A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... See more
Company replied
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See what reviewers are saying
Katie was a friendly professional knowledgeable Consultant, Nothing was too much trouble for her. Will definitely book with her in the future. She is an asset to the Cockerton branch.
The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... See more
Company replied
Excellent customer service! Clear advice on booking procedure. Just a thought, staff could advise on sightseeing ideas. I am happy to explore and didn’t ask- not a problem for me!
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 The Green, DL3 9EH, Cockerton, United Kingdom
- 01325 486131
4.9
Excellent
1K reviews
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Really happy with the service I…
Really happy with the service I received very helpful and friendly 👍😁
July 29, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We are pleased you are happy with the service you received.
Great service and no pressure to buy
Great service and no pressure to buy recommended holidays that suited our search criteria
July 28, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving such a lovely review, we hope you have the best time away :) Evie
Taken through the process of booking a…
Taken through the process of booking a holiday by a superb member of staff..
August 3, 2026
Reply from Hays Travel - Cockerton
Thanks so much for your review had a lovely time finding the right holiday for you! Katie :)
Jessica (Cockerton branch) absolutely…
Jessica (Cockerton branch) absolutely fab! Very knowledgeable and extremely helpful. Went out of her way to help us find the perfect holiday! She’s a credit to Hays Travel!
July 31, 2026
Reply from Hays Travel - Cockerton
Thank you so much for your lovely review, it was a pleasure to book both your get aways - I hope you have the best time! - Many Thanks Jessica
This is the first time I have booked a…
This is the first time I have booked a cruise other times it has been holidays. Kati was brilliant, she was helpful, knowledgeable and very professional.
July 24, 2026
Reply from Hays Travel - Cockerton
Thank you for your wonderful review, We are so pleased to hear that your first cruise booking experience went well - I hope you have a brilliant time onboard!
Very helpful and friendly
We always book with Hays in cockerton because they are so helpful and friendly and always get us what we are looking for. Thank you Hays
July 31, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a kind review and we very much hope you enjoy your holiday!
Sue in Cockerton was amazing
Sue in Cockerton was amazing
She couldn’t do enough to help and was so supportive and giving of her time.
She was also clearly very knowledgeable and capable of getting the best deal for me.
July 18, 2026
Reply from Hays Travel - Cockerton
Thank you so much for taking the time to leave me such a lovely review. It was a pleasure helping you book this special trip! I cant wait to hear all about the surprise and how it goes! What a fabulous gift! Thank you again, Sue
Very friendly and professional service…
Very friendly and professional service from start to finish.
Kati did an excellent job and we have booked a great holiday at a good price.
July 27, 2026
Reply from Hays Travel - Cockerton
Thank you Chris for your wonderful feedback! We are so pleased to hear that you received such professional service and found a great holiday at a good price. Will be sure to pass this onto Kati. Thanks :)
Reply from Hays Travel - Cockerton
Gary,
Thank you so much for your kind words! We are delighted to hear that you had a positive experience with us. We appreciate your feedback and will be sure to pass this on to Cameron :)
Knowledge of agent and her attitude
July 26, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving such a lovely review, it was a pleasure booking you :)
Reply from Hays Travel - Cockerton
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently receive such excellent service from us. We truly appreciate your continued support.
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We are pleased you received a great service.
Reply from Hays Travel - Cockerton
Thank you for leaving such a lovely review, it was a pleasure to book your holiday. :)
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We are pleased we were able to help.
Reply from Hays Travel - Cockerton
Thank you for your lovely review and i hope you enjoy your cruise Thanks Vicki :)
The young ladie was very polite and…
The young ladie was very polite and helpful answering all my questions
July 10, 2026
Reply from Hays Travel - Cockerton
Thank you for reviewing the service you received from us while booking your holiday to Tenerife! I hope you both have a lovely holiday :)
Top notch!
Extremely friendly, patient, competent staff. Always get you the best possible deal. A fantastic experience- they never fail to deliver. Very knowledgeable and efficient.
July 16, 2026
Reply from Hays Travel - Cockerton
Thank you so much for your feedback I will make sure to pass this on to vicki :) Katie
Staff booking process service
July 14, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving us a 5 star review. Have a great time in Malta!!
The staff are very good and go that bit…
The staff are very good and go that bit extra to get the deal you want
July 14, 2026
Reply from Hays Travel - Cockerton
Thank you for your wonderful feedback! We are so pleased to hear that our team goes above and beyond to secure the best deals for our customers. :)
Courteous helpful staff who searched…
Courteous helpful staff who searched and compared against my criteria, and upon booking fully explained
July 13, 2026
Reply from Hays Travel - Cockerton
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was courteous and helpful in finding and explaining your booking. :)
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