The 2 members of staff (both female) were very helpful in helping us get our package together. Very informative on our location and a great help with our needs. The booking process itself was very qu... See more
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Anthony from Hays Cookstown was absolutely brilliant! He organised our Disneyland Paris trip for next year and made everything so easy from start to finish. He found us the best deal, explained all th... See more
Company replied
Emma was very patient & understanding of what we wanted. She patiently searched various places for us & advised us & dint make us feel like e had to book anything. Very professional
Company replied
Roberta in Hays Travel Cookstown was absolutely fantastic in helping us to find a holiday that would suit our family needs. She was so thorough in checking for the best deals possible, looking at many... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 James Street, BT80 8LW, Cookstown, United Kingdom
- 02886090007
4.9
Excellent
343 reviews
Asks customers to review
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Emma was great help to me great service…
Emma was great help to me great service and she was very helpful to me give her a pay Rise
July 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Emma was extremely helpful in helping…
Emma was extremely helpful in helping me sort out a holiday at short notice. Brilliant service
July 11, 2026
Reply from Hays Travel - Cookstown
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in finding the perfect holiday on short notice. We appreciate your kind words.
We always book with Hayes travel and we…
We always book with Hayes travel and we had Emma in the cookstown office on Saturday which made it very easy with no hassle. Emma made everything very clear .
July 12, 2026
Reply from Hays Travel - Cookstown
Kathleen,
Thank you for your wonderful review! We are so pleased to hear that our team provided you with helpful and friendly service. We truly appreciate your kind words.
Reply from Hays Travel - Cookstown
Andrew,
Thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience booking with us.
Very helpful & friendly staff😊
July 1, 2026
Reply from Hays Travel - Cookstown
Sarah Louise,
Thank you for your wonderful review! We are so pleased to hear that our team provided you with helpful and friendly service. We truly appreciate your kind words.
It was very good experience to get all…
It was very good experience to get all details for dates that suits us for our holiday and made so easy to choose, making up our minds quickly so we can enjoy the excitement after enjoyable company of your staff member Roberta
July 7, 2026
Reply from Hays Travel - Cookstown
Steven,
Thank you for your wonderful 5-star review! We are so pleased we could help you find the perfect holiday experience. We appreciate your kind words.
First class from Cookstown Hays
Excellent help from Roberta who followed up with all of our questions, taking the time to find us a holiday that really suited our needs
July 2, 2026
Reply from Hays Travel - Cookstown
Peter,
Thank you for your wonderful 5-star review! We are so pleased we could help you find the perfect holiday experience. We appreciate your kind words.
The staff at Hays Travel Cookstown are…
The staff at Hays Travel Cookstown are very helpful and always reliable. They always assist in choosing an interesting holiday offer and help handle all the associated formalities. They are very friendly.
June 28, 2026
Reply from Hays Travel - Cookstown
Joanna,
Thank you for your wonderful 5-star review! We are so pleased we could help you find the perfect holiday experience. We appreciate your kind words.
Excellent service from Tony Cookstown
Excellent service from Tony Cookstown. Very attentive and professional.Thank you Tony.
June 23, 2026
Reply from Hays Travel - Cookstown
Sonya,
Thank you for your feedback :) Your kind words mean a lot to us!
Kind Regards
Hays Travel
Tony searched for a holiday for us and…
Tony searched for a holiday for us and kept everything in mind that we asked for. Roberta had a lot of patience and did not rush us in making a decision.
June 21, 2026
Reply from Hays Travel - Cookstown
Ann-Marie Devlin,
Thank you for your wonderful 5-star review! We are so pleased we could help you find the perfect holiday experience. We appreciate your kind words.
Kind Regards
Hays Travel
Anthony and all the girls at Hayes…
Anthony and all the girls at Hayes travel Cookstown are all brilliant
June 23, 2026
Reply from Hays Travel - Cookstown
Alan,
We're so glad you had a great experience with our team! Thank you for your kind words.
Kind Regards
Hays Travel
The 2 members of staff (both female)…
The 2 members of staff (both female) were very helpful in helping us get our package together. Very informative on our location and a great help with our needs.
The booking process itself was very quick and both members were great when a small problem with the flights occurred.
June 18, 2026
Reply from Hays Travel - Cookstown
Lisa,
Thank you for your wonderful feedback! We are so pleased to hear our team provided excellent assistance, making your booking process smooth and stress-free.
Kind Regards
Hays Travel
Emma @cookstown branch
Emma in the cookstown branch ♥️ was fantastic 👏 friendly efficient and easy to work with. Fantastic service 👏
Now to enjoy my holiday in 2 weeks
June 18, 2026
Reply from Hays Travel - Cookstown
Shauna,
We are so pleased to hear you had such a fantastic experience with us! Thank you for your wonderful 5-star review. Enjoy your holiday!
Kind Regards
Hays Travel
My husband and I were trying to sort…
My husband and I were trying to sort out travel insurance, Emma was brilliant, her patience, understanding and general conduct was second to none, she made our experience very easy and comfortable.
Avril
June 6, 2026
Reply from Hays Travel - Cookstown
Avril,
We're so glad to hear our team made your experience easy and comfortable. Thank you for your kind words!
Kind Regards
Hays Travel
Staff very friendly
Staff very friendly
Always helpful willing to go the extra mile
Nothing too much trouble
June 7, 2026
Reply from Hays Travel - Cookstown
Michelle,
We are so glad to hear you found our staff friendly and helpful. Thank you for your kind words!
Kind Regards
Hays Travel
Emma was so helpful and professional.
June 12, 2026
Reply from Hays Travel - Cookstown
Rachel,
Thank you for your kind words! We're so glad we could help.
Kind Regards
Hays Travel
Would highly recommend!
We are very happy with our experience. From initial conversations to booking our holiday, Emma has been very professional, courteous and willing to help us have the best holiday possible.
June 7, 2026
Reply from Hays Travel - Cookstown
Hi,
We are so pleased to hear you had such a positive experience. We appreciate your kind words and are delighted we could help create your best holiday!
Kind Regards
Hays Travel
Emma was very patient & understanding…
Emma was very patient & understanding of what we wanted. She patiently searched various places for us & advised us & dint make us feel like e had to book anything. Very professional
June 7, 2026
Reply from Hays Travel - Cookstown
Mark,
We're so glad we could help. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Hays Travel
Trusted feeling when we are helped and…
Trusted feeling when we are helped and received best information that give us a happy feeling to look forward to the next holiday.
June 7, 2026
Reply from Hays Travel - Cookstown
We're so glad we could help. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Hays Travel
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