The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
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I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
Company replied
In Hayes of Coleraine a lovely lady called Kate looked after us first time booking a cruise she is very helpful and explained everything lovely and friendly
Company replied
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
896 reviews
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Time taken by staff with advising…
Time taken by staff with advising highlights and opportunities at our chosen resort and assistance given arranging travel insurance catering for our medical conditions
March 21, 2026
Reply from Hays Travel - Coleraine
Thank you for trusting us with your holiday requirements. I'm sure you will have a lovely time and we look forward to seeing you again on your return.
Reply from Hays Travel - Coleraine
Thank you for taking the time to review the service you received. I appreciate you calling me to book your holiday on your behalf and hope I can assist you again with any future travel plans.
Kate did a great job at getting me a…
Kate did a great job at getting me a nice package to Tenerife.
Kate is very pleasant to deal with a real asset to the Company !
March 15, 2026
Reply from Hays Travel - Coleraine
Thank you for booking with us once again and for the fab 5* review. It's very much appreciated.
As ever the member of staff was so…
As ever the member of staff was so helpful and knowledgeable, taking time to sort out our cruise. I would have no hesitation in recommending Hays.
March 14, 2026
Reply from Hays Travel - Coleraine
That's very kind of you, Thank you for trusting me with your holiday arrangements.
Very helpful and friendly service and…
Very helpful and friendly service and we got our holiday and flights and car hire all in one go
February 16, 2026
Reply from Hays Travel - Coleraine
Thank you so much for booking with me and the fab review. I really appreciate it and hope to see you again.
Good constructive advice
March 10, 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. That's what we aim to do and pleased to be of help
Was given great advice
Was given great advice, by an assistant that was more than helpful, pleasant and commutative. Also the price was a factor
March 8, 2026
Reply from Hays Travel - Coleraine
That's so nice of you, it was my pleasure. Thank you for booking your holiday with me.
Andrea our travel agent was efficient…
Andrea our travel agent was efficient in booking everything for us took away the worry of us missing something if we had done it ourselves
March 8, 2026
Reply from Hays Travel - Coleraine
That's what we're here for. Thank you for trusting me to arrange it all for you. Best Regards
Andrea in Coleraine
Andrea in Coleraine went above and beyond. She was polite and friendly in store and responded very promptly to all emails (and there were more than a few!) she explored many different options until we found the holiday in Florida we wanted.
March 7, 2026
Reply from Hays Travel - Coleraine
Thank you so much. I really enjoyed working on your trip and hopefully we can get some of the park tickets to suit you too. See you soon.
The staff could not have been more…
The staff could not have been more helpful in guiding my friends and I through the process of choosing our trip.
February 28, 2026
Reply from Hays Travel - Coleraine
Thank you for choosing Hays Travel and trusting me to book everything for you. So pleased you were happy with everything.
Reply from Hays Travel - Coleraine
Thanks for the fab 5* review, it's really appreciated!
One of staff had travelled to our…
One of staff had travelled to our destination and was able to give us great information and help.
March 4, 2026
Reply from Hays Travel - Coleraine
Thankyou for your positive feedback, hope you enjoy your holiday.
Great knowledge and patience with Kate(…
Great knowledge and patience with Kate( Coleraine Branch Manager),,who has been our travel agent for the last 3 years..
Kate goes that extra mile
February 25, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It's always a pleasure helping you with your holiday each year. Thank you for choosing Hays Travel Coleraine every time.
Reply from Hays Travel - Coleraine
Thank you for taking time to review the service I gave you. Very much appreciated.
Andrea was very helpful getting the…
Andrea was very helpful getting the best flight for us and telling us what we needed to organize for our journey. Thanks
March 1, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was my pleasure and hope to see you again soon
Reply from Hays Travel - Coleraine
Thank you so much for taking the time to leave this lovely review. We hope to see you again.
Reply from Hays Travel - Coleraine
Thank you so much for trusting us with your holiday, we all hope you have an amazing time away.
Cruise specialist
Thomas was very helpful and Kate overheard and also added her opinion which meant we could make an informed decision. Second cruise we have booked with them and if it’s a good as last year, it will be excellent!
February 22, 2026
Reply from Hays Travel - Coleraine
Thank you so much for the lovely review. Thomas is away golfing in the Canaries, but I will be sure to pass on the comments. We really appreciate you booking with us once again.
Excellent service from Elizabeth
We had brilliant service from Elizabeth on Saturday. She was so plesent, kind and helpful and helped us book our next holiday. Thank you so much for everything!
February 28, 2026
Reply from Hays Travel - Coleraine
Thank you so much for your review and you are most welcome. It was my pleasure helping you!
Booked numerous holidays with hayes…
Booked numerous holidays with hayes travel find them so helpful and great friendly service, I deal with Thomas as he is so helpful and pleasant.
February 28, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely comments. It means a lot that our customers trust us and keep coming back time after time.
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