Hays Travel - Clydebank Reviews 

610
TrustScore 5 out of 5

4.9

56 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising t... See more

Company replied

Rated 5 out of 5 stars

We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... See more

Company replied

Rated 5 out of 5 stars

Thank you for your email, we decided to tried Hays travel, because Carol Harvey moved from Stewart travel to Hays, we know Carol for many years she does know what we like, we normally go to lanzaro... See more

Company replied

Rated 5 out of 5 stars

Neve was very professional, helpful and friendly. From start to finish Neve listened to our requirements and booked our dream holiday. She also booked our fast pass and lounge - total one stop trave... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 56 Sylvania Way, G81 2TL, Clydebank, United Kingdom

  • 01415301550

4.9

Excellent

TrustScore 5 out of 5

610 reviews

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4.9

All reviews

(610)

123,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Booked holiday and was very happy with…

Booked holiday and was very happy with travel assistance. Ok

January 24, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Agnes, It was lovely meeting you and your husband, Steven, the other day. Thank you so much for your kind feedback. I hope you both have an amazing holiday, and I look forward to hopefully seeing you again in the future. Thanks, Thea

Rated 5 out of 5 stars

Sold & Satisfied

Very personal touch to customer service. Knowledgeable and not in any way pushy. Listened & searched for what we requested. Was able to offer options on our wish list. Rebecca was a credit to your organisation and we would have no hesitation in using Hays Travel again.

January 28, 2026
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Reply from Hays Travel - Clydebank

Thank you for your kind review. We appreciate your feedback :)

Rated 5 out of 5 stars

Rebecca got us the best deal for our…

Rebecca got us the best deal for our holiday, she even got me to download your app which is amazing

January 28, 2026
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Reply from Hays Travel - Clydebank

Hi Debbie, Thank you for your lovely review, Hope you have a lovely holiday when it comes cant wait to see your pictures! Thanks Becky :)

Rated 5 out of 5 stars

Donna was very helpful

Donna was very helpful, and answered all questions and concerns honestly, told us all options available

January 25, 2026
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Reply from Hays Travel - Clydebank

Thank you so much for your feedback :)

Rated 5 out of 5 stars

Excellent service

Excellent service

January 23, 2026
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Reply from Hays Travel - Clydebank

Hi Gerard, thank you for taking the time to leave this review. We really appreciate it and hope you have an amazing time on your holiday! Katie :)

Rated 5 out of 5 stars

The staff were all lovely…

The staff were all lovely and able to help me with my enquiries then on booking my summer holiday for 2026.

January 21, 2026
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Reply from Hays Travel - Clydebank

Hi Leanne, Thank you so much for lovely review! Glad we could get you booked up, Thanks Becky :)

Rated 5 out of 5 stars

Very helpful

Very helpful
Rebecca gave us various options.
Very thorough in her research .
Got exactly what we wanted.

January 21, 2026
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Reply from Hays Travel - Clydebank

Hi Linda, Thank you for your lovely review i will pass it along to Rebecca :) Many thanks Becky

Rated 5 out of 5 stars

Date of visit 17/01/2026

Date of visit 17/01/2026
Customer Advisor was Rebecca Glendinning.

Rebecca was warm and welcoming in the shop in Clydebank, she was very informative listened to our requirements and needs that we wanted on our summer holiday.
We spent a long time looking at different destinations, with
Rebecca giving advice on area and suitability of the holidays.
Rebecca found us a great hotel in the perfect location in turkey.

January 18, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Elaine, thank you for taking the time to leave this lovely review :) I'll pass your message on to Rebecca when shes back in branch tomorrow. Thank you again! Katie x

Rated 5 out of 5 stars

Katie was knowledgeable

Katie was knowledgeable and sourced the flights I had hoped for. Perfect service and outcome. Thank you Katie

January 16, 2026
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Reply from Hays Travel - Clydebank

Thank you so much! Glad I could help and hope to see you again soon :)

Rated 5 out of 5 stars

Once again the the service was…

Once again the the service was excellent the girl who helped us was very knowledgeable can't fault service 5 stars

December 28, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Donnie, thank you so much for your kind review :) We hope you have a fantastic holiday and hope to see you soon to get the next booked up! :) Katie

Rated 5 out of 5 stars

Great customer service

Ceilidh went above and beyond to help me with my booking. Thank you

December 21, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you so much for your lovely feedback, glad we could help :)

Rated 5 out of 5 stars

Great communication & knowledge of selected break.

Great communication, knowledge of chosen break and customer service. Our first experience of Hays and definitely a positive one. Thank you Ceilidh.

December 15, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for taking the time to leave your review its much appreciated and I hope you have a great holiday when it comes, Thanks Ceilidh.

Rated 5 out of 5 stars

Assistant was very helpful and…

Assistant was very helpful and informative

December 2, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Jack thank you for your lovely review and thank you for booking with us, hope to see you again Thanks Becky :)

Rated 5 out of 5 stars

Very happy with chosen holiday

Very pleasant young girl Neve, learning the ropes & so helpful. I hope she finds a career in this job because she was very natural & listened

November 28, 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you very much, Carol. It's much appreciated, it was a pleasure to book you, hope to see you again soon. Many thanks Neve

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