The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
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I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
Company replied
In Hayes of Coleraine a lovely lady called Kate looked after us first time booking a cruise she is very helpful and explained everything lovely and friendly
Company replied
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
896 reviews
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Polite and considered support to…
Polite and considered support to holiday information requests. Staff are professional and informed as to holiday destinations, local issues and travel considerations.
June 4, 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to review the service you received. It was my pleasure and I hope to see you again.
We can arrive
We can arrive. The staff member was very kind, helpful. And exactly helped us what we were looking for are our holiday
June 4, 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. We really do appreciate all feedback from our customers
Hays Coleraine
Hays Coleraine
Maia was fantastic, we were in to book two separate trips and she could not have been more helpful. She was attentive, listened and then provided an excellent service. She made the booking service so easy, when we as a family were talking among ourselves she picked up on what we were chatting about and made some very helpful suggestions.
Hays Coleraine were fantastic and made the process so straightforward
May 26, 2026
Reply from Hays Travel - Coleraine
That's so kind of you to say. It was my pleasure and enjoyed arranging your holiday for you. Hope to see you again
Great service!
Andrea was fantastic in the Coleraine branch. My wife and I wanted to book our honeymoon and we did it with ease. Andrea was so friendly and accommodating! Thankyou
June 3, 2026
Reply from Hays Travel - Coleraine
That's amazing! Thank you for the review. I love hearing such nice feedback. It was my pleasure.
Really helpful and pleasant staff
Really helpful and pleasant staff. Nothing was a bother. I booked flights and went back to book more flights a couple of days later. I wouldn't go anywhere else. 💗
May 23, 2026
Reply from Hays Travel - Coleraine
That's so lovely to hear. I really appreciate the feedback and you booking with me.
Excellent
Maia in the Coleraine branch was fantastic. Very informed, friendly and we booked two separate holidays at the same time and she handled all our queries with professionalism and ease. We in no way felt pressured which has put us off travel agents in the past. She is an absolute delight and I would highly recommend her
May 26, 2026
Reply from Hays Travel - Coleraine
That's so nice of you to say. I really appreciate that feedback and it was my pleasure. I hope to see you again.
My experience was brilliant from start…
My experience was brilliant from start to finish
May 12, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was my pleasure and hop we can help you again in the future.
The member of staff
The member of staff, Andrea, went over and above to ensure we got what we wantef
May 15, 2026
Reply from Hays Travel - Coleraine
Thankyou for your lovely feedback, it was my pleasure to help you book your holiday and hope to see you in branch again.
Knowledgeable
Girls in the Coleraine office were very helpful and guided me to booking my first solo holiday.
May 6, 2026
Reply from Hays Travel - Coleraine
Thank you for your kind feedback and for trusting us with your booking. We hope you have a great time and to see you again in the future.
Excellent interpersonal skills
May 1, 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to leave us this review and for trusting us to look after your travel needs!
Reply from Hays Travel - Coleraine
Thanks for the great 5* review. Much appreciated and always happy to assist.
Thomas in the Coleraine branch was…
Thomas in the Coleraine branch was extremely helpful providing us with all the necessary information and made booking so easy and also so pleasant to deal with
May 9, 2026
Reply from Hays Travel - Coleraine
It was my pleasure booking your holiday and I hope I can be of help again in the future for you.
Thomas was friendly and professional.
May 9, 2026
Reply from Hays Travel - Coleraine
Thank you very much. I really appreciate the great feedback.
Reply from Hays Travel - Coleraine
It was a pleasure as always to help you secure your holiday.
Given plenty of options
Given plenty of options, allowed time to consider these and Maia took time when booking our holiday trip to ensure it is what we wanted and a holiday which would meet our needs and expectations.
May 6, 2026
Reply from Hays Travel - Coleraine
Thankyou for the review, I really appreciate the kind words and hope your holiday is amazing when it comes around! :)
Reply from Hays Travel - Coleraine
You're more than welcome, safe travels and we'll see you again
Positive Experience We visited Hays Travel in Coleraine and…
We visited Hays Travel in Coleraine and were greeted with a smile from Christopher who was extremely helpful and patient with our request to book at holiday to Benalmadena. He spent time giving us different options. We felt confident booking our holiday with Christopher in Hays Travel. We usually book our holidays online, on seeing the advice and ideas we received from Christopher we will definitely book our next holiday with Hays Travel. Many thanks Deirdre & Daniel
May 3, 2026
Reply from Hays Travel - Coleraine
That's very kind of you to say. I really appreciate you trying us for your holiday requirements and I certainly look forward to assisting you with all of your travel requirements in the future.
Christopher was able to find flights…
Christopher was able to find flights and accommodation for us. The price was good.
May 1, 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to leave this review. It was my pleasure helping you and I hope to see you again in the future!
Christopher andMaia in colraine were…
Christopher andMaia in colraine were really helpful. This is our first time cruise, so didn’t know what to expect, but they explained everything and pointed us in the right direction
James
May 1, 2026
Reply from Hays Travel - Coleraine
Thank you so much for the positive review! We hope you have the best time to celebrate your special anniversary
Chrissy was very helpful and polite…
Chrissy was very helpful and polite sorted with no hassle
April 30, 2026
Reply from Hays Travel - Coleraine
Thank you for trusting us with your holiday, we hope you have a lovely time away.
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