Hays Travel - Cookstown Reviews 

357
TrustScore 5 out of 5

4.9

14 James Street, BT80 8LW Cookstown, GB


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Rated 5 out of 5 stars

Fast efficient service and the whole booking process was made simple and enjoyable. Special thanks to Emma Hamilton assisted us. We came in to Hays with no holiday, and left with an option whic... See more

Rated 5 out of 5 stars

Brilliant service from Hays Travel Cookstown. Anthony was fantastic to deal with friendly, helpful and made the whole booking process completely hassle-free. Nothing was ever too much trouble. Would d... See more

Rated 5 out of 5 stars

I went in to your travel agents as booking on my phone was a little daunting and I met Tony who did it all for me in a quiet trusting way. He made it all look so simple and explained all the paper... See more

Rated 5 out of 5 stars

Anthony from Hays Cookstown was absolutely brilliant! He organised our Disneyland Paris trip for next year and made everything so easy from start to finish. He found us the best deal, explained all th... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14 James Street, BT80 8LW, Cookstown, United Kingdom

  • 02886090007

4.9

Excellent

TrustScore 5 out of 5

357 reviews

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4.9

All reviews

(357)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

A Great Friendly Experience!

A great experience! We had been looking for flights to Bali but could not see any that werent extortionate or involved a 2/3 day trek to get there! We provided Kathleen with a rough idea of our travel plans and budget. She came back to us within the week with flight times that weren't too bad and with a brilliant price! She even went further to recommend lots of places to visit on our trip as she had been previously. We will definitely recommend her to all our travel friends.

Thanks a million!
Gavin and Michelle

January 30, 2025
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Reply from Hays Travel - Cookstown

We’re thrilled to hear you had a positive experience—your feedback means so much to us!

Rated 5 out of 5 stars

Efficient and professional booking

Ease of booking
Hassle free
All questions answered
In my budget
Tony the travel agent was courteous,professional and efficient

February 11, 2025
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Reply from Hays Travel - Cookstown

We’re thrilled to hear you had a positive experience—your feedback means so much to us!

Rated 5 out of 5 stars

Our agent had all the information to…

Our agent had all the information to hand about a cruise that was advertised on FB. Dates and price very competitive and all was done over 2 phone calls in an hour. Great service.

January 30, 2025
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Reply from Hays Travel - Cookstown

We're delighted you've had a great experience with us and hope we can get you booked again in future :)

Rated 5 out of 5 stars

Great service and attention to detail

Great service and attention to detail. Listened to what I wanted and got me the deal I wanted within my budget.

February 3, 2025
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Reply from Hays Travel - Cookstown

We thank you for your positive feedback and hope you enjoy your trip :)

Rated 5 out of 5 stars

Always use Hayes Cookstown

I book all my holidays with Roberta in Hayes Cookstown. She remembers me for every booking and knows exactly what my family and I need from a holiday. She sources me the best deal and takes the hassle out of me booking it.

January 31, 2025
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Reply from Hays Travel - Cookstown

We’re thrilled to hear you had a positive experience—your feedback means so much to us!

Rated 5 out of 5 stars

The lady tht delt with our holiday…

The lady tht delt with our holiday could not have been more helpful I usually book through internet myself but she was so helpful Ilet her take charge

January 30, 2025
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Reply from Hays Travel - Cookstown

We’re thrilled to hear you had a positive experience—your feedback means so much to us!

Rated 5 out of 5 stars

Fantastic customer service

Tony was fantastic nothing was to much bother. He was very helpful and patient.

January 4, 2025
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Reply from Hays Travel - Cookstown

Grateful for your feedback and thrilled the we could make your travel plans seamless :D

Rated 5 out of 5 stars

Hays Cookstown - highly recommended!

The whole process of booking a family holiday was effortless. Staff were friendly, helpful and had good knowledge of family friendly resorts. Price match to online was even better. Thanks Kat!

January 12, 2025
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Reply from Hays Travel - Cookstown

It’s wonderful to know we could assist in making your trip unforgettable—thank you for sharing your experience!

Rated 5 out of 5 stars

Excellent Guidance

The Help and guidance we received was excellent
Very detailed information and prompt response

January 11, 2025
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Reply from Hays Travel - Cookstown

Thank you for your kind words; we're so pleased we could help make your travel plans effortless!

Rated 5 out of 5 stars

Family Western Mediterranean Cruise

Kat made sure that we got the cabins that catered to our family's needs and she provided us with a variety of options. She was very helpful taking us through all our options and thorough in making sure our cruise was what we wanted. We would definitely recommend Kat and Hays Travel. Also Tony was very helpful giving additional advice.

January 12, 2025
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Reply from Hays Travel - Cookstown

We’re so glad you had a great experience with us; we look forward to helping with your next adventure!

Rated 5 out of 5 stars

Anthony

Anthony Bezinna made booking this holiday an absolute breeze, providing a range of options all very reasonably priced and within the guidelines I had laid out

January 6, 2025
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Reply from Hays Travel - Cookstown

Cheers Rudi :D

Rated 5 out of 5 stars

Amazing

Roberta was fab, very professional and informative!

January 10, 2025
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Reply from Hays Travel - Cookstown

We’re so grateful for your business and kind words—thank you for choosing us for your travels!

Rated 5 out of 5 stars

On arrival was greeted by a friendly…

On arrival was greeted by a friendly staff member. She was very helpful and listened to the things I asked about. I ended up booking a holiday.

January 8, 2025
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Reply from Hays Travel - Cookstown

We’re delighted you enjoyed our service and appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

It was a pleasure from beginning to end…

It was a pleasure from beginning to end ..
Tony my assistant was very good

January 8, 2025
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Reply from Hays Travel - Cookstown

Thank you for taking the time to leave us this kind review :) We’re delighted that we could help make your holiday planning simple and enjoyable!

Rated 5 out of 5 stars

Trip to Iceland

In cookstown all staff are very friendly and helpful they go the extra mil and that makes a difference

January 4, 2025
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Reply from Hays Travel - Cookstown

Helping you plan your travels is our passion, and your review is so appreciated—thank you!

Rated 5 out of 5 stars

Excellent service and advice

The advice and knowledge was fantastic

January 3, 2025
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Reply from Hays Travel - Cookstown

We’re so grateful for your feedback and thrilled that we could make your travel plans a success!

Rated 5 out of 5 stars

Nothing was a problem.

I booked our holiday with Hannah and from start to finish everything was smooth sailing, nothing was a problem for her, from checking different hotels to different airlines, Hannah done it all and booked us a lovely winter sun holiday without a glitch. Will definitely book with Hays Travel Cookstown again.

December 17, 2024
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Reply from Hays Travel - Cookstown

Thank you Tracy! That is really lovely feedback :)

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