovely girl

September 8, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Elspeth, Thank you so much for your kind words! Glad i was able to find a holiday suited to you, hope you had a lovely time! Thanks Becky :)

Rated 5 out of 5 stars

Congratulations!

Everything went like absolute clockwork. The staff in Clydebank were extremely helpful and attentive. The assistance at the airports was first class. The hotel, the Stella in Pefkos could hardly have been better. The staff were professional, friendly but not over familiar. Congratulations

September 6, 2025
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Reply from Hays Travel - Clydebank

Hi Gerarde, Thank you so much for your lovely review! So glad we managed to find something for you! Hope you enjoyed your holiday, Thanks Becky :)

Rated 5 out of 5 stars

End of summer break.

Easy and quick to book up. Got exactly what we wanted. Staff very helpful.

September 4, 2025
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Reply from Hays Travel - Clydebank

Hi John, thank you for booking with us! Glad we could fine what you were looking for :) Thanks Katie x

Rated 5 out of 5 stars

Great Service

Wonderful experience booking with Hays. All dealt with via email with Carol.
She provided me with suitable options within my budget and always responds in a timely manner.
Wouldn’t go anywhere else.
Melanie

August 29, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Melanie, thank you for your kind words, always a pleasure to deal with you, Carol

Rated 5 out of 5 stars

Rebecca in your Clydebank store was…

Rebecca in your Clydebank store was amazing, was in booking holiday for my dad who is very hard of hearing and gets really frustrated with technology .Rebecca took her time with him explaining everything in detail and gave him lots of choice in the end we booked a cruise for him and my son .Her customer service and understanding to him was so lovely to witness. She is a real created to your organisation.

September 3, 2025
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Reply from Hays Travel - Clydebank

Hi Caroline , Thank you so much for your kind review and words :) So glad i could find your dad something suited to him. Hope your dad ans son have a lovely cruise when it comes, Thanks Becky x

Rated 5 out of 5 stars

Had a great experience when I was there…

Had a great experience when I was there yesterday. The young lady that helped me book my holiday was very nice and patient with me. She explained every thing really well

August 29, 2025
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Reply from Hays Travel - Clydebank

Hi Angela, Thank you so much for your kind review :) I'm glad we managed to get you something that suited! Enjoy Barcelona! :) Katie x

Rated 5 out of 5 stars

Hays are superb

Hays ate superb , no problems and lots of help with our holiday .

June 17, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Sean, Thank you so much for your kind review! I'll pass on your message to donna :)

Rated 5 out of 5 stars

Very knowledgeable and friendly…

Very knowledgeable and friendly service. Becky our advisor was very natural with a very likeable personality.

August 9, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

So glad we could get you the holiday you were looking for and hope you have a lovely holiday! Thanks Becky! :)

Rated 5 out of 5 stars

Fantastic service from Carol

Fantastic service from Carol. Went above and beyond to find the perfect holiday for us at the price we wanted. Would definitely recommend and will be using again.

August 6, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for taking the time to send feedback Emma, much appreciated, Carol

Rated 5 out of 5 stars

Super friendly and helpful

Ross in Clydebank made me feel really welcome and his personality was fantastic, very friendly, informative and just a great guy to deal with.

August 1, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for your kind words, we look forward to helping you again in the future

Rated 5 out of 5 stars

Very nice girl was able to give us lots…

Very nice girl was able to give us lots of information and help and steer us in the right direction for our cruise.

July 25, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Ellen, thank you for your kind review, I'll let donna know :) We hope to see you in store again soon! Katie x

Rated 5 out of 5 stars

Lovely experienced member of staff

Lovely experienced member of staff, answered all of my questions, and explained everything I wasn’t sure of. 1st Class Service all round

July 30, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for your kind words

Rated 5 out of 5 stars

Great service

This is the third holiday that Ross has helped us with. He was really helpful and made the whole experience a pleasure. He printed everything out for us so that all we have to do is pack and go! Would definitely continue to use Hays for any future holidays.

July 28, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for your kind words, we look forward to helping you with your next holiday

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