My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
Company replied
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... See more
Company replied
Everyone at Hays travel in Crewe are so helpful, I won't book with anyone else, it takes all the stress out of travelling. Can't beat printed out boarding passes the old fashioned way!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
4.9
Excellent
1K reviews
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Alex the girl who found our holiday…
Alex the girl who found our holiday .Wonderful fun happy hard working seemed to know what would suit best as she found a perfect booking for my family.
November 2, 2025
Reply from Hays Travel - Crewe
Thank you so much for booking with me! :D I hope you all have a great time and love the hotel! xx
Friendly efficient experienced staff
Naomi was very friendly , knowledgeable & efficient, she looked into the details of a couple of holidays for us to make sure we were happy with what we were booking
November 1, 2025
Reply from Hays Travel - Crewe
Aww thank you for taking the time to leave a lovely review and for booking with us again :)
Ali was excellent
Ali was excellent, very informative and knowledgeable regarding my requirements, booking was straight forward and I'm already looking to book again with them, my holiday is 2 yrs away, but with low deposit and interest free monthly payments, it's easy to get a couple of bookings under your belt, we'll done Hays and thank you Ali 😊
October 22, 2025
Reply from Hays Travel - Crewe
Thank you so much for your lovely review :) We really appreciate you booking with us and for your kind words :)
An enjoyable experience whilst booking…
An enjoyable experience whilst booking our next cruise. The staff, particularly Ali, was vey experienced and knowledgeable. Would not hesitate to recommend our local(Crewe) branch to anyone.
October 23, 2025
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review! We are happy to hear that you where pleased with our service :D Thank you so much! xx
Crewe branch Alison (manager) very…
Crewe branch Alison (manager) very helpful no hassle she takes all the stress out of booking a holiday
October 23, 2025
Reply from Hays Travel - Crewe
Thank you for such a lovely review and for booking another one of your holidays with me. I'll always do my best for you all lovely, See you again soon, Ali x
Booking with Hays Travel Agents was dealt with by Naomi who made my…
I was dealt with by Naomi who made my experience quick and easy by having a fountain of knowledge with the locations I was thinking about travelling to. She was friendly and professional and I would book with her again.
October 22, 2025
Reply from Hays Travel - Crewe
Thank you for taking the time to leave a lovely review and for booking with me :) Have a great time!
Reply from Hays Travel - Crewe
Thank you so much for the review :D we hope you have a great time! xx
Great service as always from Ally at…
Great service as always from Ally at Crewe Hays. Always so cheerful and positive which makes booking a holiday a lovely experience.
October 21, 2025
Reply from Hays Travel - Crewe
Thank you again for another lovely review and for booking another holiday! I hope you have an amazing time, see you both when you get back, Ali xx
Here's to Hays Travel.
All of the staff go out of their way to find what we are looking for with enthusiasm and a 😃. The best service they give for my husband and myself is that they print everything out for us and book us in online which we struggle to do. Wouldn't use any other travel agent.
October 13, 2025
Reply from Hays Travel - Crewe
Thank you very much for booking with us again! I appreciate you taking the time as well to leave such a lovely review :) - Anna
Reply from Hays Travel - Crewe
Thank you for booking with us and for your lovely review :)
I have used the travel agents in crewe…
I have used the travel agents in crewe years. I find the staff helpful and i've always had good services. I would recommend them to anybody
October 16, 2025
Reply from Hays Travel - Crewe
Thank you so much for booking your many holidays with us :) Its always nice to have a giggle too. See you soon, when your tickets are here. Ali xx
Great
Great thanks we book with hays every year and there very helpful and polite, carnt do enough for you and to get you the rite holiday.
October 7, 2025
Reply from Hays Travel - Crewe
Thank you for booking another holiday with us :) and for your lovely review. Its always a pleasure helping you find your holiday. See you all soon, Ali and team x
Great service
Great service, went in with a booking a found on the internet and they matched it , saved me £400, new agent dealt with me and I was her first client, the girl was willing to mannered and explained the holiday to me ,
October 7, 2025
Reply from Hays Travel - Crewe
Thank you so much for your lovely review and for your patience with your booking being my first! Thank you for booking with us, kindest regards Megan x
Reply from Hays Travel - Crewe
Thank you for leaving me a lovely review and for booking your holiday with me :) I hope you have an amazing time, Anna :)
Brilliant service
Brilliant service. Alison was very helpful and informative. Highly recommend
October 12, 2025
Reply from Hays Travel - Crewe
Thank you for leaving a lovely review and for booking your holiday with us, I hope you had a lovely Birthday. See you soon, Ali x
Superb customer service p
Naomi was absolutely superb in her efforts to make sure she got us the best deal possible. She spoke to other branches and operators over several hours going above and beyond in my opinion. Other members of staff in the Crewe branch were equally helpful assisting Naomi when required.
October 11, 2025
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review and thank you for your patience in store, glad we managed to get everything sorted in the end - Naomi
Friendly helpful staff easy to book…
Friendly helpful staff easy to book holiday with good service and advice.Thanks Alison
October 9, 2025
Reply from Hays Travel - Crewe
Thank you for you lovely review and for booking with us again. I hope you have a wonderful time in Benidorm (home from home) See you soon, Ali x
Excellent customer service as always
Excellent customer service as always. Very friendly and professional. Thank you 😊
October 5, 2025
Reply from Hays Travel - Crewe
Thank you so much for booking with us again and for your lovely words and review :) x
Alex lovely young lady
Alex Was lovely as usual bright and bubbly made our booking for a holiday, car parking and insurance in half an hour.
October 4, 2025
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review! :D I am glad that you are all booked! :) hope you have a great time over there! xx
Booking our 1st cruise.
Ali was friendly and very knowledgeable and gave us lots of good advice with booking our 1st cruise.
October 2, 2025
Reply from Hays Travel - Crewe
Thank you for your lovely review and booking your first cruise with me. I'm sure you will both have an amazing time all be it a little time away :) See you both again soon, Ali x
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