A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... See more
Company replied
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From going in to the Hays Travel a nice young lady asked if she could help we sat down and we told her what we were looking for and she showed us a few hotels in the area that we wanted we picked one... See more
Evie was very helpful in booking a trip to Disneyland Paris, had to return later in the day as portal was down, not her fault though
The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 The Green, DL3 9EH, Cockerton, United Kingdom
- 01325 486131
4.9
Excellent
1K reviews
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Reply from Hays Travel - Cockerton
Thank you for taking the time to leave us a kind review. We are pleased we were able to help!
Kati was proactive in finding us the…
Kati was proactive in finding us the ideal cruise and best deal for us.
April 23, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave us a kind review. We are pleased Kati was able to find the cruise you wanted and we always strive to get the best deals.
Reply from Hays Travel - Cockerton
Thank you for reviewing the service you had in branch, we appreciate you booking your holiday with us here and hope you have a lovely time :)
Having a first class service and a very…
Having a first class service and a very helpful lady to answer all your questions.
April 15, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving us a review, it was a pleasure to help you book your flights - hope to see you in branch again soon!
The staff were very helpfull & made…
The staff were very helpfull & made you welcome when entering the stor
April 7, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave us a review, we appreciate you booking with us again! :)
Very helpful knowledgeable young lady…
Very helpful knowledgeable young lady helped me choose 2 holidays fantastic service.
April 10, 2026
Reply from Hays Travel - Cockerton
Thank you for your fantastic review, I hope you have the best time on both your holidays - Thanks jess :)
Excellent service
The travel agent spent ages looking at different combinations of holidays with me until I found the one that was right for me. She was friendly and nothing was too much trouble. Great service
April 16, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave Sue such lovely feedback we hope your enjoy your trip to Tromso Thanks Vicki
Ver helpful fast and quick .the best…
Ver helpful fast and quick .the best customer service 👌 5 star all-round thank you !
April 14, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave Jen such nice feedback. We hope you have a lovely holiday in Turkey, Thanks Vicki :)
Experience
I had two lovely representatives help me with my cruise ship booking .
Jessica and Evi . Very patient and extremely helpful of my needs . Consequently resulted in a booking.
Thank you
April 11, 2026
Reply from Hays Travel - Cockerton
Thank you so much for your kind words! We’re delighted to hear that Jessica and Evi provided such patient and helpful service, and that they were able to assist you in finding the perfect cruise. We’ll be sure to pass along your lovely feedback to them. Wishing you an amazing trip ahead! Thanks Vicki
Reply from Hays Travel - Cockerton
Thank you for your kind feedback! We’re so pleased to hear that our team was helpful and went the extra mile for you. We really appreciate your support and look forward to assisting you again in the future. Thanks Vicki
Reply from Hays Travel - Cockerton
Thank you for your continued support! We’re so pleased to hear that our team consistently provides friendly and helpful service. We really appreciate your kind words and look forward to helping you again soon. Thanks Vicki
Really nice and welcoming office great…
Really nice and welcoming office great staff. Evie went over and above to get us the holiday we wanted at a great price. Even rang jet2 too get a better deal for us.
March 30, 2026
Reply from Hays Travel - Cockerton
Thank you for your lovely review, have the most amazing time :) Thanks, Evie
Excellent
Excellent - Kati listened to our holiday requirements and spent time to find us exactly what we wanted
April 5, 2026
Reply from Hays Travel - Cockerton
Thank you for your wonderful feedback! We’re delighted to hear that Kati took the time to understand your holiday requirements and helped find exactly what you were looking for. We’ll be sure to pass on your kind words to her. Wishing you a fantastic trip!
Reply from Hays Travel - Cockerton
Thank you for your review, have a lovely time :) Evie
Lady on phone very good and patient with me
Lady on phone was good and patient with and sorted my holiday
March 22, 2026
Reply from Hays Travel - Cockerton
Thank you for your lovely feedback! We’re so pleased to hear that Jess was patient and helpful in arranging your holiday. We really appreciate your kind words and hope you have a fantastic trip! Thanks Vicki
Very friendly & helpful tried lots of…
Very friendly & helpful tried lots of options for our trip.While keeping us updated all the time
March 15, 2026
Reply from Hays Travel - Cockerton
Thank you so much for your kind words! 😊
Jen will be delighted to hear that you found her friendly, helpful, and proactive throughout your trip planning. Keeping you informed every step of the way is exactly what we aim for, and we're so glad she made the experience a great one for you.
We hope you have an amazing trip, and we’d love to help you again in the future! Thanks Vicki
Reply from Hays Travel - Cockerton
Thank you for your kind review! We’re so pleased to hear you were warmly welcomed and helped straight away by Jen, making your booking quick and hassle-free. We really appreciate your feedback and hope you have a fantastic trip! Thanks Vicki
Evie provided a brilliant service
Evie provided a brilliant service. She was patient and very helpful. Her down to earth attitude made the whole booking process enjoyable.
March 29, 2026
Reply from Hays Travel - Cockerton
Thank you for your lovely review, I really appreciate your kind words. Have the best time :) Evie x
Booked via telephone and was very happy…
Booked via telephone and was very happy to get the dates required.
March 28, 2026
Reply from Hays Travel - Cockerton
Thank you for leaving Katie positive feed back we hope you enjoy coach trip, Thanks Vicki :)
Walked in looking for a quick holiday…
Walked in looking for a quick holiday at a good price came up trumps 30 minutes later all booked with travel insurance couldn't be more helpful 👍
March 26, 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a review. So pleased I could find you such a great deal to Turkey - I hope you have a lovely time!
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