Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look for... See more
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See what reviewers are saying
Lewis helped us as we have never been on a cruise so we were very grateful for all the infoemari9n hw was able ro give us. The booking part was easy and straight forward.
Company replied
The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
Company replied
I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
904 reviews
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They help me and they do anything for…
They help me and they do anything for me they customer
September 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lewis helped us as we have never been…
Lewis helped us as we have never been on a cruise so we were very grateful for all the infoemari9n hw was able ro give us. The booking part was easy and straight forward.
September 5, 2026
Reply from Hays Travel - Coleraine
So pleased I was able to get the cruise sorted for you. I'm sure you're going to really enjoy it
Excellent efficient knowledgeable and…
Excellent efficient knowledgeable and pleasant Beth and then Lewis who was also so pleasant and knowledgeable and nothing was too much trouble for him both from Coleraine branch A pleasure booking our holiday here
September 8, 2026
Reply from Hays Travel - Coleraine
That's so nice of you to say. Thank you for trusting us with your holiday arrangements.
Kate and the team are always so helpful…
Kate and the team are always so helpful with great knowledge of holiday locations.
September 8, 2026
Reply from Hays Travel - Coleraine
Thanks for the lovely review and your loyal custom. It doesn't go unnoticed.
Maia was excellent and very helpful and…
Maia was excellent and very helpful and informative and made it very easy.
September 6, 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. It was my pleasure.
Lovely freindly assistant ,nothing too…
Lovely freindly assistant ,nothing too much trouble. Special cruise booked for 60th birhday
September 6, 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to review the service. It was my pleasure and hope to see you again.
Wouldn't go anywhere else
Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look forward to seeing him again in the future, great asset to the branch.
September 6, 2026
Reply from Hays Travel - Coleraine
Thank you for such a lovey review, it means a lot to me and I do hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the 5* review. Much appreciated.
Friendly
Friendly, informative and helpful with the bonus of a chat with the new apprentice and learning about her career pathways. Both ladies were a pleasure to engage with.
September 5, 2026
Reply from Hays Travel - Coleraine
Thank you, that's lovely feedback for both ladies. I'm sure they'll appreciate the review.
Reply from Hays Travel - Coleraine
Thank you for the 5* review. Very much appreciated.
Great team 👍
August 28, 2026
Reply from Hays Travel - Coleraine
Love it! Thank you so much for the fab review. Much appreciated.
Reply from Hays Travel - Coleraine
Thank you so much. It was my pleasure to help.
In Hayes of Coleraine a lovely lady…
In Hayes of Coleraine a lovely lady called Kate looked after us first time booking a cruise she is very helpful and explained everything lovely and friendly
August 26, 2026
Reply from Hays Travel - Coleraine
Thank you very much for the lovely 5* review. It was a pleasure meeting you.
The girl that booked our holiday was…
The girl that booked our holiday was very patient and listened to our requirements. She arranged the assisted travel for me
She was just so helpful and took time with us.
August 26, 2026
Reply from Hays Travel - Coleraine
Thank you very much for the lovely review. I'm so glad I was able to get you sorted with all of the arrangements and hope to see you again.
maia was very helpful on our booking to…New york …
maia was very helpful on our booking to new york . It was reassuring to us when she has been there a few times .We will be back to see maia…..
August 26, 2026
Reply from Hays Travel - Coleraine
It was my pleasure and would be delighted to see you again. Thank you for trusting me with your holiday to New York.
Reply from Hays Travel - Coleraine
Thank you for the lovely 5* review. It's very much appreciated and hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the 5* review and your continued service as always.
The Lady we got was amazing very…
The Lady we got was amazing very pleasant spent time explaining e everything which means a lot was a great asset to your company so we booked and played for our holiday and came away very happy
August 16, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was my pleasure and hope you come in to see us again soon.
Highly recommend this company
I couldn’t recommend Hays Travel in Coleraine enough
The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc
The lady who i saw was so helpful and extremely friendly (i only wish i could remember her name) shes a great asset to Hays Travel
August 23, 2026
Reply from Hays Travel - Coleraine
Thank you for trusting us with your holiday requirements. It was lovely to have you in spending time with Thomas and Andrea. I'm delighted you enjoyed your experience here with us.
Very easy to follow all instructions on…
Very easy to follow all instructions on the booking process the staff where outstanding and couldn't do enough to help us also the service was excellent
August 15, 2026
Reply from Hays Travel - Coleraine
That's nice of you to say. Thank you for the 5* review. It's very much appreciated.
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