The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
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I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
Company replied
In Hayes of Coleraine a lovely lady called Kate looked after us first time booking a cruise she is very helpful and explained everything lovely and friendly
Company replied
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
896 reviews
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The lady we spoke to was friendly
The lady we spoke to was friendly, helpful and informative. She was patient with me and couldn't do enough to help. Would go back to hays to book another holiday in the future
April 26, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was lovely meeting you both and my pleasure confirming your holiday arrangements.
lsuper duper
Helpful, knowledgeable, very pleasant to go into, and ultra efficient.
Kate was apleasure to talk to, and was able to give us alternatives that we had not thought of. Best travel agent
April 23, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely feedback. Always a pleasure seeing and helping you both.
As usual helpful couteous
April 23, 2026
Reply from Hays Travel - Coleraine
Thank you and always a pleasure to assist you.
Friendly and professional service
Friendly and professional service from a young man who was responsive to our needs : thank you Christopher!
April 21, 2026
Reply from Hays Travel - Coleraine
Thank you so much for your lovely words. It was my pleasure to help you and I hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for always using Hays Travel, we appreciate your continued support and always happy to see you.
Reply from Hays Travel - Coleraine
Thank you for choosing us for your insurance. Always happy to help.
Distant travel
Not having much experience of distance travel I received brilliant help from two assistants, Beth and Thomas. My travel is now booked and I'm preparing for my holiday. Thanks very much.
April 1, 2026
Reply from Hays Travel - Coleraine
It was no bother at all, so pleased we were able to get you booked for your flight. See you soon
Had a really pleasant and quick…
Had a really pleasant and quick experience booking our holiday would recommend using hayes travel
March 29, 2026
Reply from Hays Travel - Coleraine
Thank you for using Hays Travel and trusting me with your holiday arrangements. I hope to see you again.
Christopher was so helpful and made…
Christopher was so helpful and made booking very easy
March 31, 2026
Reply from Hays Travel - Coleraine
Thank you for the nice review. It was my pleasure and hope I can assist you again soon.
Great friendly service.
Great friendly service.
Andrea was so helpful and took her time looking up places for us.
April 5, 2026
Reply from Hays Travel - Coleraine
Thank you so much. It was my pleasure and hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the lovely review and booking with us once again. Very much appreciated.
Very helpful staff
Very helpful staff, appreciated what we wanted from our holiday and worked hard to make things right.
March 25, 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. I'm so pleased we got exactly what you wanted. See you again next time.
Kate was fantastic as always
Kate was fantastic as always
Helped us get exactly what we wanted.
April 1, 2026
Reply from Hays Travel - Coleraine
Thank you for booking with me again. Always a pleasure chatting with you and assisting with your holiday requirements.
Sunny holiday
We were in browsing and the girl couldn’t have been more helpful polite understanding all our needs an answered all the questions we asked that we booked a holiday that also suited our needs I will be using this office in all my future plans
March 31, 2026
Reply from Hays Travel - Coleraine
Thank you for such a kind review. It was my pleasure and I'd be more than happy to help you with all of your travel plans.
Great service
Great service from a lady called Beth in Coleraine.Nothing was to much trouble and the service was first class.
March 29, 2026
Reply from Hays Travel - Coleraine
That's so nice to hear! Thank you for taking time to write me a review. I look forward to seeing you again next time.
Your agent Beth was superb
Your agent Beth was superb. She was very helpful with all my questions and was especially really very helpful with my SA needs ( sight-impaired ).
March 26, 2026
Reply from Hays Travel - Coleraine
It was my absolute pleasure, I look forward to welcoming you back.
The staff at Coleraine branch are…Excellent
The staff at Coleraine branch are excellent. Kate Chris Maria The service professional are 5 star.
March 17, 2026
Reply from Hays Travel - Coleraine
Thankyou for the lovely feedback, Jim & Gary. Always a pleasure to get your holidays booked for you both.
Thomas was extremely efficient
Thomas was extremely efficient, and knowledgable in helping us choose a 7 day hoilday to meet our requests.
March 24, 2026
Reply from Hays Travel - Coleraine
Thankyou for your kind feedback. It was a pleasure to help you get the right holiday.
I always use Hayes Coleraine.Been…
I always use Hayes Coleraine.Been dealing with them for many years.I know the staff and they know me.Just made a booking with Kate.No problem job done.just what I wanted.Done everything that was required.once again thanks for all your hard work.
March 21, 2026
Reply from Hays Travel - Coleraine
You are more than welcome and are an extremely valued customer, as all of our customers are. Thank you for always choosing Hays Travel in Coleraine.
Reply from Hays Travel - Coleraine
Thank you for the lovely 5* review. I really appreciate the feedback.
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