Hays Travel - Clydebank Reviews 

611
TrustScore 5 out of 5

4.9

56 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising t... See more

Company replied

Rated 5 out of 5 stars

We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... See more

Company replied

Rated 5 out of 5 stars

Thank you for your email, we decided to tried Hays travel, because Carol Harvey moved from Stewart travel to Hays, we know Carol for many years she does know what we like, we normally go to lanzaro... See more

Company replied

Rated 5 out of 5 stars

Neve was very professional, helpful and friendly. From start to finish Neve listened to our requirements and booked our dream holiday. She also booked our fast pass and lounge - total one stop trave... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 56 Sylvania Way, G81 2TL, Clydebank, United Kingdom

  • 01415301550

4.9

Excellent

TrustScore 5 out of 5

611 reviews

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4.9

All reviews

(611)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with chosen holiday

Very pleasant young girl Neve, learning the ropes & so helpful. I hope she finds a career in this job because she was very natural & listened

November 28, 2025
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Reply from Hays Travel - Clydebank

Thank you very much, Carol. It's much appreciated, it was a pleasure to book you, hope to see you again soon. Many thanks Neve

Rated 5 out of 5 stars

Great experience at Hays travel Clydebank

Went to Clydebank shop to enquire about a cruise. Ceilidh was very knowledgeable and helpful. We left with the cruise that we wanted booked for next year.

November 27, 2025
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Reply from Hays Travel - Clydebank

Thank you for taking the time to leave this review, it is very much appreciated and I hope you have an amazing holiday when it comes. Thanks Ceilidh

Rated 5 out of 5 stars

We have been dealing with ceilidh for 3…

We have been dealing with ceilidh for 3 to 4 wks and she is amazing. Very .knowledgable and has the patience of a saint with us lol. Finally booked our cruise and couldn't be happier

November 26, 2025
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Reply from Hays Travel - Clydebank

Hi Fiona, Thank you for the lovely review! So glad i found something suited to you, Enjoy your cruise when it comes, Thanks Ceilidh :)

Rated 5 out of 5 stars

Service was great

Service was great

November 19, 2025
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Reply from Hays Travel - Clydebank

Hi Eileen, thank you for booking with us! Hope you have a lovely holiday when it comes, Thanks Ceilidh :)

Rated 4 out of 5 stars

Holiday booking

They went over everything with us and was very efficent and made it easy to book up, answerd all our conserns and was helpfull.

November 23, 2025
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Reply from Hays Travel - Clydebank

Hi Annemarie, Thank you for your review! So glad we found something and got it booked up for you, Many thanks Neve :)

Rated 4 out of 5 stars

Our holiday started here.

On entering the shop we were greeted by a smiling face who went by the name of Katie. It soon became clear she knew how to make customers relax and asked all the relevant questions l expect. Before long we were booked up for the holiday we wanted with no fuss questions needed to be asked. Was an extremely straight forward and pleasant experience.

November 19, 2025
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Reply from Hays Travel - Clydebank

Hi Alex, Thank you for the lovely review! Glad i could find something and get it booked for you! Many thanks Katie :)

Rated 5 out of 5 stars

Amazing price

Amazing price, Very friendly staff, To be honest it was my first choice time booking with hays travel, But now they will be my go to for any further information or bookings.

November 16, 2025
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Reply from Hays Travel - Clydebank

Thank you so much for your feedback, thats lovely to hear! Enjoy your trip and hopefully see you again soon :) Thanks, Rebecca.

Rated 5 out of 5 stars

Celaigh was very friendly

Celaigh was very friendly, helpful and knowledgeable
With her help picking our holiday destination was easy.

November 11, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind review, I hope you have a great holiday when it comes

Rated 5 out of 5 stars

Thea was amazing

Thea was amazing, she found the holiday I was looking for at the price I was looking to pay. She was very welcoming and chatty. She done an amazing job and this was her first cruise holiday she had booked.

November 8, 2025
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Reply from Hays Travel - Clydebank

Hi Sharon,
It was such a pleasure meeting you the other day. Thank you for your kind words, and for making the entire booking process so smooth and easy for me.
Warm regards,
Thea

Rated 5 out of 5 stars

Thanks to Donna at Hays in Clydebank…

Thanks to Donna at Hays in Clydebank for helping us to book our holiday for 2026.
10 out of 10.

October 23, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for your kind review, i hope you have a great holiday

Rated 5 out of 5 stars

Superb service from Hays Travel Clydebank

My husband and I were drawn into the agency after seeing a river cruise advertised on the window. The staff member Ceilidh who dealt with us was superb. Very friendly, polite and extremely knowledgeable. She spent about an hour answering all of our questions, and checking out our requests and options. The cruise leaves from Tilbury Cruise Port which from Glasgow is not straightforward to reach. However she persevered and found us the best and most cost effective way to get there.
Excellent service. This is a very nice travel agency. All of the staff are friendly and very eager and willing to help customers. Highly recommend Hays Travel Clydebank, for whatever type of holiday you’re looking for.

October 23, 2025
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Reply from Hays Travel - Clydebank

Thank you so much for your lovely review! 😊
It was an absolute pleasure helping you both plan your river cruise. I’m so glad we were able to find the best option for you both. Wishing you a fantastic trip, and I’d be delighted to help you again in the future! Best wishes, Ceilidh.

Rated 5 out of 5 stars

Easy , fast and pleasant.

Hays travel was very quick and easy, very friendly staff.

October 16, 2025
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Reply from Hays Travel - Clydebank

Thanks for your lovely feedback! We’re so glad you had a great experience with our friendly team 😊 Ceilidh

Rated 5 out of 5 stars

Great staff very helpful this is my…

Great staff very helpful this is my first holiday abroad and they made me feel comfortable and confident

October 16, 2025
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Reply from Hays Travel - Clydebank

So glad we could help and hope you have a lovely holiday! Thanks, Rebecca

Rated 5 out of 5 stars

Easy to talk to and understood my…

Easy to talk to and understood my requirements. Helped make decisions and plan and looked for best deals and got back to me in good time. Very accommodating!

October 16, 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind review Lindsay, i hope you and your friend have a great time.

Rated 5 out of 5 stars

The staff were amazing and even told us…

The staff were amazing and even told us about their own holidays and experiences before we booked anything, we have used you before and will definitely use you again

October 8, 2025
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Reply from Hays Travel - Clydebank

Hi Lesley thank you so much for your lovely review! And thank you for booking with us glad we managed to get your holiday booked! Thanks Becky :)

Rated 5 out of 5 stars

I was very anxious as I've never took…

I was very anxious as I've never took my kids abroad and i will be taking them by myself. Carol in Hays was amazing and looked for something to suit myself and my kids. She was very friendly and got me the best deal for my needs. I told Carol my kids are both autistic so she put that in my booking. This will help in the airport to make the experience not so overwhelming for them. She's a star ✨️

October 14, 2025
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Reply from Hays Travel - Clydebank

Hi Colleen, thank you for your kind words, it was lovely seeing you all excited, Christine & Jai are going to love it :-)

Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly staff, very helpful and could not do enough to help.
Ceilidh was really good and explained everything very helpful and was easy to talk with.

October 13, 2025
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Reply from Hays Travel - Clydebank

Hi Paul, thank you for your feedback :-)

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