Hays Travel - Clydebank Reviews 

614
TrustScore 5 out of 5

4.9

56 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

Carol at Hays Travel in Clydebank. was really nice & polite, she helped me book my holidy to Turkey. Which i've never been to, she even sorted special assistance for my daughter who has special need... See more

Company replied

Rated 5 out of 5 stars

We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising t... See more

Company replied

Rated 5 out of 5 stars

Thank you for your email, we decided to tried Hays travel, because Carol Harvey moved from Stewart travel to Hays, we know Carol for many years she does know what we like, we normally go to lanzaro... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 56 Sylvania Way, G81 2TL, Clydebank, United Kingdom

  • 01415301550

4.9

Excellent

TrustScore 5 out of 5

614 reviews

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4.9

All reviews

(614)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very anxious as I've never took…

I was very anxious as I've never took my kids abroad and i will be taking them by myself. Carol in Hays was amazing and looked for something to suit myself and my kids. She was very friendly and got me the best deal for my needs. I told Carol my kids are both autistic so she put that in my booking. This will help in the airport to make the experience not so overwhelming for them. She's a star ✨️

October 14, 2025
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Reply from Hays Travel - Clydebank

Hi Colleen, thank you for your kind words, it was lovely seeing you all excited, Christine & Jai are going to love it :-)

Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly staff, very helpful and could not do enough to help.
Ceilidh was really good and explained everything very helpful and was easy to talk with.

October 13, 2025
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Reply from Hays Travel - Clydebank

Hi Paul, thank you for your feedback :-)

Rated 5 out of 5 stars

Best Travel Agents

We love booking through Hays Travel. They always go above and beyond when trying to find the best deal.

October 11, 2025
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Reply from Hays Travel - Clydebank

Hi Paula, thank you so much for your review and for always booking with us! Glad we got flights sorted for you and have a great holiday when it comes, Thanks Becky :)

Rated 5 out of 5 stars

Staff

The girls, Hayley and Rachel were both very pleasant and helpful.

October 9, 2025
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Reply from Hays Travel - Clydebank

Thank you for your lovely feedback, we hope you have a great holiday

Rated 5 out of 5 stars

A friendly visit

Your Staff made us very welcome and answered our questions in a friendly manner

October 9, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind feedback, look forward to helping you again in the future. Donna

Rated 5 out of 5 stars

Excellent service!

I popped in one afternoon and Katie helped us first, and very helpful too, but was off sick and Donna picked it up from there. She was so helpful looking through lots of options to suit my granddaughters needs. She found us a great holiday at a great price, thanks Donna

October 5, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind review Lorna :) I'm glad you are happy with the holiday and hope you and your family have a great time when it comes

Donna

Rated 5 out of 5 stars

Booking our Cruise

Ceilidh was very helpful and shared her experiences of both the ship and destination.

September 22, 2025
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Reply from Hays Travel - Clydebank

Thank you for your feedback, i hope you have a great holiday
Ceilidh

Rated 5 out of 5 stars

Had a good experience with hays and…

Had a good experience with hays and Ceilidh was really informative and got me the best price. Hays were the most professional and least pushy of the agents in the shopping centre. Ceilidh still provided a great service as it took me a couple of weeks from initial contact from researching to find what i exactly needed. In store Ceilidh knew her stuff about cruise ships and took time to explain about the ship and also the excursions. She had a great knowledge. I normally book trips myself but in future will look at hays to see if they can find me anything better.

September 29, 2025
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Reply from Hays Travel - Clydebank

Hi, thank you so much for your lovely feedback! I'm really glad I could help. I’m always here if you need anything in future. Hope you have an amazing trip!

Thanks
Ceilidh 😊

Rated 5 out of 5 stars

Customer Service from Rebecca was…

Customer Service from Rebecca was Excellent…Best service ever from a travel agent…So easy to speak to and no fuss or pressure to take on extras.

September 19, 2025
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Reply from Hays Travel - Clydebank

Thank you for the lovely feedback and hope to see you soon :) Thanks, Rebecca

Rated 5 out of 5 stars

October break

Looking for Tenerife for a break going back to the same hotel we used in May. Carol was great found the hotel and got us great flight times. Very helpful and knowledgeable can't thank her enough

September 23, 2025
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Reply from Hays Travel - Clydebank

Hi Jim, it was lovely to see you & Christine yesterday, thank you for your lovely review, Carol

Rated 5 out of 5 stars

Amazing staff

Staff are wonderful, attentive and so trustworthy. Cannot thank the whole team enough!!

September 19, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind words, we wish you the best of luck on your new job. Ceilidh x

Rated 4 out of 5 stars

Friendly and well informed.

Katie was really friendly and it was a team effort with all agents offering additional advice. They were collectively well informed. Not a criticism of the staff but only downside is they didn't have a P&O brochure to give specifics of the ship so we had to google it on our phones.

The service was great and I came home and recommended my parents to go and book today!

September 21, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind review, we do apologise for the lack of P&O brochures in the branch (we are awaiting them in the post anytime now). Hope you have a fab time x

Rated 5 out of 5 stars

Donna was very helpful

Donna was very helpful and found the right holiday that suited us. She gave us good advice and explained everything in detail. She also followed up with a call to make sure we were happy with everything.

September 21, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind words Mary, i hope you have a great holiday when it comes. Donna x

Rated 5 out of 5 stars

My booking, I found Katie in the clydebank branch…

I found Katie in the clydebank branch to be not only helpful and courteous but also friendly and willing to help with any questions I had.

September 20, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind review Denis, i hope you have a fab holiday when it comes. Katie x

Rated 5 out of 5 stars

Donna was pleasant on our arrival

Donna was pleasant on our arrival, made us feel very welcome and relaxed.
During our search for a holiday she took her time to explain everything concerned times, dates, hotel information and flights no stone left unturned which came across very nicely.
She was so helpful once we had decided on our holiday she explained to us all about the paperwork and printed everything out for us got our seats booked and checked us in and left us with nothing to but arrive at the airport, she also dealt with Hannah having a disability and completed that paperwork on that as well. Donna 10/10 for every detail Thanks Colin and Hannah

September 20, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind review, i hope you both have a wonderful holiday when it comes. Donna x

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