Fast efficient service and the whole booking process was made simple and enjoyable. Special thanks to Emma Hamilton assisted us. We came in to Hays with no holiday, and left with an option whic... See more
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Brilliant service from Hays Travel Cookstown. Anthony was fantastic to deal with friendly, helpful and made the whole booking process completely hassle-free. Nothing was ever too much trouble. Would d... See more
I went in to your travel agents as booking on my phone was a little daunting and I met Tony who did it all for me in a quiet trusting way. He made it all look so simple and explained all the paper... See more
Anthony from Hays Cookstown was absolutely brilliant! He organised our Disneyland Paris trip for next year and made everything so easy from start to finish. He found us the best deal, explained all th... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 James Street, BT80 8LW, Cookstown, United Kingdom
- 02886090007
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Holiday to gran canaria. Friendly staff they answered any…
Friendly staff they answered any questions I raised about booking my holiday around Christmas.

Reply from Hays Travel - Cookstown
Hays travel was a breeze very efficient…
Hays travel was a breeze very efficient Tony was full of knowledge give a lot of information about the choices we enquired about found the hole experience great no more online searching for me will use hays travel from now on

Reply from Hays Travel - Cookstown
It was the travel agent.very helpful…
It was the travel agent.very helpful and kind. Listen to what we wanted and extremely patient.

Reply from Hays Travel - Cookstown
Emma was extremely helpful and…
Emma was extremely helpful and responded quickly to any queries I had

Reply from Hays Travel - Cookstown
Great Staff interaction and…
Great Staff interaction and Knowledge.If the Staff member didn't know,She found out, going the extra mile

Reply from Hays Travel - Cookstown

Reply from Hays Travel - Cookstown

Reply from Hays Travel - Cookstown
Dana was very friendly
Dana was very friendly, knowledgeable. Although we had a good idea oh where we wanted to go, she showed us options and choice for the type of board we could get.

Reply from Hays Travel - Cookstown
Hays Travel always make the process of…
Hays Travel always make the process of booking a holiday easy and straightforward. Really helpful and knowledgeable staff, highly recommend them

Reply from Hays Travel - Cookstown
Roberta from Hays travel Cookstown was…
Roberta from Hays travel Cookstown was very customer focused, helpful, very considerate and sensitive to customers needs.

Reply from Hays Travel - Cookstown
Excellent communication from a lovely…
Excellent communication from a lovely member of staff

Reply from Hays Travel - Cookstown
Helpful and knowledgeable
The travel consultant Emma was very knowledgable, searched throughly to find us a Cruise and she was very pleasant and helpful..I would highly recommend her..

Reply from Hays Travel - Cookstown
Generous with time and clear explanation
Tony listened to what I wanted and then took time to get it right. He was very clear in his explanation of everything. Rest of team in office very friendly and relaxed.

Reply from Hays Travel - Cookstown

Reply from Hays Travel - Cookstown
I was trying to to give a good report…
I was trying to to give a good report don’t know what happened
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