The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
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I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
Company replied
In Hayes of Coleraine a lovely lady called Kate looked after us first time booking a cruise she is very helpful and explained everything lovely and friendly
Company replied
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
896 reviews
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Reply from Hays Travel - Coleraine
Thank you for the review. I'm glad we were able to get your sorted for your trip away and you know where to find me if I can help with anything else.
Andrea couldn't have been more helpful.
July 3, 2026
Reply from Hays Travel - Coleraine
Thank you, it was my pleasure and I hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the lovely 5* review. It's very much appreciated.
Reply from Hays Travel - Coleraine
Thank you so much for the 5* review
Kate was excellent very help full
June 28, 2026
Reply from Hays Travel - Coleraine
Thank you, it was my pleasure. Hope to see you again soon
Reply from Hays Travel - Coleraine
Thank you for trusting us yet again with your holiday arrangements, we really appreciate it.
Maia was very knowledgeable
Maia was very knowledgeable and helpful. Very good at her job. Booked yesterday then was in again today to lift holiday money and was served by Maia again, a very competent member of staff.
June 27, 2026
Reply from Hays Travel - Coleraine
That's so kind of you to say. It was my pleasure and really appreciate the 5* review.
Although he was new he was very…
Although he was new he was very helpful, professional and kind.
June 26, 2026
Reply from Hays Travel - Coleraine
Thank you for such a lovely review. It really means a lot and I appreciate it.
Friendly and helpful
Kate was extremely helpful in handling two different holiday requests simultaneously. Superb service.
June 19, 2026
Reply from Hays Travel - Coleraine
Thank you so much. You are most welcome and hope to be able to assist you again in the future.
Reply from Hays Travel - Coleraine
We really appreciate you always trusting us with your holiday arrangements and always a pleasure to see you.
Information supplied quickly and clearly
I went in merely to enquire about possible flights between Belfast and Birmingham on certain dates, information that was given me so speedily and clearly that I ended up booking the flights then and there.
June 19, 2026
Reply from Hays Travel - Coleraine
It was my pleasure and thank you for always giving us your business. It's always lovely to see you.
Very helpful
Lewis in the Coleraine branch was very informative and helpful. Very little waiting time and got everything sorted which I needed.
June 18, 2026
Reply from Hays Travel - Coleraine
Thank you so much. Glad I was able to get that sorted for you and thank you for using Hays Travel
As always the staff in Coleraine a very…
As always the staff in Coleraine a very helpful and curtious and go out of their way to help
June 18, 2026
Reply from Hays Travel - Coleraine
Thank you for always trusting us. It was great to get your trip sorted once again for you and we're always here for any questions you may have.
Reply from Hays Travel - Coleraine
Thank you for your continued support. We really appreciate your feedback and if there are any areas of improvement you would like to see, please do hesitate to let me know. Thank you once again
Friendly and knowledgeable agent
Friendly and knowledgeable agent, Andrea. Booked my chosen holiday with mo issues and matched my on-line price. Good experience.😀
June 16, 2026
Reply from Hays Travel - Coleraine
Thank you for coming into us for the holiday, I really appreciated you booking with me and glad we got it all sorted for you.
Reply from Hays Travel - Coleraine
Thank you so much for the 5* review. Very much appreciated and thank you for booking with me.
Very professional
Very professional at all times, andrea took us through all the options. We have travelled for years with hayes, just love the staff.
June 14, 2026
Reply from Hays Travel - Coleraine
That's so lovely to hear and really pleased you continuously trust us with your bookings. See you again soon.
5 star service from Lewis!
Lewis has been extremely helpful throughout the process of searching out a suitable holiday and subsequently getting it all booked.
June 12, 2026
Reply from Hays Travel - Coleraine
As a new member of staff, this means so much. I really appreciated how patient you were and pleased we found you a great hotel. I hope I see you again.
Maia was brilliant from my first…
Maia was brilliant from my first enquiry up until I made my booking. A great asset for Hays in Coleraine.
June 12, 2026
Reply from Hays Travel - Coleraine
Thank you so much for taking the time to write a review. Honestly mean a lot to me. Thank you for trusting me with your booking.
Friendly and helpful
Couldn’t fault the staff on anything at all. We went in with no idea on where to go and left very happy after booking a holiday. The staff are so very friendly and helpful. Would definitely recommend them to anyone
May 30, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely feedback, it was my pleasure and so pleased we found you a fab holiday.
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