Friendly instantly efficient service. I was offered a cup of tea/coffee at the outset and everything was checked step by step during the booking process. First rate.
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See what reviewers are saying
Maia in the Coleraine branch was fantastic. Very informed, friendly and we booked two separate holidays at the same time and she handled all our queries with professionalism and ease. We in no way fel... See more
Company replied
Hays Coleraine Maia was fantastic, we were in to book two separate trips and she could not have been more helpful. She was attentive, listened and then provided an excellent service. She made the... See more
Company replied
The staff where very honest and helpful really nice to talk and everything was do with ease and the booking service was excellent a great alround service provided with would recommend hayes travel to... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
860 reviews
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The staff where very honest and helpful…
The staff where very honest and helpful really nice to talk and everything was do with ease and the booking service was excellent a great alround service provided with would recommend hayes travel to anyone.
July 8, 2026
Reply from Hays Travel - Coleraine
Thankyou for the lovely review. It was my pleasure to help you get your holiday booked. Look forward to dealing with you again in the future.
The young man who helped Michael and I…
The young man who helped Michael and I with our booking was very efficient and interested in our trip.
July 14, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was nice to meet you and hope to see you again soon.
Very helpful and knowledgeable.
April 22, 2026
Reply from Hays Travel - Coleraine
Thank you for booking with me and for the lovely review.
As Always at Hays Travel.
Friendly instantly efficient service. I was offered a cup of tea/coffee at the outset and everything was checked step by step during the booking process.
First rate.
July 5, 2026
Reply from Hays Travel - Coleraine
Thankyou for the 5* review. Was a pleasure to help you choose your holiday.
Thomas was very helpful and took a lot…
Thomas was very helpful and took a lot of time for us sorting out different things for us a very nice young man I would rate Thomas a 5star rating and 100% for his customer service he is an asset for Hays travel
July 9, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was nice to meet you both and thank you for allowing me to organise your trips. I look forward to seeing you again.
Went in to look at holidays ended up…
Went in to look at holidays ended up actually booking the one I’ve been to this place before so I know what I’m guessing a little bit disappointed didn’t get any discount but hey hoe
July 7, 2026
Reply from Hays Travel - Coleraine
Hi Janet, thanks for booking with me and the 5* review. We will speak again closer to the time regarding check in and getting your tickets for you.
Reply from Hays Travel - Coleraine
Thank you for the review. I'm glad we were able to get your sorted for your trip away and you know where to find me if I can help with anything else.
Andrea couldn't have been more helpful.
July 3, 2026
Reply from Hays Travel - Coleraine
Thank you, it was my pleasure and I hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the lovely 5* review. It's very much appreciated.
Reply from Hays Travel - Coleraine
Thank you so much for the 5* review
Kate was excellent very help full
June 28, 2026
Reply from Hays Travel - Coleraine
Thank you, it was my pleasure. Hope to see you again soon
Reply from Hays Travel - Coleraine
Thank you for trusting us yet again with your holiday arrangements, we really appreciate it.
Maia was very knowledgeable
Maia was very knowledgeable and helpful. Very good at her job. Booked yesterday then was in again today to lift holiday money and was served by Maia again, a very competent member of staff.
June 27, 2026
Reply from Hays Travel - Coleraine
That's so kind of you to say. It was my pleasure and really appreciate the 5* review.
Although he was new he was very…
Although he was new he was very helpful, professional and kind.
June 26, 2026
Reply from Hays Travel - Coleraine
Thank you for such a lovely review. It really means a lot and I appreciate it.
Friendly and helpful
Kate was extremely helpful in handling two different holiday requests simultaneously. Superb service.
June 19, 2026
Reply from Hays Travel - Coleraine
Thank you so much. You are most welcome and hope to be able to assist you again in the future.
Reply from Hays Travel - Coleraine
We really appreciate you always trusting us with your holiday arrangements and always a pleasure to see you.
Information supplied quickly and clearly
I went in merely to enquire about possible flights between Belfast and Birmingham on certain dates, information that was given me so speedily and clearly that I ended up booking the flights then and there.
June 19, 2026
Reply from Hays Travel - Coleraine
It was my pleasure and thank you for always giving us your business. It's always lovely to see you.
Very helpful
Lewis in the Coleraine branch was very informative and helpful. Very little waiting time and got everything sorted which I needed.
June 18, 2026
Reply from Hays Travel - Coleraine
Thank you so much. Glad I was able to get that sorted for you and thank you for using Hays Travel
As always the staff in Coleraine a very…
As always the staff in Coleraine a very helpful and curtious and go out of their way to help
June 18, 2026
Reply from Hays Travel - Coleraine
Thank you for always trusting us. It was great to get your trip sorted once again for you and we're always here for any questions you may have.
Reply from Hays Travel - Coleraine
Thank you for your continued support. We really appreciate your feedback and if there are any areas of improvement you would like to see, please do hesitate to let me know. Thank you once again
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