Fast efficient service and the whole booking process was made simple and enjoyable. Special thanks to Emma Hamilton assisted us. We came in to Hays with no holiday, and left with an option whic... See more
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Brilliant service from Hays Travel Cookstown. Anthony was fantastic to deal with friendly, helpful and made the whole booking process completely hassle-free. Nothing was ever too much trouble. Would d... See more
I went in to your travel agents as booking on my phone was a little daunting and I met Tony who did it all for me in a quiet trusting way. He made it all look so simple and explained all the paper... See more
Anthony from Hays Cookstown was absolutely brilliant! He organised our Disneyland Paris trip for next year and made everything so easy from start to finish. He found us the best deal, explained all th... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 James Street, BT80 8LW, Cookstown, United Kingdom
- 02886090007
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The staff at Hays Travel Cookstown are…
The staff at Hays Travel Cookstown are very helpful and always reliable. They always assist in choosing an interesting holiday offer and help handle all the associated formalities. They are very friendly.

Reply from Hays Travel - Cookstown
Excellent service from Tony Cookstown
Excellent service from Tony Cookstown. Very attentive and professional.Thank you Tony.

Reply from Hays Travel - Cookstown
Tony searched for a holiday for us and…
Tony searched for a holiday for us and kept everything in mind that we asked for. Roberta had a lot of patience and did not rush us in making a decision.

Reply from Hays Travel - Cookstown
Anthony and all the girls at Hayes…
Anthony and all the girls at Hayes travel Cookstown are all brilliant

Reply from Hays Travel - Cookstown
The 2 members of staff (both female)…
The 2 members of staff (both female) were very helpful in helping us get our package together. Very informative on our location and a great help with our needs.
The booking process itself was very quick and both members were great when a small problem with the flights occurred.

Reply from Hays Travel - Cookstown
Emma @cookstown branch
Emma in the cookstown branch ♥️ was fantastic 👏 friendly efficient and easy to work with. Fantastic service 👏
Now to enjoy my holiday in 2 weeks

Reply from Hays Travel - Cookstown
My husband and I were trying to sort…
My husband and I were trying to sort out travel insurance, Emma was brilliant, her patience, understanding and general conduct was second to none, she made our experience very easy and comfortable.
Avril

Reply from Hays Travel - Cookstown
Staff very friendly
Staff very friendly
Always helpful willing to go the extra mile
Nothing too much trouble

Reply from Hays Travel - Cookstown
Would highly recommend!
We are very happy with our experience. From initial conversations to booking our holiday, Emma has been very professional, courteous and willing to help us have the best holiday possible.

Reply from Hays Travel - Cookstown
Emma was very patient & understanding…
Emma was very patient & understanding of what we wanted. She patiently searched various places for us & advised us & dint make us feel like e had to book anything. Very professional

Reply from Hays Travel - Cookstown
Trusted feeling when we are helped and…
Trusted feeling when we are helped and received best information that give us a happy feeling to look forward to the next holiday.

Reply from Hays Travel - Cookstown

Reply from Hays Travel - Cookstown
Excellent customer service
Excellent customer service, Tony was very knowledgeable, helpful and efficient.

Reply from Hays Travel - Cookstown
Roberta customer service was excellent…
Roberta customer service was excellent she went out of her way to find us the best deal to Nashville

Reply from Hays Travel - Cookstown
Roberta was very helpful polite and…
Roberta was very helpful polite and friendly. Holiday is booked and looking forward to it. Thanks

Reply from Hays Travel - Cookstown

Reply from Hays Travel - Cookstown
Staff attitude to existing customers…
Staff attitude to existing customers first class.the way that you can leave all to do over phone is excellent and trustworthy.very pleased.Martin

Reply from Hays Travel - Cookstown
Very helpful staff
Very helpful staff, Emma was great put my mind at ease and could not have done anymore for me. Went through and explained everything making sure I was happy with the booking and hotel we had picked. Highly recommend.

Reply from Hays Travel - Cookstown
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